Home · 2021 Jeep Grand Cherokee Trackhawk · Complaints

What 397 owners told NHTSA about the 2021 Jeep Grand Cherokee Trackhawk

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (397)Crash / fire / injury (32)Electrical system (113)Steering (102)Engine (60)Transmission & drivetrain (55)Lights (41)Fuel system (37)Brakes (30)Suspension (30)Lane Departure (29)Driver assistance (25)

2 of 397 complaints match · Lane Departure · crash/fire/injury only · clear filters

Mar 30, 2026Lane DepartureCrash

My son’s car drifted to the right past the white line and he ended up hitting a hydrant and continued at least 100 ft before stopping. Our dash cam showed a slow smooth drift to the right without any lane assist being activated to pull the car back. All safety features were activated and turned on the day we bought the car for him. It was the main reason we chose this model. He is very lucky to be alive. After the impact, the car just barely missed a business sign, a telephone pole and a tree. The car was declared totaled. Unfortunately, the total amount the insurance is offering is about 4k short of what we still owe. Words cannot express how lucky we are that our son is okay, but we are very angry that the features we bought the car for, failed him.

NHTSA ODI 11727969

Dec 31, 2024AirbagsLane DepartureCrash

Was in an accident another car hit us running approximately 45-50 when we was turning in. And no airbags deployed

NHTSA ODI 11633457

Working with the data? Download all 397 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Jeep Grand Cherokee Trackhawk verdict →