Home · 2021 Tesla Model 3 Bev · Complaints

What 650 owners told NHTSA about the 2021 Tesla Model 3 Bev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (650)Crash / fire / injury (51)Driver assistance (404)Brakes (124)Speed control (123)Electrical system (76)Lane Departure (30)Visibility & wipers (30)Steering (26)Transmission & drivetrain (17)Body & structure (15)Seat belts (15)

124 of 650 complaints match · Brakes · clear filters · page 1 of 5

Jun 12, 2026Speed controlBrakesDriver assistance

The forward-facing camera and Autopilot computer system on my 2021 Tesla Model 3 has failed. The dashboard first showed intermittent warnings that "Automatic Emergency Braking is currently unavailable" and "Adaptive headlight features are unavailable." Over several weeks the problem worsened from intermittent to constant, and the vehicle progressively lost its forward road visualization and all active safety features. Using the vehicle's Service Mode diagnostics, the Autopilot computer's Primary (A) processing node reports a "CRITICAL" status. The fault log records repeated alerts including dasMIA (driver-assistance system not responding), aebFault (automatic emergency braking fault), and fisheyeCamInitFault and fisheyeCameraStreamExit (forward camera initialization and stream failures). The cameras themselves are physically clean and unobstructed. Safety risk: the failure disables Automatic Emergency Braking and forward collision avoidance, lane-keeping/driver assistance, and the adaptive auto high-beam headlights. AEB is a critical crash-avoidance system; losing it leaves the vehicle unable to brake automatically for an imminent collision, and the loss of adaptive headlights reduces nighttime visibility. A Tesla service center inspected the vehicle, confirmed the diagnosis, and determined the Autopilot computer — a sealed, solid-state control unit — had failed and required full replacement at approximately $3,400. The vehicle is well under 50,000 miles. This failure appears consistent with the same car-computer power-component shorting failure for which Tesla issued a recall on its newer model-year vehicles. The vehicle and the failed component are available for inspection on request. The vehicle has not been inspected by police or insurance.

NHTSA ODI 11743634

Oct 24, 2025BrakesDriver assistanceFire

I drove into my neighbor’s driveway to drop her off. As I slowed down and applied the brakes to stop, the car failed to respond. It continued forward, running over the flower and plant pots at the edge of the driveway, crossing the backyard, and finally colliding with the trees and bushes at the rear of the property. All airbags deployed, and the vehicle was damaged beyond repair.

NHTSA ODI 11695420

Jul 30, 2025SteeringTransmission & drivetrainBrakes

What component or system failed or malfunctioned, and is it available for inspection upon request? - ABS, Automatic Emergency Braking, Traction Control, Stability Control failed while braking using the regenerative braking. How was your safety or the safety of others put at risk? - While coming to a stop using the regenerative braking, the regenerative braking immedietely ceased to work, and the driver had to immediately apply the hydraulic brakes to avoid a rear end collision Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No, they appeared while braking. This issue is not new to this vehicle and has happened in the past, however the errors cleared themselves out.

NHTSA ODI 11677290

Jul 28, 2025BrakesDriver assistanceCrash1 injury

On [Wednesday, 07/09/2025], I was driving my Tesla Model 3 in rainy conditions when the vehicle suddenly swerved and crashed into a sidewall. The road was wet but not flooded, and I was traveling at a moderate speed. As I lifted my foot off the accelerator to slow down, the car's regenerative braking system engaged abruptly, which I believe shifted weight forward and caused the rear tires to lose traction. This led to hydroplaning and complete loss of control. There were no warning lights or alerts prior to the incident. The road surface did not have visible hazards or standing water that would typically explain a spinout. The tires were moderately worn but within usable limits. As a result of the crash, the car was declared a total loss. The insurance company now has possession of the vehicle. Thankfully, no one was injured, but the crash was severe. After the incident, I researched similar cases and found multiple reports and articles (e.g., AutoEvolution) linking Tesla’s regenerative braking to increased risk of hydroplaning or loss of control in wet or slippery conditions. The regen system eliminates coasting and applies braking force immediately upon throttle lift-off, which appears to be a safety risk in reduced-traction environments like rain, snow, or ice. I believe this issue deserves investigation, as it may affect the safety of other Tesla drivers in similar weather conditions.

NHTSA ODI 11676548

Jul 1, 2025Speed controlBrakes

Incident Details: • Date of Incident: [XXX] • Time: [XXX] • Location: San antonio, Tx • Weather/Road Conditions: Clear, dry highway; 90 F • Speed: 60 mph; • Description: while driving my 2021 Tesla Model 3 with Full Self-Driving (FSD) software version 12.6.4 engaged, the vehicle unexpectedly changed lanes without my input, likely due to the Auto Lane Change feature. Immediately after, it braked hard for and unrecognized slowing traffic ahead. This sudden jolt caused immediate pain in my upper back, neck, and chest, which persists. I believe FSD misjudged traffic patterns or road conditions, a known issue with v12.6.4 based on online reports. The incident occurred in heavy traffic and no crash occurred, but the abrupt braking posed a safety risk and caused injury. I’m unable to see a doctor today but plan to soon for a diagnosis. This is a serious safety concern, as FSD’s erratic behavior could cause collisions or further injuries. Injuries: Yes, back, neck, and chest pain caused by sudden braking. No medical diagnosis yet; planning to see a doctor soon. Crash: No Fire: No Police Report: No accident Attachments: i have video INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11670627

