What 72 owners told NHTSA about the 2021 Nissan Kicks

I was involved in a pile up on the highway, upon impact, my seatbelt and my daughter’s seat belt popped off. My sons however, remained intact. The air bags did not go off.

NHTSA ODI 11748928

At first it just seemed sluggish like it didn’t want to take off then the Transmission started jerking would not allow the car to go engine revving up to 5000 rpm before the transmission would engage.

NHTSA ODI 11747575

My CVT transmission has stopped working. At no time during taking it to Nissan dealerships to have oil changes in basic maintenance was it ever suggested to do a filter or fluid change on my transmission although Nissan transmissions are sold to consumers as locked and maintenance free it is a well-known fact that I've come to find out that this is a very incorrect statement and fluid and filters do need change every 30 to 50,000 miles or it will cause severe damage to one's transmission which is what it occurred to me on my 2021 Nissan kicks. Also all my safety features that told me if I was outside of a lane or anything like that would go off and not work properly tell me that it was wet conditions when it wasn't tell me I was going to crash when I wasn't even near anything. This occurred before the transmission completely bottomed out.

NHTSA ODI 11743903

The contact owns a 2021 Nissan Kicks. The contact stated while her boyfriend was driving approximately 35 MPH, the hood unexpectedly flew open, hit and cracked the windshield. The driver was able to pull over to the side of the road and pushed down the hood. The driver continued driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the hood latch was faulty. The vehicle was not repaired. The contact was waiting to hear back the auto warranty company. The dealer was contacted and referred the contact to an autobody repair shop for assistance. The manufacturer was not contacted. The failure mileage was 108,000.

NHTSA ODI 11741518

Immediately after turning car on and putting it on Drive gear, the collision light and traction light on dashboard came on and a message “Malfunction See Owner’s Manual” came on too. As I tried to get out of my parking garage it was little hard to accelerate. I turned my car off for a few seconds, the collision/traction engine light turned off, but check engine light turned on. I had battery checked by AAA who confirmed battery is still in good condition. Took vehicle to auto zone to scan and was notified about got code “P0101” Air filter is changed with every oil change, maintenance has been kept up as well.

NHTSA ODI 11734187

The air conditioning system failed due to a suspected A/C compressor failure. No warning lights were present. The failure occurred around June 2025 at approximately 60,000 miles and resulted in complete loss of cabin cooling. The issue poses a safety risk due to extreme interior heat and reduced driver comfort and alertness, especially during summer weather. The vehicle is available for inspection, and a dealership diagnostic is pending.

NHTSA ODI 11731965

I have noticed on more than one occasion the dashboard panel suddenly pops up these RED BRACKET LINES SHOWING AROUND VEHICLE OF COURSE AND BIG STOP FLASHING AND CAR SUDDENLY BRACES then back to normal scary ass f it happens randomly slow speeds between 35-40mph.

NHTSA ODI 11719789

I have been having to constantly replace key fobe batteries since I bought it in May of 2025 needing jumps although auto zone said it shows no issues with battery ? Often no key detection I just changed the batteries at dealership but everyday just about I need a jump it’s frustrating, dealership was trying to sell me a battery? My antifreeze is low Nissan said it’s the overflow because it looks empty auto zone also said I needed it. Fluids should have been topped off at time of purchase. And was told that stuff lasts forever help!

NHTSA ODI 11719792

We have had several problems with our 2021 Nissan Kicks, all of which are safety concerns, and all of which have have occurred at well under 100,000 miles. We purchased the vehicle from a Nissan dealer in January of 2022. 1 - Rust is bubbling up from under the paint. I am told this is perforating rust that could easily spread to or originate from the frame of the vehicle. This could cause the entire structure to fail. Despite the 5 year, no mileage limitation warranty for perforating rust, Nissan has refused to comply with the warranty. At the executive complaint level, they have admitted that the warranty exists, but at the repair level, Nissan has repeatedly informed the Dealer that the vehicle is not covered by a rust warranty or that the warranty expired based on mileage. The person at the corporate complaint level refuses to speak with the dealer or affirm the coverage in writing. At the repair level, Nissan has offered a fix outside of warranty coverage (a patch) which does not provide the continuing coverage provided by a warranty repair (which requires replacement of the panel). I have spent countless hours taking the car in to have it looked at and on the phone to try to get coverage with no success. 2 - The structural metal on the inside of the drivers door is cracking. We took the car in for repair because the window was not working but when they opened it up, they found that the the structural metal of the door itself where the window mechanism is attached has cracked. We have video indicating this may be a design defect in addition to poor materials. The Nissan dealer is not helpful, saying only that they don't have a body shop. Body shops say the entire door needs to be replaced but do not want to get involved with seeking help from Nissan. 3 - The CVT transmission failed just after the manufacturers warranty expired which is way too early for this problem. By some miracle, most of the cost was covered by a third party warranty company.

