What 32 owners told NHTSA about the 2022 Audi Audi Q3

Dear Sir or Madam: I am submitting a safety complaint regarding my 2022 Audi Q3 involving water intrusion from the sunroof. At approximately 41,000 miles, approximately a month ago, water began leaking through the front edge of the sunroof despite the sunroof never being opened prior to the issue. The leak was not caused by clogged drains or lack of maintenance. Water entered through the overhead console, resulting in failure of the interior lighting system causing lights to flicker on/off and water dripping directly onto me, the driver, while operating the vehicle. These issues created a significant distraction and potential safety hazard, especially during night driving. The dealership diagnosed the issue and confirmed that the repair required modification of the sunroof assembly and track to correct a water intrusion problem. This was not a routine maintenance issue. The total cost of repair was $1,259.18, which I paid out-of-pocket. Additionally, the service advisor at the dealership stated that this is a frequent problem seen on Audi Q3 vehicles and expressed surprise that it has not already been subject to a recall. Given that this issue involves water intrusion affecting electrical components and actively interfering with safe vehicle operation, I believe this may represent a broader design or manufacturing defect impacting vehicle safety. I respectfully request that NHTSA review this issue for potential investigation and possible recall action. Thank you for your attention to this matter.

NHTSA ODI 11741813

Coolant leak was detected, multiple cracks in water pump. Once fixed 2 days later coolant got into wiring harness and caused multi system failure, car stalled on the freeway. Cost over $5k to fix at certified Audi dealer. Recall only covered until year 2021 and I have a 2022 model

NHTSA ODI 11735955

Vehicle was serviced in 2025 for an electrical issue impacting multiple electrical components of car. Approximately one year later the car is back in the shop for both an electrical issue causing lane departure and now lane keep assist to trigger an error. I was told by the local dealership that it is likely related to an electrical module underneath the bumper of the rear of the car. The dealer is franchise and does not share records with other Audi dealerships and therefore unable to evaluate the problem with the prior Audi dealer who identified and repaired the first issue impacting multiple sensors. I was told this current issue seems to be related to a component underneath the harness of the rear bumper, but may be impacting other electrical systems.

NHTSA ODI 11732832

When I go to fill up gas in my car when its nearing empty, I put the hose in to fill it up and it stops almost immediately. Sometimes it leaks out.

NHTSA ODI 11732177

evap canister keeps throwing check engine light even after replacement of all components

NHTSA ODI 11704621

Backup camera malfunctioned, and went black. It also didn’t stop me from backing into a car.

NHTSA ODI 11682906

The electrical system in the car had failed producing multiple warnings ranging from: speed control system: currently unavailable. See owner's manual Audi pre sense: currently limited. See owner's manual Audi pre sense: malfunction! Please contact service Tire pressure: malfunction! Please see owner's manual Steering: malfunction! You can continue driving Parking aid: malfunction! Obstacles cannot be detected Vehicle starting system: malfunction! Please contact service

NHTSA ODI 11674730

Water constantly leak from ceiling light in vehicle. Sunroof seal either need replaced. Leaking roof pose a serious risk of meeting in accident for it tamper with vision and electrical components. Passenger side rear door also making unseen sound

NHTSA ODI 11658803

The fuel pump is what the issues is with my 2022 Audi Q3 it has been replaced twice in three years of me having the vehicle the first time was in November 2022 a year after I got it came out of the store, and it would not start. The second time I was in a fast-food restaurant line, and it just cut off in line, so I had to try and get it started and out of the line before it cut off again got it tow into the dealership, and it was replaced again in November 2024.

NHTSA ODI 11632611

Two issues: The rear view camera is not reliable. It sometimes fails to engage or becomes covered up by another graphics layer such as the user authentication screen. In some cases it comes late or the steering angles lines are rendered very late or missing. Second, the forward ultrasound park assist chimes often do not chime. The audio is ducked under other audio sources such as Spotify. This is quite serious and has almost caused some issues. Yet, if the alternate audio source is stopped, the adas chimes immediately become audible without moving the vehicle further. This issue has been reported to Audi for 3 years and despite best efforts, they have never applied a software fix citing none available. No dealership offers no remedy or escalation since it's hard to reproduce on demand. I have videos available upon request.

