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What 329 owners told NHTSA about the 2021 Kia Telluride

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (329)Crash / fire / injury (15)Visibility & wipers (81)Engine (54)Electrical system (36)Body & structure (30)Transmission & drivetrain (25)Driver assistance (19)Suspension (17)Brakes (13)Lights (10)Fuel system (7)

30 of 329 complaints match · Body & structure · clear filters · page 2 of 2

Jan 9, 2023Body & structure

While driving, the fuel door body panel detached from the vehicle. Uncertain when or how it occurred. The component was there when the journey started, but upon arriving at the destination it was missing(12/08/2022). At the previous fuel stop almost 1 week prior(12/02/2022), there was no indication that the body panel attachment was compromised. This component failing and detaching at highway speeds could put the safety of others at risk. The panel was unable to be recovered after it fell off of the vehicle. No damage to the remaining components were found by the dealership. They claim it was stolen and not covered under warranty. Attached image does show a residue on the swing arm. Uncertain if that was an adhesive that failed.

NHTSA ODI 11500829

Jun 15, 2021Body & structure

My wife came out of her place of work and there was a six inch crack on our Telluride windshield. She wasn't driving, it was just sitting in the parking lot. There are no signs of an impact like a rock chip or anything. The vehicle is three months old and has 4000 miles on it.

NHTSA ODI 11421028

Apr 23, 2021Body & structure

WHEN DRIVING THE VEHICLE AT HIGHWAY SPEED THE PASSENGER NAD DRIVERS WINDOW FLEXES AND WILL NOT ALWAYS ROLLUP. THE WINDOW FLEXES ENOUGH THAT IT CONTACTS THE DOOR GASKETS AND IT ASSUMES THERE IS A PINCH POINT AND ROLL THE WINDOW DOWN. THE ONLY WAY TO CORRECT THIS IS SLOW DOWN TO LESS THAN 55 MILES AND HOUR OR FIDDLE WITH THE WINDOWS TO TRY AND GET THE BACK PRESSURE REDUCED. THE KIA DEALER CAN REPLICATED THIS AND KIA TECH LINE SAYS THIS IS OPERATING WITHIN DESIGN.IT IS NOT A SEFEY ISSUE TO SLOW DOWN ON A HIGHWAY TO ROLLUP[ A WINDOW OR BE DISTRACTED WITH A WORKAROUND.

NHTSA ODI 11413536

Apr 12, 2021Body & structure

WHILE DRIVING AT HIGHWAY SPEEDS ON THE HIGHWAY, WE HEARD A LOUD CRACK AND OUR SUNROOF BURST OPEN AND SHOWERED US WITH TEMPED GLASS. IT WAS VERY STARTLING AND CAUSED MY WIFE TO VEER INTO THE OPPOSITE LANE MOMENTARILY. THE SUNROOF BURST OPEN IN AN UPWARD FASHION. NOTHING HIT THE SUNROOF GLASS. THE WEATHER WAS CLEAR. OUTSIDE TEMPERATURE WAS APPROXIMATELY 55 DEGREES FAHRENHEIT.

NHTSA ODI 11407693

Nov 3, 2020Body & structure

WHILE DRIVING THE VEHICLE ON A RURAL HIGHWAY, TAKING MY CHILDREN TO SCHOOL, I HEARD A LOUD POP NOISE COMING FROM THE TOP OF THE CAR. AT THE TIME THIS HAPPENED, THE VEHICLE WAS ON A STRAIGHT SECTION OF THE HIGHWAY MOVING AT APPROXIMATELY 55 MPH. THE DRIVERS SIDE WINDOW WAS OPEN SLIGHTLY AND OFTEN VIBRATES AT CERTAIN LOCATIONS OF HOW FAR DOWN THE WINDOW IS OPENED. UPON RETURNING HOME FROM SCHOOL DROP OFF, I CHECKED THE EXTERIOR OF THE CAR AND GOT A CHAIR TO STAND ON TO SEE THE TOP OF THE CAR. THAT IS WHEN I SAW THE LARGE HOLE IN THE MIDDLE OF THE SECOND ROW SUNROOF. THE HOLE LOOKED SIMILAR TO A VOLCANO WITH THE JAGGED EDGES POINTING UPWARDS. THE SURROUNDING AREAS OF THE HOLE WERE ALSO AT AN UPWARD INCLINE. THIS TELLS ME THE SUNROOF EXPLODED UPWARDS FROM THE INTERIOR OF THE CAR, NOT FROM AN OUTSIDE INFLUENCE. ALSO, THE FACT THAT BOTH FRONT DRIVER AND PASSENGER WINDOWS VIBRATE WHEN THE WINDOWS ARE OPEN TELLS ME THERE IS AN AIR PRESSURE ISSUE WITHIN THE INTERIOR DESIGN OF THE VEHICLE.

NHTSA ODI 11372907

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Working with the data? Download all 329 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Kia Telluride verdict →