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What 66 owners told NHTSA about the 2021 Volkswagen Jetta Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (66)Crash / fire / injury (3)Brakes (25)Electrical system (12)Fuel system (9)Driver assistance (8)Engine (5)Airbags (4)Lane Departure (4)Visibility & wipers (4)Seat belts (3)Steering (3)

4 of 66 complaints match · Airbags · clear filters

Aug 24, 2023AirbagsCrash1 death

It cause to have an account

NHTSA ODI 11540550

Aug 24, 2023AirbagsSeat beltsCrash1 death

Caused an accident and died

NHTSA ODI 11540562

Sep 29, 2021Airbags

The contact owns a 2021 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 21V492000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

NHTSA ODI 11434914

Jun 7, 2021Airbags

The contact owns a 2021 Volkswagen Jetta. The contact stated that the air bag warning light was illuminated. The vehicle was diagnosed with needing the air bag control module replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 60.

NHTSA ODI 11419936

Working with the data? Download all 66 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Volkswagen Jetta Hev verdict →