Oct 18, 2024Driver assistanceCrash
On [XXX], after I purchased the vehicle on [XXX] from Mercedes Benz Midlothian with 57,000+ mile, this occurred. I was driving south on [XXX] near Fairfield VA, when the SUV started popping, with the roaring of the wheels. Then the vehicle started to slow down no matter what I did with the gas pedal. I then pulled over to the grassy area of the [XXX] , and the vehicle completed died - like a brick. The engine would not start up at all. Safety: The issues for me are the facts that I was traveling 1:45 minutes from my home and I was almost smashed in the rear-end by the traffic behind me - due to a vehicle that totally STOPPED on the highway with a speed limit of 70 miles an hours - without any warnings. I traded in a 2014 ML350 with 279,000+ plus miles and had no major issues with the SUV it was a charm. Now I am dealing with a HUGE issues after purchasing a 2021 vehicle [in three days]. I do not know what the problems are - as the dealership has not diagnosis the issues during this writing. There are no reports from the police, dealership, or manufacturers, insurance at this time of writing. The only warning lights that I was grant was the power of the SUV left the vehicle totally. Just ridiculous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11620654
Jul 25, 2023Electrical systemBrakesDriver assistanceCrash2 injuries
I reported multiple times to Mercedes USA that the vehicle was experiencing electrical issues as I was periodically loosing power and/or control over the vehicle. The vehicle was returned twice to the dealership but the problem always came back pretty much immediately. On the day of the accident, I was driving the vehicle on a straight road. The road was a little bit humid as it has been raining few minutes/hours before but it wasn't raining at the time I was driving. I was maintaining a speed of 55mph (speed limit on this portion of the road). The vehicle started to suddenly move by itself on the right side. A minute later, the vehicle moved a second time on the right without any apparent reason. The third time, the vehicle suddenly accelerated and made a sharp turn to the right. The turn to the right was so sharp that the vehicle made a 180 degrees turn and was projected on the side of the road. The vehicle stopped in a ditch and engine stopped. I wasn't braking or turning the wheel when the vehicle started to act-up. I didn't feel any movement in the steering wheel and I couldn't control the brake or direction. I restarted the engine and the brakes and directions were back up again. I contacted Mercedes who wants to inspect the vehicle but didn't set a date yet. Sheriff arrived on the spot less than a minute after the crash (was driving back home after his shift). He confirmed no collision with another vehicle, no marks of tires on the road, no standing water on the road or any other reason for the crash. No ticket was given to me by the sheriff.
NHTSA ODI 11534284