What 29 owners told NHTSA about the 2022 Audi Audi E-tron

From time to time the driver's door does not latch completely so the door is only partially closing. Dealer was able to duplicate the problem but will not replace (estimated cost for new door latch is just under $800.) at their expense. It appears that others have had the same problem. When driving the car air rushes into the vehicle as the door is not fully shut. I worry that this problem could be very serious should I be in an accident with a partially closed door rather than a fully closed door. The problem first appeared early in the winter and seems to be getting worse.

NHTSA ODI 11736149

Brakes were replaced by Audi with genuine Audi parts and within 2 months, the brake rotors became warped, requiring a resurfacing. After driving another 2 months, they once again became warped, making the entire car lurch and shake during braking.

NHTSA ODI 11735621

My drive motors keep failing (so far 3 times) and my emergency braking abruptly stops my vehicle when no true danger is present and I’m in complete control of my vehicle. Currently my vehicle has a constant shuddering while braking which doesn’t feel safe because it’s not braking properly. Audi regional and the dealership refuses to take ownership of the issue. Dealer has confirmed issue and replaced drive motors three times. Each time my braking system has gotten worse. The part was replaced each time under warranty but Audi has not confirmed that a fix has been found and corrected. This means it can occur again and abruptly which can absolutely be a safety hazard as it was each time it failed on me.

NHTSA ODI 11728417

The contact owns a 2022 Audi E-Tron. The contact stated that while driving at various speeds, the vehicle independently switched to SAFE Mode and failed to properly accelerate while depressing the accelerator pedal. Additionally, the mileage range was reduced, and the battery recharging time increased. The failure started after the vehicle was repaired under the NHTSA Campaign Number: 23V867000 (ELECTRICAL SYSTEM). The vehicle was taken to the local dealer, but no failure was found with the vehicle. The vehicle was later taken to an independent mechanic who reported that the amperage of the battery had been reduced from 400 amps to 130 amps. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 16,000.

NHTSA ODI 11719794

CATASTROPHIC ELECTRICAL FAILURE - SMOKE IN CABIN While driving with passengers, dashboard displayed "ELECTRICAL FAILURE - PULL OVER WHEN SAFE" followed by loud explosive POP and cabin filled with SMOKE. ROOT CAUSE: Prior undisclosed collision damage. Dealer (Morrie's Golden Valley Cadillac) removed front bumper in June 2025 (Repair Order #78683), then sold vehicle as "no accidents" in August 2025. Subsequent inspection revealed cut wiring and improper repairs (Invoice #94609). CURRENT STATUS: Vehicle inoperable 3+ months. Audi corporate technicians have repaired major problem however vehicle still has charging issues that happened right before the catastrophic failure unable to repair. SAFETY CONCERN: Smoke-filled cabin endangered occupants. Potential fire hazard.

NHTSA ODI 11716739

The vehicles software system regularly crashes and/or does not load leaving all camera functionality and safety alerts inoperable. I have had the vehicle in to address these concerns 5 times with no resolve from the manufacturer. Even with video evidence they claim the vehicle is functioning as intended. This is in direct violation of FMVSS 111 as the rearview camera is regularly not available. Sometimes the system reboots within seconds and sometimes it takes 10 minutes or more.

NHTSA ODI 11701360

The car occasionally does not respond to pushing the pedal to accelerate. The first time it happened, I though it was user error after sitting at a light. Well within the same 30 minutes it happened again entering a carwash. Today I was sitting at a light waiting for it to turn green. Once green, I pushed the accelerator to go and the car would not accelerate. This is the second time in two weeks and approximately fifth time since I purchased the car in October 2023. No dashboard warning prior to this.

NHTSA ODI 11685926

Brakes do not work when there is a precipitation. You need to press the brake 3 times before you can feel the brakes engage. This occurs anytime it rains or snows for the entire time we’ve owned the car and Audi refuses to acknowledge the complaint

NHTSA ODI 11664097

The contact owns a 2022 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11649095

Audi issued a recall notice in December 2023 regarding the high voltage battery possibly causing a fire. In the past 15 months since the recall I have not received any correspondence from Audi on a fix. I have checked with my Audi service manager several times and he stated Audi is monitoring the vehicle high voltage modules. I feel 15 months is excessive time for the manufacturer to provide a fix/repair to close the recall. This also affects the ability to trade or sell the car with a unrepaired recall.

NHTSA ODI 11648559

I was driving on the interstate freeway in normal conditions when my 2022 Audi E-tron suddenly showed a message "Electrical system malfunction!" and lost all power to the motors. Thankfully I was in the rightmost lane already and I was able to steer and coast over to the shoulder even while pressing the gas pedal had no effect. If I had been in another lane it could have led to a major accident if my car stalled in the middle of a busy freeway. I had the vehicle towed to the local Audi dealer service center, but so far they have not been able to diagnose the problem.

