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What 20 owners told NHTSA about the 2021 Mercedes-benz GLA
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 20 complaints match · Backup camera & sensors · clear filters
Oct 28, 2022Electrical systemBackup camera & sensors
The contact owns a 2021 Mercedes-Benz GLA250. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI 11491304
Sep 3, 2021Electrical systemBackup camera & sensors
The contact owns a 2021 Mercedes-Benz GLA250. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rearview camera image was not displaying on the display screen. The vehicle was taken to the dealer, but the dealer could not activate the display screen and informed the contact that they were waiting for parts to arrive to perform the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,200.
NHTSA ODI 11431590
Working with the data? Download all 20 complaints as CSV · fetched from NHTSA July 19, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2021 Mercedes-benz GLA verdict →