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What 71 owners told NHTSA about the 2021 Jeep Grand Cherokee L

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (71)Crash / fire / injury (4)Electrical system (25)Driver assistance (17)Steering (13)Transmission & drivetrain (12)Engine (8)Seats (6)Brakes (4)Suspension (4)Speed control (3)Airbags (2)

1 of 71 complaints match · Brakes · crash/fire/injury only · clear filters

Jun 12, 2026BrakesDriver assistanceCrash

This is the second time I got into an accident and the (ADAS) made me crash.. I was far enough to brake safely but the system keeps me going forward..it drags me as if there is ice on the ground..if it was off my car would not have been in any of these accidents..this feature is not safe..I feel like my life is in danger when it is on

NHTSA ODI 11743798

Working with the data? Download all 71 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Jeep Grand Cherokee L verdict →