What 28 owners told NHTSA about the 2022 Buick Encore GX

The vehicle has less than 60,000 miles. Sometimes, when it is shifted into park, the info center states that it is not in park. I have to jiggle the shift or shift it into other gears and go back to park. The shift is definitely in park when this happens.

NHTSA ODI 11745800

I have a 2022 Buick Encore GX with 34,200 miles and I put my car in park but the dashboard said Shift to Park. I tried several times to put it in park but it wouldn't recognize it was in park. The car also wouldn't cut off. I reversed and went forward and back several times trying to put it in park, but it wouldn't see it was in park. I called the dealership and they said jam the gear shifter really hard forward and it would recognize it until they could see the car. The only appointments they had were 2 weeks away. I can't use my car for 2 weeks. That isn't right. It shouldn't have done this at 34,200 miles! Also if the computer doesn't think it's in park then it could roll and hit and injure a child, another car, people etc. GM/Chevorolet shouldn't build cars with known problems. This is a serious Safety issue. The car isn't safe.

NHTSA ODI 11743014

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: I only have 34,200 miles on my 2022 Buick Encore GX and when I put my car in park, I get a warning message on the dashboard telling me "Shift to Park" but I am already in park and my car won't shut off. Why at 34,000 miles? 2. How was your safety or the safety of others put at risk? Answer: What if the car thinks it isn't in Park and starts rolling hitting a child, another car, or building? 3.Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: Yes, and it is a known issue with the make and model car I have a 2022 Buick Encore GX but no Recall has been made. This is dangerous and needs to be a recall. 4. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: A "Shift to Park" message comes up on dashboard even though in the bottom right corner it has a P that it is in park. The computer doesn't recognize it's in park.

NHTSA ODI 11742093

The bolts connecting sections of the exhaust system broke off at 18 months. The bolts are not separate pieces. they are part of one side of the exhaust so you have to replace an entire section the the exhaust

NHTSA ODI 11707485

The contact owns a 2022 Buick Encore GX. The contact stated that while driving approximately 70 MPH, the vehicle stalled. The contact stated that the power steering and brakes were difficult to operate. The contact coasted to the side of the road and attempted to restart the vehicle. There were several unknown warning lights illuminated, and the message "Battery in Safe Mode" was displayed. The contact was unable to restart the vehicle, and the vehicle was towed to a local dealer. The dealer was able to restart the vehicle however, the dealer was unable to determine what caused the vehicle to stall. The contact stated that the failure reoccurred two more times. The contact had the vehicle towed to a different dealer, and it was diagnosed and determined that the alternator and the 12-Volt battery needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 108,000.

NHTSA ODI 11704489

The contact owns a 2022 Buick Encore GX. The contact stated while driving approximately 20 MPH and depressing the accelerator pedal, the vehicle failed to exceed 35 MPH and made an abnormal loud sound that became louder as the contact continued driving. The vehicle was taken to the dealer, where it was test-driven, and the contact was informed that there was an exhaust leak. The dealer advised the contact that the vehicle was drivable. The contact drove to the residence. The contact stated that upon parking the vehicle, the contact noticed that the exhaust pipe laying onto the ground. The vehicle was towed to the dealer, where it was diagnosed that the exhaust pipe had detached. The dealer determined that the exhaust muffler needed to be replaced, and the dealer ordered the parts. The vehicle was not repaired. The contact related the failure to GM Campaign Number: N242445280 (Special Coverage Front Exhaust Pipe). The manufacturer was notified of the failure and a case was filed, but the contact was informed that assistance would not be provided because the repair was not covered under warranty. The failure mileage was approximately 31,000.

NHTSA ODI 11698247

The contact owns a 2022 Buick Encore GX. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where the emission purge pump was replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance in adding the VIN to a recall. The failure mileage was approximately 7,350.

NHTSA ODI 11687416

Shift To Park appears on screen after vehicle is in park. Vehicle will continue running. By jiggling gear shift or putting car in another gear and then back in park the message disappears and car shuts off engine.

NHTSA ODI 11686439

When try to turn car off dash states Shift to Park. Vehicle is in park and I have to restart engine and move gear shifter up to 20 times for it to completely cut off.

