Vehicle continues to take over randomly when no vehicle, object, pedestrian or other item is on the road ahead of the hood. This persistent problem has been reported to the manufacturer and BMW dealerships on no less than (6) occasions – BMW advises the vehicle performs normally which isn't the case. ADAS/AEB takes over for no apparent reason, randomly, sometimes a few times per month, other times a few months apart – depending on speed at which the vehicle is traveling, the incident causes soft tissue injuries as was again the case on Friday, (XXX] when vehicle came to an abrupt stop when no vehicle, object, pedestrian or other item was on the road ahead of me as I was traveling southbound around 20mph on [XXX] around [XXX] (weather was sunny, road was dry). I suffered whiplash injuries which was confirmed later in the afternoon by Cedars Sinai hospital group in Beverly Hills, CA. BMW and their dealerships refuse to acknowledge the ADAS/AEB is faulty and continues to deny my safety documented concern which has led my vehicle to be serviced for more than 100 days since taking delivery in 2022, to no avail. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11580570