What 891 owners told NHTSA about the 2021 Jeep Wrangler 4-door 4xe

Just got a used 2021 jeep wrangler sport on 2/24/23. Has only 16,000 miles on it. My second day of driving it the car starts to shake violently while going at speeds of 60 or more. It has continued to do this everyday that I have had it. Ive had to slow down and pull over on the freeway just to get it to stop. It feels as if I'm bouncing all over the place and will lose control. I've tried calling to get an appointment to bring it in, being told the wait time is 2 weeks.

NHTSA ODI 11509609

Driving on the highway and hit a bump, Jeep started violently shaking/vibrating (Death Wobble), almost lost control with cars on both sides of my Jeep. The vibration after hitting a bump has happen several times the past two months. Jeep dealership states, vehicle needs a new steering damper/stabilizer. The part is on back order, dealerships can only order so many per week due to the demand/problem with Jeeps. It could take 2-3 months to be fixed and vehicle can not be driven. This also happened with my 2018 Jeep Wrangler.

NHTSA ODI 11508760

Vehicles tires and steering wheel begins to shake violently at speeds in the 50+ mph range on the highway. Condition occurs after hitting a small bump on the highway. The condition becomes so violent, I have to slow the vehicle from 60+ mph to about 40 mph to stop the shaking. I have taken it in and they replaced the steering dampener and it did not resolve the issue at all.

NHTSA ODI 11508777

While driving on the highway I drove over a bridge bump and the truck started to wobble uncontrollably forcing me to slow down to 30 miles per hour before it stopped. This happened two times. We brought it to the dealership who replaced the steering damper and it happened again so they adjusted the camber of the alignment and said it should fix the issue. I have an email from the dealership where we purchased the jeep and the sales manager emailed us back indicating that what the dealership did to correct the issue is correct, but that it is not a permanent fix and that they know of the issue and are not sure how to correct it.

NHTSA ODI 11508470

My Jeep steering is extremely loose, and very difficult to keep between the lines on the road. If the wind is blowing, it is nearly impossible. My biggest concern however, is the wobble that occurs when on the expressway. This has now happened to me five times while traveling on the expressway at around 70-75 miles per hour. The Jeep begins to wobble back and forth and you literally loose all control of steering. The only way to get it to stop is to push on the brakes and decelerate, but it is terrifying.

NHTSA ODI 11508500

When you drive the Jeep on the highway, if you hit a bump, crack or pothole, the vehicle violently shakes, through the steering wheel and tires. The entire vehicle begins shaking uncontrollably and pulls me to the right and off the road. Have had into the dealership for 7 times, and they held vehicle for over 30 days, still not resolved. Very dangerous

NHTSA ODI 11508599

The contact owns a 2021 Jeep Wrangler. The contact stated while driving 65 MPH, the steering wheel and the vehicle started shaking abnormally. The contact pulled over on the side of the roadway to check for a tire blowout. The contact found no failure with the vehicle or the tires. The vehicle was taken to the dealer and the mechanic stated that the vehicle had experienced the death wobble, but the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 20,000.

NHTSA ODI 11508431

Driving own I95, heading south in Maryland, hit a bump and vehicle started shaking/wobbling, almost lost control and had to slow down until vehicle stopped wobbling. This happen 6-9 times that day. Also has occurred several times in NJ on the turnpike and 280. Contracted Jeep HQ, told to contact a dealer.

NHTSA ODI 11508197

The jeep has what people refer as “ the death wobble” When hitting a bump at freeway speed the steering wheel and front end shakes violently. The jeep has 13k miles and has not been off road. Jeep has been notified. Does not sound like the have a solid fix. You have to pull off the highway and stop to regain control of the vehicle.

NHTSA ODI 11507867

JEEP WOBBLE When driving at normal highway speeds the jeep starts shaking uncontrollably if there is a bump in the road. It is difficult to steer and to make it quit shaking I have to slow way down or come to a complete stop. This is very dangerous on the interstate during rush hour. Almost got me rear ended. Jeep is currently at the dealer who tried to tell me at first that it is because I don’t rotate my tires - I showed receipts where I do have them rotated and had just had it balanced twice within a couple weeks. Then they tried to say the tires were worn, but I also have proof from tire shop that they are good tires. Finally they ran out of excuses and admitted it was the common jeep wobble and had to order the part that is now on back order because they have had to change so many.

NHTSA ODI 11507475

Death wobble. It's been doing this for a few months now. Does it at any speed. Dealership claims there is nothing wrong. Blames it on uneven worn tires but I just bought these winter tires last winter. They look fine to me and there is no way they are bad already. I have a different set I use in the summer. Jeep just hit 30,000 miles.