Jun 7, 2025Brakes

On [XXX] at approximately [XXX] on [XXX] in Oakland, CA, I was intending to park the car on the street at the curb. As I started to pull to the side of the road to park, the brake suddenly fully engaged, bringing the car to an immediate complete stop. My foot was not on the brake at the time. There were no obstructions of any kind in the road or in front of the vehicle. No warning sounds, messages or lights were activated before, during or after the incident. The incident caused no injuries, because of the low speed at the time, just a sudden jerk forward. However, if the event had occurred at a higher speed, some kind of injury would have been likely. I am also reporting the incident directly to Tesla. There has been no testing or inspection of the vehicle. The vehicle will be made available for inspection or testing if requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11665526

Dec 3, 2024SteeringElectrical systemBrakesCrash1 injury

UNKNOWN

NHTSA ODI 11628595

Dec 1, 2024Speed controlBrakesDriver assistance

vehicle constantly phantom brakes while driving. i have reported 100+ incidents thru my tesla "report bug" feature. It will read the speed limit sign on the off ramp and slow the vehicle down 20mps abruptly, it will see a car on an onramp and slam the brakes on thinking there is a collision coming. it is every single day using cruise control

NHTSA ODI 11628144

May 1, 2024BrakesVisibility & wipersDriver assistance

Tesla ADAS detects non existent objects and issues collision alerts and phantom brakes randomly if there is no cars in front of the Tesla, braking abruptly and almost getting me into rear end accidents. Tesla ADAS freaks out when making lane changes randomly, shaking violently and giving the driver and its passengers a fishtailing simulation. Auto wiper triggers randomly while it's sunny, distracting the driver and forcing an interaction on the center console to stop it. Auto wiper cannot be turned off as it reengages upon using Tesla ADAS. The rear view camera lags. It stutters and shows me a delayed view. Compounded by the Model 3's very small rear view mirrors and side mirrors, this is incredibly dangerous as I have no way of gaining sufficient visibility of the back of the car. Tesla service told me this is all normal.

NHTSA ODI 11586244

Apr 5, 2024Body & structureBrakesCrash

I was driving in the street at 10 miles, I turned to the right and I push the break but the car didn't break and I crashed with the car in front of me.

NHTSA ODI 11581335

Mar 10, 2024Speed controlBrakesDriver assistance

While driving [XXX] on [XXX] in Texas, the Tesla autopilot abruptly and forcibly applied the brakes while I was driving approximately 77 mph. I was almost rear ended by a semi truck due to this issue. This happened again about 20 miles down the road and I disengaged the cruise control and autopilot altogether at that point. This is a continuous problem that needs to be addressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11576482

Feb 14, 2024BrakesLane DepartureDriver assistance

My 2021 Tesla Model 3 has various issues with the auto pilot feature. When engaged the car makes sudden and abrupt stops while driving. This has happened various times while driving on the freeway when there were no obstructions present. The autopilot feature also prompts to change to the right lane, when dismissed the prompt appears again repeatedly. This is repeated throughout the drive and poses a major distraction. There was supposed to be an “over-the-air” correction but my vehicle has never received the software update.

NHTSA ODI 11571790

Nov 21, 2023Speed controlBrakesCrash

The contact owns a 2021 Tesla Model 3. The contact stated that while attempting to park at 5 MPH, the brake pedal was depressed however the vehicle accelerated independently. As a result, the contact crashed into the two parked vehicles on the side of the parking space she was attempting to park. No air bags were deployed. One parked vehicle had an occupant and the other was unoccupied. There were no injuries or medical attention required. A police report was filed. The manufacturer was made aware of the failure and the vehicle was taken to an unknown dealer where it was unable to be diagnosed due to no available appointment. The dealer then suggested the vehicle be towed to the contact's residence where it currently remains in the garage. Tesla informed the contact that the brake system would not be inspected until she repaired the crash cosmetic damage to the vehicle. The approximate failure mileage was 33,000.

NHTSA ODI 11556190

Aug 27, 2023BrakesDriver assistance

Major phantom Braking at 70mph on interstate 5, 4 times the brakes slamed on as if yo had done an emergency stop from 70mph to 20mph fortunately we were not rear ended as I had my son and grandchildren in the car. The car was in cruise control on each occurrence I finally had to stop using it for fear of a major accident

NHTSA ODI 11541057

Aug 20, 2023BrakesDriver assistance

My Tesla Model 3 Phantom Brakes when using Cruise Control, particularly in the morning when the road is clear, no cars or obstacles in front or behind me. The NHTSA KNOWS THIS IS A PROBLEM AND I HAVE PREVIOUSLY MADE THIS COMPLAINT. I contacted Tesla to no avail. They did nothing. WHY HASN'T THE NHTSA DONE ANYTHING ABOUT THIS ISSUE. THIS IS DANGEROUS AS AN ACCIDENT IS WAITING TO HAPPEN.

