What 891 owners told NHTSA about the 2021 Jeep Wrangler 4-door 4xe

The contact owns a 2021 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle began to vibrate and sway left to right, commonly referred to as a "death wobble". No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering linkage. The vehicle was repaired. The manufacturer was notified of the failure but did not assist. The contact also received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 21,000. VIN tool confirms parts not available.

NHTSA ODI 11574514

My jeep has 42,000 miles on it and the entire steering assembly has to be replaced. This is directly related to poor quality parts including Ball Joints that failed early resulting in excess vibration in the steering system and ultimately complete wearing out of all component. total cost of repair (excluding tires) is in excess of $3,500.

NHTSA ODI 11573747

My son was driving our 2021 Jeep Wrangler in the town of state college and the power steering pump stopped working - the vehicle has less than 25k miles. He was able to to move the car out of traffic and avoid an accident. He is very lucky as if this would have happened on the 300 miles of highway between our home and state college at 65mph this could have ended in tragedy After waiting three weeks for the first available appt at the dealer - the dealer said the power steering pump is defective. no warning lights, no symptoms of a problem.

NHTSA ODI 11573182

While driving our jeep there are many times on the highway that it starts to shake and wobble very bad. To the point where we have to slow down sometimes under 50mph before it stops doing it. It is very dangerous and the dealer keeps telling us when they test drive it it doesn't do it so there's nothing they can do. Stay away from these

NHTSA ODI 11572550

My 2021 Wrangler began experiencing a violent shaking and reduction of steering control in July 2023. The violent shaking would begin if my vehicle hit a bump while traveling at 65 mph or more. To regain control, I would have to brake and reduce speed to under 65mph (which also is extremely dangerous to do on a freeway). Thunder Jeep in Bartow, FL replaced a broken steering component that temporarily fixed the issue. The issue has now returned in late January 2024. I do not feel safe driving this vehicle.

NHTSA ODI 11571824

Steering wheel violently shakes at speeds above 50 mph, essentially if hitting any sort of bump in the road. This is known as the Jeep "death wobble." We received a damper from Jeep that supposedly fixes the problem. That did not fix anything. Steering wheel still violently shakes at speeds above 50 mph. It can shake for short periods of time (5-10 seconds) or indefinitely. We have to completely stop the car, typically on the shoulder of a freeway/highway, in order to get the shaking to stop. My wife and I feel incredibly unsafe while driving this vehicle. The damper took 10 weeks to arrive so we had to just deal with it for that time period. We thought the nightmare would be over after the damper was installed, but that's not the case. We are now left with a very expensive vehicle that we do not feel safe driving.

NHTSA ODI 11571670

Over 60mph, hit a small road imperfection and steering shakes violently with the full loss of steering control until vehicle speed is reduced to below 45mph

NHTSA ODI 11571440

I have been experiencing the "death wobble" front end issues. It prevents me from highway driving. First experience almost caused an accident. Dealer said it requires a new steering damper but have been terrible with information on if and when part was shipped and when I can expect the issue to be resolved.

NHTSA ODI 11571209

was driving on the freeway about 65mph-70mph when suddenly the Jeep started the shake tremendously. Luckily there was no traffic, and I was able to pull over and stop the car immediately. this is a big safety concern as it made it hard to control and traumatizing for the driver. cars should not do that. We are scheduling an appointment to ensure nothing is broken. No warnings were shown when the incident happened.

NHTSA ODI 11571023

1.The vehicle shakes uncontrollably when hitting a bump on the highway at all times. Started with only every now and then. Currently I am unable to drive the vehicle on the highway due to safety concerns. If traveling 50 miles or more, steering wheel shakes and whole car shakes until I slow down. Vehicle is available to inspect and drive to confirm. 2.My safety and that of others is put at risk every time I hit a bump on the highway because I have to step on the brake in order to slow down enough in order to get it to stop. Several times I have had people behind me almost hit me, even when in the slow lane. 3.The vehicle was serviced by the Jeep dealership that I purchased it from I believe 3 times. Each time the problem was not correct even though they claimed they replaced a part. I had an independent mechanic (who we trust: this individual services the police car fleet for the department my husband works for). The repair lasted about a year. The shaking has gotten progressively worse over the last few months and now it always happens when any bump in the road is hit, or over a transition from the road onto an overpass, etc. 4.There are no warnings present.

NHTSA ODI 11570552

1. Driving 70 mph on [XXX], the road was somewhat rough. I experienced severe wobbling (Chrysler calls this a shimmy) from the front end up to the steering wheel. I had to slow to about 35 mph so I could maintain control of the car. Jeep dealership said the car was manufactured with an older steering dampener. A new one is not available. 2. The display screen sometimes takes over many electrical functions. Heat and defrosting were not working during driving in a snow storm. Both of these deficiencies are safety issues and should be on a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11567799

The contact owns a 2021 Jeep Wrangler. The contact stated that while driving approximately 55 MPH on several occasions, the vehicle experienced the death wobble and was violently shaking. The vehicle was steered to the side of the road. The vehicle was taken to the dealer six times and diagnosed with steering dampener failure. The contact was informed that the steering dampener needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure and a case was filed. The failure mileage was 8,800.