NHTSA ODI 11644045

The contact owns a 2022 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated while charging the vehicle, the contact noticed that the charging outlet was burned and melted, and the juice box, the plug, and the charging cable had melted, nearly causing the contact's residence to catch on fire. The vehicle was taken to the dealer, where the onboard diagnostic software was installed on the vehicle and an unknown kit was replaced as an interim repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 13,000. VIN tool confirms parts not available.

NHTSA ODI 11641647

No incident occurred. However, Audi recalled my EV (2022 Audi E-tron) months ago, stating there exists a fire hazard associated with these vehicles. Audi has not provided any effective remedy. The sole advice offered was to refrain from charging the battery beyond 80%. However, Audi has not substantiated the claim that this measure is protective, and it also restricts the performance and intended range of the affected vehicles. I contacted Audi of America and my local Audi dealer, but both entities have been unhelpful and unable to offer any reassurance or scientific data. Battery monitoring software is allegedly scheduled to be released this quarter (originally promised in the final quarter of 2024). This proposed solution appears insufficient. Thermal runaway could potentially lead to a fire without sufficient warning to protect consumers, even with software in place. Clearly, Audi should be compelled to replace the batteries before a consumer sustains an injury or fatalities occur due to thermal runaway and fire. Several incidents of fires involving these vehicles have been reported in the United States and other jurisdictions. Audi has since discontinued using these specific batteries and has access to safer and more efficient alternatives. I urge the National Highway Traffic Safety Administration (NHTSA) to compel Audi to provide a genuine remedy to this issue as soon as possible to safeguard consumers.

NHTSA ODI 11634140

The contact owns a 2022 Audi E-Tron. The contact stated while driving at an undisclosed speed, the rotors were pulsating and shaking. The contact stated while driving 65 MPH, unknown sensors engaged without an object or vehicle nearby. The contact had set the system to the lowest sensitivity. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the front rotors were worn. The vehicle was repaired, but the failure recurred. The dealer informed the contact that the vehicle had not been driven properly and was a maintenance issue. The manufacturer was contacted and opened a case. The approximate failure mileage was 15,000.

NHTSA ODI 11631434

on multiple occasions the automatic locking feature for the doors doesn't work and says to see manual. I'm afraid i will get locked in the vehicle.

NHTSA ODI 11630345

I'm deeply concerned about the safety risks my family faces due to unresolved Audi recalls. On December 19 and 20, 2023, Audi issued two recalls: one for high-voltage battery modules that may self-discharge, leading to overheating and an increased risk of fire, and another for the 220V/240V charging cable, which can overheat home wiring, posing a serious fire hazard. On September 19, 2024, I took my car to Niello Audi to address these recalls, but they advised me to take the car home despite the significant safety risks. The service representative told me I couldn't receive a replacement charging cable because I did not have the original one; as the second owner, I never received it from the previous owner. He also mentioned that there was no remedy available for the battery issue and to come pick up my car the next day. I'm using an aftermarket charging cable, which the representative warned could increase the risk of fire. But I cannot get the cable required because I do not have the original. I transport my two young children in this car, and the thought of driving an unsafe vehicle is terrifying. On September 20, 2024, I contacted Audi America to file a claim and initiate the buyback process, as there is no safe solution available. I expressed my urgent concerns and requested a loaner car while the buyback is processed, but my request was denied despite stating it clearly was a safety issue. The Audi America representative told me to pick up my car and drive it, even after acknowledging the safety risks. Niello Audi provided a loaner for only one week, which is not long enough to navigate this complex process. This situation has left me feeling incredibly unsafe. My home is at risk of fire due to the unresolved charging cable issue, and I continue to worry about driving a vehicle with these serious problems. The ongoing recalls create an alarming risk for me and my family.

NHTSA ODI 11615697

On 1/18/23, I was driving my 2022 E-tron on a roadway that had no center lane markings. I had my seatbelt and cruise control on. I was traveling at 34mph straight on the right side of the roadway. Suddenly, and without warning, my car took control, drove off the road to the right, and crashed into a tree. I suffered severe injuries, including but not limited to, loss of consciousness, concussion with vertigo, vision problems, neck, back, left arm/hand, and left leg injuries. I continue to suffer from my injuries to this day.

NHTSA ODI 11603401

First time in November the sign came on that there was an electrical system failure. We took the car to the shop, in Audi Raleigh and they said that they fixed the issue. Although, we had to wait for an available appointment for over a month. This time, after 3 months, the same sign came on, electrical system failure, plus all wheel drive faiture. While driving to the dealership the car stopped abbraptlly on the highway and we had to call a tow truck. This was scary because the car stopped and just would not move,. Audi knows that all 2022 -tron models have this issue and disregards the safety of the customers.

