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What 375 owners told NHTSA about the 2021 Toyota RAV4 Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (375)Crash / fire / injury (53)Airbags (125)Electrical system (45)Engine (36)Visibility & wipers (30)Fuel system (24)Body & structure (21)Brakes (20)Steering (20)Transmission & drivetrain (19)Driver assistance (17)

28 of 375 complaints match · Airbags · crash/fire/injury only · clear filters · page 2 of 2

May 31, 2022AirbagsBody & structureCrash

I was involved with an accident in May 21, 2022. The front body parts were almost destroyed (please refers to the attached photo), but the air bag still did not deployed, which is NOT a safe matter.

NHTSA ODI 11466878

Oct 7, 2021AirbagsCrash4 injuries

The knee airbag deployed during a collision and caused devastating shin injuries. The muscle and skin was ripped off the driver's legs revealing bone.

NHTSA ODI 11435967

Apr 30, 2021AirbagsCrash3 injuries

IN A 4 CAR PILE UP. HIT IN REAR X2 BY A LARGE VAN WHILE SITTING IN TRAFFIC ON NJ PARKWAY FOOT ON BREAK AND PUSHED INTO CAR IN FRONT OF ME X2. AIRBAGS DID NOT DEPLOY.

NHTSA ODI 11414593

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Working with the data? Download all 375 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Toyota RAV4 Phev verdict →