NHTSA ODI 11566489

At about 44,000 miles driving over 60-65 , going over a bump, or going around a curve at.a slower speed the jeep would violently shake, where you almost lose control. I took to the shop they replaced tie rod ends, drag link, track bar and that didn’t solve the issue they now replaced the something with steering and it’s better but still shakes a little when changing lanes. It is honestly the scariest thing ever. Something isn’t right and should be looked into, I am Not the only one with this issue and soon as my lease is up I am getting rid of it. Keep in mind I live in MN and have done NO off-roading. Someone is going to crash of these issues do not get fixed

NHTSA ODI 11566391

Experienced death wobble at 50 mph multiple times on an hour drive on paved highway. Jeep is stock, no lift, no big tires. Jeep has 32,000 miles

NHTSA ODI 11566125

My jeep wrangler entire dashboard turned red flashing , lighting up that the coolant was way too high. This has happened twice and both times when contacting Jeep corporate it was the waterpump that went bad and now has been replaced twice. Jeep corporate thinks that it is fine to replace a water pump twice in less than a year and a half . Now I have the death wobble where on the interstate at speeds over 60 miles an hour my steering wheel shakes like crazy making it hard to operate my 2021 wrangler unless I get under 60 miles per hour which is a risk for everyone on the road. When telling corporate about these issues. They have full documentation and they say well it’s covered under warranty. Well warranty doesn’t last forever and I am scared for my safety and others. Look at the reviews on Jeep corporate- none are good and talk continuously on water pump issues and death wobble problems . Please help me

NHTSA ODI 11565888

Severe car shaking when hitting bump at freeway speed. Diagnosed as the “death wobble” continued to happen more frequently and severely

NHTSA ODI 11564733

I purchased this vehicle new and the second day I drove it when I hit an expansion joint on the highway the steering wheel started to shake back and forth and the car shook badly. I took it back to the dealer, they said that there was a recall for the problem(which I found out is not true) they worked on it and it was fine until recently. I noticed the problem again with the same conditions. I have just over 36,000 miles on the vehicle now. I took it to a Jeep dealer near me since I have moved. The service manager called it a Death Wobble, which seems to be correct. They told me there was no recall, but seems to be a familiar problem with the Jeeps. They installed a new steering damper, balanced and rotated the tires, and checked the front end alignment. I seldom drive the Jeep, but last month I was going to take a trip and while driving on the interstate at approx. 72mph I crossed an expansion joint and it started to wobble so bad that I crossed into the passing lane. It didn't stop until I slowed down to around 50mph. I immediately turned around and coming back it happened again when I was only going 65mph and it through me into the passing lane again. Had to slow down to about 45mph and pull off the road. I have only put about 130 miles on it since it was fixed. I'm waiting for an appointment for the dealer to get it in and check it out. I got underneath the Jeep and checked to make sure the new part didn't come loose or was leaking oil and it seems fine. I don't understand that if this is such a common knowledge problem with the Jeeps and has been for years from my understanding, why hasn't anything been done to address it?

NHTSA ODI 11564420

Death wobble. At highway speeds, triggered by varying degrees of uneven spots on the road. Severe steering and control instability. Sometimes the vehicle shaking is extremely violent. Must coast down to a varying speed, sometimes down to 65-45mph for the wobble to cease. Happened multiple times, pre- and post-warranty.

NHTSA ODI 11564065

While driving on the highway I have went over bridges or hit uneven pavement and my vehicle will go into a violent wobble with no control. It is a factory vehicle with no modifications. Happens more frequently in cold weather.

NHTSA ODI 11562983

3 incidents of “death wobble,” first time between 4-5,000 miles and again in October and November of 2023. I’m waiting for another damper as the one they received is leaking. Also, discovered leaking shock absorber. Dangerous and terrifying as you fell like you’ll lose control of your vehicle! I’m going on being out of pocket for car rentals for 5 weeks, although reimbursed it’s still out of pocket initially. I’ve twice been told “it’s fixed!” and it’s happened again! Happens on any slight pavement change and at higher speeds 60-65 mph. The battery recall just came in and complicates my safety and confidence in this vehicle. Unacceptable that it can’t be near other vehicles, charged or stored in my garage!

NHTSA ODI 11562630

The car and steering column start vibrating very aggressively and it is difficult to control the vehicle. It has happened 4-5 times since purchasing the vehicle in September. Sometimes it occurs after hitting a bump or pothole, but not always. Something is very wrong and it seems dangerous.

NHTSA ODI 11562382

Driving down freeway or any road with bumps set my jeep into an uncontrollable bouncing. Today was the worst one so far. Very scary on freeway almost lost control had to drop way down in speed just to get control again. Took jeep into dealer service department right away. Waiting for service to follow-up with me.

NHTSA ODI 11561950

At speeds about 35-45 MPH and again between 55-60 MPH vehicle steering will shake uncontrollably, with tire bounce. Requires sudden slowdowns in order to regain control. Dealership has replaced tie rods and steering stabilizer with no resolution. The shake has been present since purchasing from the dealership and has become progressively worse. Those driving behind report the appearance that "tires are going to come off".

NHTSA ODI 11560660

Death Wobble on a 2021 My Mechanic is trying to fix it, and i was told that this is the first year of power assisted suspension (which he believes is causing the issues) The Death Wobble continues replaced tires and suspension parts and still has death wobble This is a KNOWN issue on Chrysler history, hence the settlement, but it didn't include my vehicle as it is a newer vehicle

NHTSA ODI 11560519

My Jeep started shaking violently and was uncontrollable. I have to carefully decelerate and stop to resolve the issue. This seems to happen @ 45 mph & higher. This happens in traffic which is unsafe for myself & other drivers.

NHTSA ODI 11560524