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What 36 owners told NHTSA about the 2021 Toyota Sienna

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (36)Crash / fire / injury (2)Airbags (12)Brakes (6)Visibility & wipers (5)Body & structure (3)Electrical system (3)Engine (3)Seats (3)Lights (2)Suspension (2)Transmission & drivetrain (2)

3 of 36 complaints match · Seats · clear filters

Apr 1, 2025Seats

The contact owns a 2021 Toyota Sienna Hybrid. The contact stated that while the vehicle was parked, the contact observed a melted spot, almost identical on the driver’s and front passenger’s lower back rest on the seats. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

NHTSA ODI 11652064

Mar 11, 2025Seats

The contact owns a 2021 Toyota Sienna Hybrid. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound coming from the second-row seats. The message to "Check Rear Seats" was displayed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V086000 (Seats); the VIN was included, and the vehicle was repaired. However, the contact was informed that the remedy was for the third-row seat only. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 169,000.

NHTSA ODI 11647745

May 11, 2021LightsBody & structureSeats1 injury

HEADLINER CUT TOO LARGE, DOESN'T HOLD REAR PASSENGER CLIMATE CONTROLS, CLIMATE CONTROLS FALL OUT AND HIT REAR PASSENGERS. THIS HAPPENS AT ANY SPEED.

NHTSA ODI 11416133

Working with the data? Download all 36 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Toyota Sienna verdict →