NHTSA ODI 11586928

There is a recall for this vehicle for battery overheating and vehicle catching on fire. Audi is unable to remedy this issue at this time. I notice routinely that the charging wire used to charge this vehicle becomes extra hot during charging. I have discussed this issue with Audi but they claim they cannot help me at this time. I'm worried about danger of fire. Please help.

NHTSA ODI 11579548

With less than 32,000 miles and approximately 1.5years of ownership, this brand new 2021 Audi Etron began having major electrical malfunctions. This was first noted as sudden inability to properly accelerate on the highway and an "electrical system malfunction" warning light on the dashboard. It was delivered to the Audi dealership service department where it was diagnosed as needing a brand new rear motor. Within 45 days of this repair being completed I again got the same "electrical system malfunction" warning light. It was taken to another dealership service department. They claimed it was a coolant issue and that the car was fixed. However, the very next day the same "electrical system malfunction" warning light was again alarming. The car was taken to yet another dealership service department where it was diagnosed as needing yet ANOTHER motor. This are major electrical problem in an electric vehicle and could've cause my car to completely die while driving. The vehicle now has a safety recall regarding the home charging cord component. As of now, there is no repair and Audi does not anticipate one available until mid 2024. As such, customers are being told it is only safe to charge your car to 50% volume.

NHTSA ODI 11566717

my house wire heats up and can't charge my car at home when its done charging cable is so hot can't hold it.

NHTSA ODI 11561115

I purchased an Audi eTron 2022 in November 0f 2021. My wife has always loved the brand. Indeed, if you look at your sales records, you’ll find that we’ve purchased a Q5, two Q7s, and most recently an eTron from Audi North Austin. We’ve also always used your store for all the maintenance of our Audis. Approximately 5 months after buying the eTron we started experiencing glitches: -Screen randomly powering off -Random warnings, indicating something or another was not functioning. -The alarm would go off while the car in parked in our home garage. The key FOB was unable to disengage the alarm even if we get into the car and start it. The main issue I want to address is the most disturbing. On approximately 6 occasions, the car would come to an abrupt stop while traveling at about 35-45mph. I contacted Audi North Austin to have these issues looked at. I was given an appointment that was about two months out. In any case, this lea to the first visit to your service department for diagnostic and to address the issues. A couple of the minor issues listed above were fixed. However, we were informed that the abrupt stopping issue was escalated to Audi HQ but no fix was currently available. The service department rep did say, the did a software update and that might address the issue. About two weeks after the car was returned to us. We once again experienced the abrupt stopping again. (FYI, the impact of those stops is equivalent to getting rear-ended) This led to visit two. On this visit I was more reassured than the first visit. I spoke to Edwin and he was very sympathetic to our plight. He even suggested what he thought the problem might be. He mentioned that there is a sensor that runs down the side of the driver’s side and that that sensor may need to be replaced. Unfortunately, Edwin was wrong. Because a few weeks later while traveling about 45-50mph merging onto [XXX] . This particular incident put us closer to death that the previous ones. Several vehicles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11557530

Reverse lights do not meet minimum required illumination under J593c. Consequently, when dark, it is impossible to see objects or curbs behind the vehicle in the backup camera screen even on maximum brightness creating a safety hazard.

NHTSA ODI 11523735

Back up camera did not work and was unavailable. Car was in reverse and stationary. Issue was intermittent. Did not work three times in a row and then resolved itself. See attached photo

NHTSA ODI 11522103

On 3 separate occasions brake pedal went all the way to the floor without stopping the vehicle. Pumping the brake pedal did not help as brake pedal went to the floor each time. After a few panic pumps all of sudden brakes worked as if nothing had happen. This was not a gradual regain of pedal force but full force as if nothing had happen. Did not see any indications on dashboard at the time and none were present after any of the events listed below. Note - Each event was after car sat in parking lot for at least 4 hours. First time was Jan 23, 2023 at ~ 12,300 miles leaving parking in the morning onto main road. Fortunately no traffic. Second event Feb 8 ~12,900 miles leaving parking lot onto main road in the morning. Fortunately no traffic. Third event Feb 9 ~ 12,940 miles leaving business parking lot in the afternoon and was approaching the exiting gate which rose out of the way in time for car not to hit the barrier. Car was taken to Audi Service on Feb 13, 2023 to be evaluated. Audi Service could not duplicate issue and kept the car for 11 days. Audi technical team advised replacing the brake booster module (PN 4KE-614-100-AG-BEF) which was done by Audi Service in South Burlington, VT. Original Brake Booster removed from car was kept at Audi Service.

NHTSA ODI 11510001