Apr 12, 2022Visibility & wipersLatches & locks
The contact owns a 2021 Toyota Sienna Hybrid. The contact stated that the passenger's side rearview mirror detached and the rear liftgate door inadvertently opened while parked in the garage. The vehicle was taken to the dealer but was not yet diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. The VIN was unavailable.
NHTSA ODI 11460491
Apr 29, 2021Visibility & wipers
THE 2021 SIENNA XLE PLUS AND ENTERTAINMENT PACKAGE DID NOT INCLUDE A DIGITAL REAR VIEW MIRROR IN THIS TRIM LEVEL. THE NEW SIENNA IS A BRAND NEW MODEL WITH A MASSIVE DESIGN FLAW, A HUGE TV WITH ZERO VISIBILITY OUT THE REAR OF CAR. IT'S UNSAFE. MANY PEOPLE WILL NOT TEST DRIVE WITH THE TV DOWN TO SEE THE SAFETY ISSUE. WE DIDN'T REALIZE IT TILL KIDS PUT THE TV DOWN DAY LATER. SEEMS TO HAVE SADLY MADE IT THROUGH QUALITY CONTROL PROCESS AT TOYOTA. YOU CAN NOT SEE CARS RIGHT UP ON YOU AT STOP SIGNS, CARS APPROACHING ETC IT NEEDS A SAFETY RECALL AND A MODIFICATION.WE HAVE HAD CAR FOR 3 WEEKS.
NHTSA ODI 11414500
Apr 26, 2021Visibility & wipers
I FOUND A BIG DESIGN FLAW IN OUR NEW MINIVAN. WHEN MY KIDS ARE USING THE REAR ENTERTAINMENT SYSTEM, THE SCREEN BLOCK THE DRIVER REAR MIRROR LINE OF SIGHT. I DON'T FEEL SAFE DRIVING AROUND IF I CAN'T HAVE BACK AND FORTH VISIBILITY FROM THE DRIVER SEAT. I DON'T UNDERSTAND WHY TOYOTA DIDN'T MAKE THE DIGITAL REARVIEW MIRROR STANDARD IN ALL THE TRIMS EQUIPPED WITH REAR ENTERTAINMENT SYSTEM. THE LACK OF REAR VISIBILITY FROM THE DRIVER CAN PUT AT RISK THE LIFE OF ALL THE PASSENGERS. I TRIED CONTACT THE DEALER AND TOYOTA DIRECTLY BUT I'M NOT GETTING A RESOLUTION. THIS IS A SERIOUS DESIGN FLAW! TOYOTA SHOULD ISSUE A RECALL FOR ALL THE MINIVANS WITH REAR ENTERTAINMENT SYSTEM AND NO DIGITAL REARVIEW MIRROR.
NHTSA ODI 11414013
Mar 25, 2021Visibility & wipers
2021 SIENNA XLE WITH PLUS PACKAGE AND REAR ENTERTAINMENT PACKAGE. WHEN REAR SCREEN DOWN (IN USE) THE ENTERTAINMENT SCREEN BLOCK THE WHOLE REAR MIRROR. WE UNABLE TO SEE WHAT HAPPENS IN BEHIND. TOYOTA SHOULD INSTALL DIGITAL REAR VIEW MIRROR IF CAR COME WITH RES. THIS IS A SAFETY CONCERN WE EITHER WATCH NOT DRIVE OR DRIVE NOT WATCH WE CANNOT DO BOTH BECAUSE SAFETY ISSUE.
NHTSA ODI 11404897
Dec 3, 2020LightsBrakesVisibility & wipers
THIRD BRAKE LIGHT CONDITION POOR VISABILITY TO OPERATOR ( REAR WINDOW) WHEN BRAKE IS ACTIVATED IN LOW OR DARK LIGHTING CONDITION(S) THERE IS REFLECTION OFF GLASS AND REAR DEFROST ELEMENT(S) WHICH CAUSE LIMITED REAR VISABILITY OUT OF REAR WINDOW GLASS.
NHTSA ODI 11377621