NHTSA ODI 11613189

According to the owner’s manual, “Lane guidance provides corrective steering to assist the driver with keeping the vehicle in the center of the lane.” On delivery of the vehicle, I noticed that in highway conditions the system consistently steered the vehicle to hug the right side of the lane. I had to “fight” to keep the vehicle in the middle of the lane. Also, the Advanced Driver Assist Lane Guidance feature randomly shut itself off. I could switch it back on in the touch screen menu. Subsequently the Advanced Driver Assist Lane Guidance option completely disappeared from the menu. The only way to get the option to re-appear in the menu is to either reboot the Multi Media Interface or shut off and restart the vehicle. Sometimes it works, sometimes it doesn’t. Absolutely no warning when the Lane Guidance stops functioning and disappears from the menu. How was your safety or the safety of others put at risk? 1)The Lane Guidance does’t always work, allowing vehicle to leave the lane. (Note that when it DOES work the vehicle hugs the right side of the lane, distracting drivers in the adjacent lane.) 2)Attempts to get the system to work as designed causes a significant driver distraction. 3)Lane Guidance, promoted as a safety feature, is simply unreliable. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle manufacturer Audi of America (AoA) has offered suggestions to the dealer on how to repair the vehicle. Initially AoA told the dealer that the issue was caused by using a non-Audi charging cable in the USB port. The problem continued without anything plugged into the USB ports. Then on AoA’s recommendation, the dealer replaced a fiber optic cable. That did not fix the problem. No advice from the vehicle manufacturer is fixing the problem.

NHTSA ODI 11577019

Two items: 1. Infotainment review camera does not show in a timely fashion. There is an open recall for this but my vehicle is not listed in the campaign. It is unclear why not. The firmware is from march of 2021 for a feb 2022 q3 build. I wish they would fix this. 2. ADAS park assist chimes do NOT always chime when other audi sources are playing. In particular, with Android Auto attached and after a previous phone call ends, park assist chime audio is not played. The graphical indicators may show on the screen. Other audio sources are prioritized such as android audio route guidance, or streaming audio.

NHTSA ODI 11575246

My 2022 Audi Q3 was recalled for a safety recall related to a fuel tank internal vent pipe. I took my car to the dealer for the recall and after inspection I was told that my car did not exhibit the defect stated in the recall and did not need repair. Approximately 15 months later (total mileage 14962) the check engine light came on and after taking to the dealer for inspection I was told that the issue was with the fuel system but there was no repair currently available and that Audi was aware of the problem and would contact me. They deleted the code that would trigger the check engine light for this problem. Out of sight of of mind. If the initial recall was a safety issue and if the same or similar problem persists without subsequent recalls or repairs I am concerned for my safety and the safety of my family.

NHTSA ODI 11574365

Headlights-Headlights are intentionally designed to accentuate two diagonal slashes ('/') in their beams. Consequently, when these beams project light, they tend to illuminate more of the front right side in the darkness. This shift in illumination can divert the driver's attention from the center of the lane towards the right, leading to an unnatural driving pattern and distraction. This effect is particularly pronounced in mountain passes, where the headlights tend to light up the ditches on the front right side instead of maintaining focus on the center of the road. I visited the Oakland Audi dealer for assistance, and they informed me that this design is intentional, and there is no corrective action they can take.

NHTSA ODI 11542758

My vehicle was idling and came to a complete stop and stopped the engine and then an electrical malfunction message appeared and the car wouldn’t start back up. Various error messages started to appear on the drivers display (tpms, abs stabilization, lane assistance disabled)

NHTSA ODI 11535639

The contact owns a 2022 Audi Q3. The contact received notification of NHTSA Campaign Number: 22V806000 (Equipment, Back Over Prevention) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11525654

We have spoken with the dealership multiple times about the safety concern of the recall on this vehicle. We have gotten nowhere with them. It is required that every vehicle have a backup camera for safety reasons and this does not work die to this recall. They are just dismissing anything and should be providing a replacement vehicle that does work until they are able to fix this problem.