NHTSA ODI 11506881

Vehicle steering vibrates uncontrollably at speeds generally over 50 mph. This only subsides if you slow the vehicle down and or bring the vehicle to a stop on the side of the road. This has done this since approximately 5,000 miles. I was told that there was no problem found. After contacting “Jeep Customer Care Service” to get them involved as we will NOT continue to put our young son and ourselves in danger of this faulty vehicle. I have been getting the runaround as to a rental vehicle. I was told by the customer service representative to take it to a dealer for the issue again. I told her that this vehicle is unsafe and the primary driver is my young son and that it was unsafe! The representative Melissa, told me to just don’t drive it on the interstate etc. After telling her that we have purchased 6 new vehicles from their parent company in the last 4 years, this would be the LAST!!! Only then she offered to start a case file for our complaint. We are still getting the runaround.

NHTSA ODI 11506526

While driving on route95 in Christiana Delaware I hit a bump and my car start shaking uncontrollably I had to slow down this has happened on several ocassions. This is called the death wobble

NHTSA ODI 11505786

Death wobble: extreme vibration, uncontrollable shaking from side to side when going high speeds and hitting bumps, but also happening at lower speeds now and not large bumps. It will only stop by coming to a close stop, slower than 10-15mph. It is happening much more frequently, and the Jeep only has 26,000 miles and has never been off-road. I bought this Jeep brand new. Ordered it myself. Dealership supposedly fixed it on 02-03-23, but it continues to do it and is getting worse.

NHTSA ODI 11505529

Jeep develops a severe WOBBLE at speeds above 50MPH. Sometimes at a lower speed if you hit the smallest of bumps. The JEEP shakes BEYOND BELEIF. It shakes so much that you CANNOT see the instruments. In order for it to stop shaking you need to almost stop the car.

NHTSA ODI 11505319

Death wobble

NHTSA ODI 11505440

When driving a faster speeds if I hit a bump my car starts shaking rapidly feeling like my tires are gonna fall off and doesn’t stop until I pull over, took it to the dealer while under warranty and they told me there was nothing they could do about it or find the issue

NHTSA ODI 11505237

When I accelerate over 55 mph, the front end of my jeep shakes violently, so violently I can barely hold onto the steering wheel. When driving in the fast lane on the freeway, going 65-70 mph, it shakes so badly that I almost lose control of the vehicle. I am fearful that one day, I will crash and hurt (or kill) myself, my occupants, and/or other persons in surrounding vehicles. I have reached out to my dealer and they tell me that Jeep has known about this issue, they even call it the "death wobble" - yet they do not have the parts to fix it. My car is still under warranty and I am getting no help from the dealer, they tell me it will be 2-3 months before the part comes in and there are multiple people in line ahead of me so the wait to fix it could be even longer. There are no warning lamps or messages. The symptoms began approximately 6 months ago and continue every day.

NHTSA ODI 11504961

while driving on highway at 70 mph speed limit hit a pothole and vehicle started shaking violently had to slow to under 30 mph for it to stop. Took to dealer they said they would replace steering dampener. Waited 2 months for part to come in took to work following morning hit another pothole at 70 mph and shook so bad it blurred my vision had to slow to under 30 to get it to stop. At that point almost got rear ended by semi he swerved to avoid hitting me.

NHTSA ODI 11505033

I have had my 2021 Jeep Wrangler 4xe for approximately 14 months and have a little over 16,000 miles. My vehicle is now experiencing what is commonly known as the "Jeep Death Wobble". The vehicle will begin to shake violently, especially at higher speeds. It has become nearly impossible to control and is an ongoing issue. My local dealership has been unable and unwilling to fix the problem rapidly.

NHTSA ODI 11503771

“death wobble” - axle begins shaking at a very fast pace, causing the car to shake in an uncontrollable manner. If you are going over 45 and hit the slightest bump It feels as if we have little to no control over the vehicle when this is happening. I have taken it in many times but the part is on back over.

NHTSA ODI 11502392

Jeep has a seriously dangerous issue when you hit a bump on the highway, other online call it a “death wobble”, extremely dangerous, started happened around 21000 miles on ours. Only way to get it to stop shaken is to stop the vehicle. I have several videos of this occurring and would be happy to send them, this app won’t allow videos to be uploaded. I called the dealer to have the issue looked at, no recall has been issued yet according to our dealer.

NHTSA ODI 11502064

The contact owns a 2021 Jeep Wrangler. The contact stated that while his wife was driving 65 MPH, the vehicle started to violently shake after driving over a bump in the roadway. The contact stated that once the vehicle slowed down, the vehicle resumed normal operation. The vehicle was taken to the dealer where the steering dampener was replaced; however, the failure worsened after the repair. The vehicle was taken back to the dealer where it remained. The vehicle was not repaired. The failure mileage was approximately 14,000.

NHTSA ODI 11501587

When driving at high speeds and hit a bump the vehicle's front suspension starts wobbling and keeps it up till you reduce speed. Not able to drive over 60 MPH, worried the wobble may start from hitting a bump.

NHTSA ODI 11500755

I was driving on a highway at between 60 & 65 mph, the wheels crossed an expansion joint in the highway and the steering started vibrating and violently and shaking from side to side. It felt like both wheels were bouncing long after I crossed the joint in the road. I almost lost control of the vehicle. I had to slow down and upon doing so the shaking abated.

NHTSA ODI 11500855