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What 2 owners told NHTSA about the 2021 Volvo V60cc

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (2)Airbags (1)Brakes (1)Speed control (1)

Newest first · 2 complaints

Feb 23, 2025AirbagsSpeed controlBrakes

CONCERN: Volvo cars’ sunroofs are negligently designed, allowing sunroof drain obstructions to flood the vehicle’s internal electronics. This results in catastrophic and simultaneous system failures, including brake loss, airbag failure, and disabled traction control—posing an extreme and imminent safety risk. SUMMARY OF EVENTS: While driving at speed, I received a “BRAKE FAILURE / PLEASE STOP SAFELY” warning, followed by “ABS / ESC” and “SRS Airbag” failure messages. This led to a sudden and dangerous loss of braking power and airbag system failure, forcing me to pull over in an emergency maneuver. Diagnostics confirmed that water leaked into the car’s critical electronic systems via the sunroof. Like other manufacturers, Volvo sunroofs degrade over time and require drainage. However, Volvo’s design is fatally flawed—clogged drains lead to direct water ingress into the electronics, causing total vehicle system failure while in motion. No warning is provided before catastrophic failure occurs. This is not an isolated case. An identical failure occurred in our second Volvo (2020 V90 Cross Country), owned and operated in California. This proves a systematic design defect—the same critical safety failure occurred in two separate vehicles, in different environments, under identical circumstances. I am deeply alarmed by Volvo’s negligent sunroof drainage design, which puts drivers and the public at severe risk of fatal system failures. I am reporting this to NHTSA because I believe this fundamental design flaw in Volvo sunroofs endangers lives and demands urgent regulatory action. Thank you for your attention to this urgent safety issue.

NHTSA ODI 11644397

Jun 19, 2022

Rear tires tread started shredding off particularly on the outside edge. The passenger rear tire is bald on outside edge the driver side is bad but not as extreme.This only took 1,500 miles I don’t know the cause but with 150 miles to get home I switched the drive mode from comfort to eco and that might have slowed or stopped the issue.Pic1passenger rear pic2 drivers rear pic3 drivers front pic4 passenger front The first appointment I can get at the dealership is June 28,2022 but I plan on stopping by 6/19/22 to show him the issues and order new tires.

NHTSA ODI 11469982

Working with the data? Download all 2 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Volvo V60cc verdict →