NHTSA ODI 11539674

Aug 14, 2023Speed controlBrakesDriver assistance

The vehicle was traveling in excess of 75 mph with only the autopilot system enabled. The vehicle brakes engaged by itself enough to squeal the tires and the rear end momentarily broke free from the pavement. I disengaged autopilot and drove for approximately 5 minutes. I reengaged autopilot and approximately 5 minutes later the brakes engaged again. I left autopilot disengaged for the remainder of the trip (~ 4 hrs) There were no other vehicles nearby but the breaking was severe enough that if another vehicle had been behind me, it could have caused a collision. The dealer acknowledges that this unintended breaking does occur on other vehicles. There was no warning that the vehicle would severely brake. The weather was clear with bright sun on route I25 south of Denver.

NHTSA ODI 11538374

Jul 28, 2023BrakesDriver assistance

“Phantom Braking”. Driving on the interstate approximately 75 mph using cruise control, auto steer, not auto pilot. Within a span of three hours today we experienced at least six episodes of the car emergency braking for apparently no reason. Immediately going from 75 to 40 mph. Thankfully no one was close behind us. We finally stopped using the cruise control. Now afraid to use it at all.

NHTSA ODI 11534953

Jul 18, 2023Brakes

My car is braking hard while I'm on the highway. It's happened on this trip 7 times already. In one of braking, My wife almost got rear ended

NHTSA ODI 11533039

Jul 8, 2023BrakesDriver assistance

When vehicle is in cruise control or autopilot the car will suddenly brake without warning. It will do this numerous times and could cause an accident if a vehicle is following close behind.

NHTSA ODI 11531108

Jun 20, 2023Speed controlBrakesDriver assistanceCrash2 injuries

1:Brake fail when trying to stop the car after the accident. The car is available for inspection at Arrow towing service Oklahoma City. 2: After the car accident the car keep going can't stop got Tee boned and my passenger broke his legs and ankles, elbow. 3: No, the problem has not be discussed with the dealer or manufacturer yet. 4: No one, including police, insurance have been inspect it. 5: No warning lamp or any kind of warning.

NHTSA ODI 11527815

Jun 18, 2023Speed controlBrakesDriver assistance

When driving the Tesla model 3 in cruise control, It will without warning apply the brakes. I have to then accelerate and then take it out of cruise control. The issue has happened about a dozen times and only happens while in cruise control. It happened most recently today but has happened in previous days.

NHTSA ODI 11527616

May 17, 2023Electrical systemBrakesCrash

The contact owns a 2021 Tesla Model 3. The contact stated while driving approximately 25 MPH as he was exiting a highway and slowing for a traffic signal at the bottom of the off-ramp his brakes failed to engage. The contact stated the brake pedal was stiff and he had attempted to use full leg force to depress the brake pedal. The contact's vehicle ran the traffic signal and the contact stated he hit the right front end of a vehicle that was across traffic from him. The contact stated no warning light was illuminated. The contact stated that the crash stopped his vehicle and the other vehicle. The contact said that the air bags had been deployed and that the left front end of his vehicle was crushed into the left wheel well. The contact stated that the other vehicle received only light damage to the right end of the bumper due to it being higher than his vehicle. The contact stated that the police were on the scene and filed a report. The other vehicle was able to drive away, and the contact's vehicle was towed to an impound lot. The contact stated that his insurance provider declared the contact's vehicle a total loss. The vehicle had not been diagnosed or repaired. The contact stated that prior to the crash he had attempted to engage his cruise control while on the highway and it would not work. The contact stated that when he engaged the cruise control the windshield wipers would activate and he stopped attempting to use cruise control. The manufacturer had been informed of the failure. The failure mileage was approximately 18,000.

NHTSA ODI 11522497

Apr 22, 2023BrakesDriver assistance

While on Autopilot, the car suddenly phantom brakes when there is no risk of any collision ahead. This has happened multiple times on high speed highways. Within 1 hour, this happened 5 times and caused near-collisions with the car following my car.

NHTSA ODI 11518419

Feb 25, 2023Speed controlBrakesDriver assistance

I was driving with the Autopilot on, traveling about 65 mph on the freeway when the automatic emergency braking system kicked in for no reason. There was absolutely nothing in front of the car when it aggressively braked, very suddenly. I was very lucky no one was behind me. I have not reported this directly to Tesla, no one has inspected or confirmed this event.

NHTSA ODI 11509117

Feb 25, 2023BrakesDriver assistance

I was driving Tesla on the freeway using adaptive cruise control at 65 miles per hour and the car suddenly brake and the sped jumped from 65 to 20 in seconds. It was scary. There was no one in front of nothing in the road to cause that to happen. It did say on the screen something about visibility. I had to take control of the car after. It has happened several times before. When I spoke with Tesla they said it’s a safety feature and it only happens when you pass certain cities. I find that hardly true

NHTSA ODI 11509121

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Working with the data? Download all 650 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Tesla Model 3 Bev verdict →