NHTSA ODI 11684337

For the last week or so, my car, a 2022 Buick Encore GX Sport, that I bought brand new and currently only has 30,000 miles, does not acknowledge being in Park when I park the vehicle and try to turn it off. This causes the car to remain on and radio playing and it beeping that it needs attention and to shift it to Park. if you try to close the door, it honks letting you know the car is still on, and pushing the shifter forward, trying to ensure it is all the way in Park does not resolve the issue. Restarting the car and trying to move it in a different gear either way (forward or reverse) and putting it back in park does not resolve the issues either. This is very frustrating and now I am worried about the car rolling or even having transmission issues since you have to restart and try to wiggle and finagle the shifter just so to finally get it to recognize it's really in Park. I did a recall search and have not found any recalls, I called the Dealer where I purchased it and they stated they have had to replace many shifters in this make and model and as a matter of fact where working on one at the time of my call and therefore did not currently have any parts available to correct this issue on my car. This is my only form of transportation and I cannot afford the estimated quote for this repair when parts do finally come in. What's the point in having a car that doesn't shut off?!?!?!

NHTSA ODI 11680101

I get an error "shift to park" when I put my vehicle in "park" and shut it off. It goes into accessory mode and beeps. If I try to leave the vehicle, it will honk to alert me about the issue and I can't lock the vehicle and it stays in accessory mode. To alleviate this issue, I have to put the vehicle in reverse for a few feet and then drive forward and put it into park again, which can take many, many attempts to finally get the error to stop. This could be a safety issue if I have passengers trying to exit the vehicle while I'm attempting this maneuver. It is also a safety issue for those walking behind me in a parking lot because it takes so many attempts, it increases the chance is that I miss seeing someone walking behind me.

NHTSA ODI 11678348

2022 Buick Encore GX its involvement in the following critical issues: 1)especial coverage N242484750 turbo replacement not cost. Recall A222379711 (ECM Oil Pressure Sensor software)Malfunction. – A known issue where the Engine Control Module (ECM) fails to properly clear the permanent status of DTC P0521 (Engine Oil Pressure Sensor Performance). Turbocharger Failure – A separate cause-efect related defect in which the turbocharger in my vehicle has failed, a Check Engine Light (MIL) activation/deactivation and a reduction in engine performance(*screen critical message.) resulting in a loss of power and critical malfunction that need replacement 3)Failure of GM and the Dealership to Provide Proper Documentation – Despite GM authorizing and the dealership supposedly completing only the recall software update. I have not received the necessary official documentation or compliance certification that the repair was performed, which is required by my state's Department of Motor Vehicles (DMV) for emissions and registration purposes.I was not noticed recall GM’s Improper Denial of Warranty Coverage for Turbocharger Failure – GM has refused to cover the turbocharger replacement under warranty,especial coverage N242484750 citing that my vehicle has a salvage title. However, my past accident only caused exterior damage and did not affect the engine, it passed DMV and all state verifications, accident has not relation or affectation with turbocharger, or any mechanical components related to this recall. If the turbo failure is a result of this recall and a factory defect, GM extended coverage at warranty and is still responsible, regardless of the title status. 2. The Relationship Between ECM Oil Pressure Sensor Issue & Turbocharger Failure exist cause sending incorrect amounts of oil to them While GM has treated these as separate issues, there is strong evidence to suggest that the ECM oil pressure issue directly contributed to the premature turbocharger failure.

NHTSA ODI 11647281

The contact owns a 2022 Buick Encore GX. The contact stated that while shifting to park, the message "Shift to Park" remained on the instrument panel. The door locks failed to unlock automatically causing the contact to have to unlock the door manually. The following day the vehicle failed to start immediately. The contact stated that several attempts were made to start the vehicle. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the gear shifter was not responding as needed. Additionally, the vehicle was idling rough. The mechanic informed the contact that the failure was related to Technical Service Bulletin: 23/NA/119 with NHTSA ID Number: 11009103 (Power Train) and referred the contact to the dealer. The dealer was contacted and confirmed that the vehicle was not included in the TSB and that the gear shifter repair was not covered under the warranty. The vehicle had not been repaired. The manufacturer was informed of the failure and confirmed that the VIN was not covered under warranty, TSB, or recall. The failure mileage was 43,132.

NHTSA ODI 11639002

2022 Buick Encore GX - Reported this already via #11618957 or 9-13811484283 with Buick. Shifter and connector were stating "Place car in park" even when car was turned off. Radio would not shut off & would continue to beep. The part was on back order for over 1 month. Car could not be driven. Transmission light would be on display. Friday, Nov 29th received call part was finally in. Car has been fixed HOWEVER since this is not a recall the monies are coming out of my 87yr old fathers acct. This car only has 24,000 miles. I'm told by dealer unless a recall we have to pay. The dealer, Sid Dillon in Blair, NE had many cars with this same issue. The shifter & connector were bad. Is there a way a recall can be done on this issue? Trying to escalate this within GM as well. Thank you

NHTSA ODI 11628403

My SUV states shift to park, but I already have it in park and it will not shut off. I have to keep starting it up for it to shut-off. Also when I go to the gas station to fill my SUV up with gas and try to start it up it will not start. I keep trying to start it up and after about 10 to 15 minutes it finally starts.

