What 4 owners told NHTSA about the 2022 BMW 7 Series Hybrid Sedan

The contact owns a 2022 BMW 740LI. The contact stated that while driving at undisclosed speeds, the Lane Departure feature malfunctioned on several occasions, causing the vehicle to be pulled into another lane or into the opposite direction. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and determined that the KAFAS camera and the windshield needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.

NHTSA ODI 11725646

The contact owns a 2022 BMW 740LI. The contact received notification of NHTSA Campaign Number: 25V644000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after walking outside to the parked vehicle, the passenger’s side rear window was open. The failure occurred intermittently; however, on one occasion during the failure, all the windows and the sunroof were opened. The dealer was contacted and confirmed that the part for the recall repair was not yet available. The dealer reset the window system and repaired the window module; however, the failure persisted. The manufacturer was not made aware of the issue. The failure mileage was unknown.

NHTSA ODI 11716735

The contact owns a 2022 BMW 740LI. The contact stated while attempting to start the vehicle, the contact noticed an abnormal burning odor. There was no warning light illuminated. The contact was unable to start the vehicle and called a tow truck. The contact stated that while the tow truck driver was attempting to start the vehicle with the hood opened, the contact noticed smoke coming from the engine compartment. The vehicle was towed to a local dealer, where it was diagnosed and determined that the engine starter needed to be replaced. The dealer advised the contact that the original starter would be replaced with a similar starter because the recall remedy for NHTSA Campaign Number: 25V644000 (Electrical System) was not yet available. The contact was advised that the starter would later be replaced with the recall part once the part became available, and the contact could request reimbursement from the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 70,000.

NHTSA ODI 11707604

This vehicle is affected by NHTSA Recall 25V644 (starter motor – fire risk). The recall remedy has been listed as “Remedy Not Available” since September 25, 2025, and remains unavailable more than two months later. BMW did not notify me about this safety recall. I only discovered it after a third-party platform automatically deactivated the vehicle due to the open recall. In addition, this vehicle has recently developed starting issues — it now struggles to start and requires multiple attempts. This may indicate that the defective starter component described in the recall is already failing. Combined with the stated fire risk, this creates a serious daily safety concern. BMW advises owners to park outside and away from structures, but provides no remedy, no timeline, and no assistance. Multiple inquiries to BMW Recall Support were answered with the same message: there is no known timeframe for parts or repair. I am filing this complaint because the manufacturer has not provided a remedy, has not communicated adequately, and the defect appears to be progressing in a way that increases the risk described by NHTSA. I respectfully request that NHTSA review the extended delay, lack of remedy, lack of notification, and the presence of active symptoms related to this safety defect

NHTSA ODI 11704427