NHTSA ODI 11715572

Apple Play/radio do not turn on once the car is started. I brought it to the dealer and was told that there were no updates available at this time and I would have to replace the unit.

NHTSA ODI 11714753

Aloha, TSB NTB22-028 and NTB23‑018, March 2023 clearly a defect pattern in the infotainment system. Audio distorts and navigation screens freezes which could result in an accident. I contacted Nissan consumer affairs case # XXX. It was escalated to an area manager who recommended I reach out to NHTSA. Nissan is only willing to cover 50% of the cost to replace the infotainment system. Hopefully by sending this complaint form it will help having the whole cost covered. Mahalo, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11703815

The likely failed component is the Electronic Steering Column Lock (ESCL). Associated systems include the steering column, BCM, and EPS motor. Yes, the vehicle and component are available for inspection upon request (Owner: [XXX] , [XXX] ). The safety of the owner and other drivers was put at risk by the sudden, unpredictable loss of steering control (locking mid-turn). This makes it impossible to safely navigate curves or avoid hazards, leading to a high risk of a severe crash, injury, or fatality. The no-start condition also strands the owner. UNKNOWN. The report only states that the symptoms strongly align with an ESCL failure based on a diagnostic summary, but does not explicitly confirm a dealer or independent service center has reproduced or confirmed the specific ESCL component failure. UNKNOWN. The report does not mention inspection by the manufacturer (Nissan), police, or insurance representatives. The main warning symptom is the intermittent brake warning light (randomly turning on and off while driving, with no clear cause). The problems have been ongoing for the past year and appear to be worsened by the extreme heat in [XXX] . The vehicle generally does not display helpful diagnostic codes despite serious failures. The incident involves multiple, recurring, safety-critical failures in a 2021 Nissan Kicks, including the catastrophic loss of steering function while driving. The core issue is assessed to be a malfunctioning Electronic Steering Column Lock (ESCL). This failure causes the steering wheel to jam/lock, intermittent no-start conditions, and electrical inconsistencies (random brake light/lack of diagnostic codes). These failures are beyond the driver's control, unpredictable, and create an extreme safety hazard, rendering the vehicle unsafe to operate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11700910

My vehicle has a serious safety defect involving the braking system and related electronic controls. The vehicle is available for inspection at any time. The main failure is sudden, unintended braking without me pressing the pedal. On November 5, 2025, around 6:20 p.m., the vehicle brake-checked in traffic and almost caused a rear-end collision. This continues to put my safety and the safety of others at risk every time I drive, but I have no other transportation for work. Along with the sudden braking, the car has loud crunching and dragging noises when braking or beginning to move, difficulty shifting between Drive, Reverse, and Park, and intermittent warning lights. Warning lights have appeared several times, and on one occasion stayed on long enough for me to bring the vehicle in. These symptoms first began in July 2025 and have continued ever since. The problems have been repeatedly reproduced by me and reported to the dealer. Although the dealership has sometimes claimed they could not find a problem, they later acknowledged noises and even suggested “better brakes,” which they said I would have to pay for despite my warranty and extended warranty. I have recordings of the noises and a voicemail from a service advisor. The vehicle has been inspected by the dealership four times on July 15–16, August 6–9, August 19–22, and September 26, 2025, and also reviewed by Nissan North America Consumer Affairs. No police or insurance inspections have been done. Even after repeated attempts, the manufacturer and dealer have not resolved the safety issues. The sudden braking, shifting problems, noises, and warning lights make the vehicle unreliable and dangerous. I am afraid to drive it, and I am requesting an NHTSA investigation because these defects create a clear risk of a crash and have not been properly addressed by Nissan.

NHTSA ODI 11699469

The contact owns a 2021 Nissan Kicks. The contact stated while driving approximately 45 MPH, there was a loud boom coming from the engine compartment with several unknown warning lights illuminated. The contact stated that the traffic light turned red, and the contact stopped the vehicle, and the vehicle failed to move when the light turned green. The contact stated that the driver behind started honking the horn however, the contact was unable to drive off and waved the other driver to go around. The contact stated that when the vehicle finally responded, the vehicle reversed instead and crashed into another vehicle. The Police was called, and a Police report was filed. The contact sustained a left side muscle strain from the neck down to the hip. The contact received medical attention at the Emergency Room. The contact called the Insurance provider, and the vehicle was towed to a Collision Center. The contact was informed that the failure was transmission related. The Insurance provider stated that the damages to the body of the vehicle would be repaired however, any failures to the transmission was not covered, and referred the contact to the manufacturer for assistance. The Insurance provider stated that there were transmission related recalls for similar vehicles; however, the contact had not received any notifications of a transmission recall. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA ODI 11698119