NHTSA ODI 11627871

Get shift to park worning when in part. Lights stay on and worning signal sounds. Have to keep fooling with shifter to stop. GM seems not willing to do anything with this problem and parts to fix are on back order with no time for availability. Repair is around $560.00. From what I can find out , this has been an on going problem with GM autos. Please help

NHTSA ODI 11620752

Place car in park, turn off car. On your screen in front of you it shows “shift to park” and the radio does not shut off. It continues to chime and the radio and chime does not shut off. Dealership states it is the shifter and the connector that is a problem. Shifter is on backorder for undetermined time.

NHTSA ODI 11618957

The contact owns a 2022 Buick Encore GX. The contact stated that on several occasions when the vehicle was shifted into reverse, the vehicle failed to reverse as intended. The contact stated that the vehicle was shifted into neutral(N) and then shifted into drive (D). The vehicle was then parked at the residence. The vehicle was taken to a dealer however, the failure could not be duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 10,150.

NHTSA ODI 11617820

Shift to park warning on dash board. Electronics malfunction with doors not locking, warning buzzer and lights blinking.

NHTSA ODI 11617877

Shift To Park displays in instrument panel when car is in Park. From my research this has been happening on GM cars since 2018, why is there no recall on this issue? People pay to get this replaced and then it happens again because GM has a "potential" fix, they are not even sure which part is causing the issue. Please help, I cannot afford to get this fixed and of course this happened right after the bumper-to-bumper warranty expired. Tech not sure if it would be covered under the Power train warranty, but mostly likely not since GM really does not know what part is causing the issue, so I'm sure they will say its anything but the Powertrain! NHTSA should be protecting consumers, this is a very old issue, and GM is still selling vehicles with this issue! Force them to do a recall, it's only fair to the consumers.

NHTSA ODI 11615446

When the car is parked, it will not shut off due to the “shift to park” warning.

NHTSA ODI 11598041

Within first couple months of ownership we had a wheel insert come off. We had it replaced at dealer Dec 2022 and noted it was two small bolts holding on the insert to actual wheel. The screws (2) appeared to have sheared off and are in line with brake rotors, calipers, and wheel itself when dislodging. The actual insert goes forward and can hit other cars and damage finish and other items as a projectile. We then had another do the same thing on different wheel 12 months later. Same issue. Same resolve as metal screws/bolts go directly into plastic insert which has no metal lining and no protection against breaking from stress, cleaning, and high speed turbulence thru this area. Less than a year later and we now have one missing insert that came off during highway, one loose we removed and found one bolt missing and sheered plastic, and a third one that is loose. Dealer will repair and replace under warranty but would not put on lift and check all inserts. There are approx 5 inserts per 18 inch wheel. This is a safety issue as the bolt will come out of fall into the wheel brake system. It could get lodged into calipers or pads and cause harm at least. These screw bolts are small but larger than anything nominal.

NHTSA ODI 11594415

Engine Yes my safety and others were at risk. I was driving and the car power down and two lights came on engine light and engine service came on and then service ECM message yes i got the engine light the first few months into my lease and i took back to the dealership that purchase and they promised they would fix the issue and now i got the engine like again. I don't feel safe in this car. i got the car serviced at the dealership in 02/14/2024 and they did not say thing was wrong with the car.

NHTSA ODI 11586210

The contact owns a 2022 Buick Encore GX. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the “Shift to Park” message was displayed. The contact shifted the gear shifter back and forth between drive(D) and reverse (R) and then shifted into park(P) before the proper gear was recognized; however, on several occasions, the vehicle intermittently failed to turn off when the “Shift to Park” message was displayed, and the contact left the vehicle running until the vehicle shut off by itself. The vehicle was taken to the dealer, where it was diagnosed that the gearbox needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 30.

NHTSA ODI 11559903

2022 Buick Encore GX Does not have Lower LATCH hooks for child seat. Hooks are described in Owner''s Manual and marked on rear seats but there are no hooks.

NHTSA ODI 11532100