NHTSA ODI 11522534

The break and gas pedal are made of hard plastic and they are very slippery. The should have been made of rubber to prevent slippage. I’m my opinion this is a safety issue.

NHTSA ODI 11521756

When I turn on child safety lock and begin driving, a warning message pops up on dashboard screen with the message “Child safety lock malfunction.” When the message pops up, the child safety locks turn off on their own.

NHTSA ODI 11520343

The contact owns a 2022 Audi Q3. The contact received notification of NHTSA Campaign Number: 22V806000 (Equipment, Back Over Prevention), however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11514083

Audi informed me that even though there was an initiated safety recall, and there was a test of our vehicle that confirmed the problem that the recall had identified such that the fuel tank should be replaced, they have recalculated the parameters for the recall and after further testing decided that the vehicle now is no longer unsafe. We do not believe them.

NHTSA ODI 11511897

The contact owns a 2022 Audi Q3. The contact received notification of NHTSA Campaign Number: 22V673000 (Fuel System, Gasoline). The vehicle was taken to a local dealer for the recall repair; however, the contact was informed that parts for the recall repair were unavailable. The vehicle remained at the dealer awaiting parts for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and was unable to confirm when the parts would become available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11505371

Component: Brake pads and rotors Safety Risk: Distraction Reproduction: 100% reproducible on any day. Inspection: Inspected by dealer, dealer claims no malfunction. Warning lamps: None. Description: The brakes resonate in the calipers when creeping. The slip and grip of the pads on the rotors creates a tone that is possibly further amplified by the suspension springs. The car has 4k miles and has being doing this since the second day of ownership. Audi claims no responsibility and will not attempt to fix it. The noise is so loud that it is distracting and others often ask whats wrong with the car. They claim that this is normal. No other car of its class has brake noise to this extent.

NHTSA ODI 11504226

Component: MMI inconsistently plays parking collision chimes. Safety: Inconsistent chime playback may result in collision with objects during parking. Reproduction: Not reproduced by dealer. Sporadic 1 to 3 times weekly. Inspected by dealer: No. Difficult to reproduce on demand. Warning indicators: None. Description: The Audio MMI (MIB3) fails to duck audio sources consistently and as a result may play entertainment audio on top of the parking collision chimes. The parking collision chimes are not playing. Shifting out of drive into reverse or park and back to drive will cause the chimes to play without moving the vehicle further. Video examples available upon request. Site does not allow video upload. (Please add this feature).

NHTSA ODI 11504228

The Audi MMI infotainment software will control itself. For example, with my cellphone as the main audio device, the software will randomly switch to bluetooth, radio, or XM. The GPS will stop navigating which is the biggest concern when it does happen. It is an instant distraction that is hard to ignore. Especially when navigation is needed. Also, the garage door 'button' does not work sometimes which is not enjoyable during the snowy seasons where I have to actually get out and walk across slippery ground to close my garage. I have video proof and showed it to Audi dealership in Westwood, MA. They told me there is a pending recall but no solution so they sent me back out with the car. I talked with Audi corporate online and they mentioned: "Can you confirm pending recall that you're referring to? I ask because I checked 3 resources and no recall is showing pending on your vehicle." I'm hearing one thing from Audi dealership, and another from corporate. I have not heard back from either since talking with them. I would just like some follow up and to know when a solution is available. This is very concerning that they say there is a known issue with no fix and send me back out with an unresolved vehicle. The software can be very distracting and unsafe when it does not work and does it's own thing by itself. Attached are two pictures of my service invoice. Please note: "Confirmed clients concerns, found infotainment recall pending for the vehicle. No software updates available at this time." I can provide videos I took on my phone showing the screen bugging out by itself if needed. Thank you for your time looking at this!

NHTSA ODI 11498559