While driving the car seems to be stalling, slowing down while I’m driving. The car feels like it doesn’t want to go up to a fast speed on the highway. I feel uncomfortable and unsafe that the car will stop instantly on the highway and cause me to crash. So that is why I’m reporting this because it’s unsafe. Secondly the left driver side window goes up in down while I’m driving. This also makes me feel uncomfortable while driving.

NHTSA ODI 11679233

I’ve been going in the dealership a lot regarding this car since I’ve purchase the car On 10/09 I was charged 165.00 to get diagnosed test done on car After diagnosed Service informed me to get electrical intake valve and EMC Unit, EMC Bracket and Audio unit replaced from Nissan Service In Grand Blanc Michigan, Dealership quoted me close to $5,561 to all this electrical work fixed, General Manager King in grand blanc Michigan , called the police on me at his dealership yesterday ,after I tried to explain this to him. He only offered me to call customer service and $500 off I am Army Veteran who pays her car payment on time every month which is a $534.00 a month these people are very , unprofessional, inconsiderate and rude , my radio has not work since 08/2023, due to electrical and wiring issues EMC Unit EMC Bracket , I purchase the car in [XXX], my payoff balance is $22,000 please HELP car battery is draining almost everyday because of these electrical issues every six months Im replacing battery due to electrical issues, have to take portable battery jump in my car just to in case car shuts down. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11666215

Drivers side door lock will not function properly. The remote will successfully lock/unlock all of the other doors. If the drivers door is locked with the key it will remain locked despite the other doors unlocking with the remote. This problem has been widely reported on Nissan online forums, there are no indicator/warning lights associated with this issue. This issue provides the illusion of a securely locked car when then drivers door remains unlocked, providing an opportunity for theft or worse while parked. This has been an ongoing issue since purchasing the vehicle.

NHTSA ODI 11662960

car will not accelerate after pressing gas pedal all the way down; has jerking motion to get it to go then sometimes will not move at all; you have to turn car off and try several times

NHTSA ODI 11662687

I was driving at a speed of 32 no other cars around. All of a sudden I hear some buzzing and feel vibration, and I see a hazard icon in the dash flashing. It was a white triangle outlined in red with a red exclamation mark inside of the triangle. The car slowed dramatically almost stopping as the alarm or buzzing sounded. Then all at once the alarm stopped and the car resumed speed.

NHTSA ODI 11661572

Drivers door won't open from inside or outside I can climb out passenger seat when this happens and use the key to manually unlock door This happens quite often

NHTSA ODI 11657418

The vehicle has a sensor in the front that will auto brake if it thinks I will crash into something . However many times it’s braked there’s been nothing in front of the car. I’ll have great distance between my car and the one in front of me. There have been at least 4 incidents since I’ve owned the car (1 year). There’s no active recalls, and the light will flash that I’m going to hit something until I shut off the car. Once I turn it back on the warning collision light is gone.

NHTSA ODI 11649368

The contact owned a 2021 Nissan Kicks. The contact stated that his wife was stopped in traffic when a vehicle from behind crashed into the entire rear end of her vehicle at 25 MPH. There was no property damage, and the vehicles came to a stop upon impact. The airbags did not deploy. The vehicle did not need to be towed. The brake system, tire pressure monitoring system, check engine, and warning lights were illuminated. A police report was filed. The vehicle was destroyed. The contact's wife was injured while seated in the driver's seat. No other injuries were reported. The contact's wife stated that she had a headache and pain in her left hand. Medical treatment was required for the injuries. The local dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,015.

NHTSA ODI 11646782

Something or Power steering seems to be affected, especially more so during rainy or snowy seasons. Wheel needs no assistance to turn and turn very easily as I turned/spun it to one side and other. Seems to go passed its lock point. Especially noticeable during reverse and park/when parking.

NHTSA ODI 11642044

The contact owns a 2021 Nissan Kicks. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure with an unidentified recall for a CVT transmission failure; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

NHTSA ODI 11640296

At 54,000 miles on my car my car was shaking and not wanting to go past 20miles an hour. My check engine light came on. Safety was at risk, there was no warning that my car was having trouble. It was driving fine one minute and ttem all of a sudden check engine light came on. Feel that the cvt engines in Nissan are not safe

NHTSA ODI 11604841