Home · 2021 Mercedes-benz Gle-class Hybrid · Complaints

What 82 owners told NHTSA about the 2021 Mercedes-benz Gle-class Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (82)Crash / fire / injury (5)Engine (34)Electrical system (29)Transmission & drivetrain (8)Driver assistance (6)Visibility & wipers (6)Fuel system (5)Brakes (4)Speed control (4)Body & structure (3)Lane Departure (2)

2 of 82 complaints match · Brakes · crash/fire/injury only · clear filters

Jul 25, 2023Electrical systemBrakesDriver assistanceCrash2 injuries

I reported multiple times to Mercedes USA that the vehicle was experiencing electrical issues as I was periodically loosing power and/or control over the vehicle. The vehicle was returned twice to the dealership but the problem always came back pretty much immediately. On the day of the accident, I was driving the vehicle on a straight road. The road was a little bit humid as it has been raining few minutes/hours before but it wasn't raining at the time I was driving. I was maintaining a speed of 55mph (speed limit on this portion of the road). The vehicle started to suddenly move by itself on the right side. A minute later, the vehicle moved a second time on the right without any apparent reason. The third time, the vehicle suddenly accelerated and made a sharp turn to the right. The turn to the right was so sharp that the vehicle made a 180 degrees turn and was projected on the side of the road. The vehicle stopped in a ditch and engine stopped. I wasn't braking or turning the wheel when the vehicle started to act-up. I didn't feel any movement in the steering wheel and I couldn't control the brake or direction. I restarted the engine and the brakes and directions were back up again. I contacted Mercedes who wants to inspect the vehicle but didn't set a date yet. Sheriff arrived on the spot less than a minute after the crash (was driving back home after his shift). He confirmed no collision with another vehicle, no marks of tires on the road, no standing water on the road or any other reason for the crash. No ticket was given to me by the sheriff.

NHTSA ODI 11534284

Aug 17, 2022BrakesEngineCrash4 injuries

I can be driving on a flat surface with out the car been on eco mode and the car shuts off for no reason without and light on the dash board I have to wait a few secs to restart the car ,brakes don't stop like they should very loud grinding noise and comes. I have report this problem lots of times and my car was not fix it stay more in the shop then with me the car senc don't work the light up red like if someones next to me

NHTSA ODI 11479876

Working with the data? Download all 82 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Mercedes-benz Gle-class Hybrid verdict →