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What 7 owners told NHTSA about the 2021 Audi A5 Sportback

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (7)Electrical system (2)Airbags (1)Driver assistance (1)Seats (1)Transmission & drivetrain (1)

Newest first · 7 complaints

Jan 19, 2026Transmission & drivetrain

What component or system failed or malfunctioned, and is it available for inspection upon request? TRANSMISSION - GEAR SHIFT How was your safety or the safety of others put at risk? THE CAR STOPPED SHIFTING GEARS AND WE WHEN THE CAR INSTRUCTED US TO PULL OVER IMMEDIATELY IT WASN'T A SAFE PLACE TO STOP THE CAR. Has the problem been reproduced or confirmed by a dealer or independent service center? SO FAR AUDI NOR THE DEALERSHIP HAVE BEEN ABLE TO RECTIFY THE PROBLEM. ONLY THAT THEY SEE PIECES OF METAL IN THE TRANSMISSION LINE. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? THE DEALERSHIP AND MANUFACTURER HAVE INSPECTED THE VEHICLE. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? THE TRANSMISSION MALFUNCTION WARNING CAME ON TWICE AND TAKE YOUR CAR TO THE NEAREST REPAIR FACILITY WARNING CAME ON ONCE.

NHTSA ODI 11711887

Dec 28, 2025AirbagsSeats

The passenger side air bag indicator constantly turns off and on in my Audi no matter if there is or is not a passenger in the seat. I took my vehicle to an authorized Audi service center to have the issue checked and they determined the issue to be a failed pods mat based on the error code returned. Upon researching, I’ve discovered that this issue was a safety recall issue with Audi A5 Sportback vehicles in 2020. My vehicle was manufactured during the time of this particular recall and the issue appears to be indicative of this recall. The recall was safety recall code: 74E3.

NHTSA ODI 11707412

Nov 19, 2025

I was driving down the interstate when my Warning Transmission Failure light came on. Then another message said you can drive with limited use if vehicle. Seconds later the Warning Transmission Failure light came on again and said drive to your nearest repair shop. Moments later the Warning came on and said safely stop your vehicle. I pulled over on the side of the road and pit my car in park. After doing so the Warning Transmission Failure stayed on and the car no longer would shift into any gears. The car never overheated or stopped running. I had to get the car towed. My car has been in the shop for 3.5 weeks and no one can tell me what's wrong with it.

NHTSA ODI 11700320

Jun 17, 2025Electrical system

The contact owns a 2021 Audi A5. The contact stated while the driving 35 MPH, the instrument panel was blinking on and off several times and then went dark. A local dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the instrument panel needed to be replaced. The vehicle was not repaired; however, the dealer was waiting for the parts to repair the vehicle. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 56,795.

NHTSA ODI 11667401

Feb 10, 2024Driver assistance

There was no damage caused. The audi pre sense technology (automatic braking) has come close to causing several accidents by braking extremely hard when there has been no reason to brake.

NHTSA ODI 11571158

Jun 11, 2023

My vehicle was repaired pursuant to rearview/backup camera recall (22V742000). Unfortunately, the issue has again arisen and the backup camera alternates between a white screen, a black screen and a frozen screen.

NHTSA ODI 11526418

Nov 9, 2021Electrical system

The contact owns a 2021 Audi Q5. The contact stated that while driving at 5 MPH, after shifting from reverse to drive the vehicle lost all power. The contact stated that various warning lights were illuminated during the failure. The vehicle was unable to restart. The vehicle was towed to the dealer where the failure was diagnosed as the gateway under the rear seat was wet. The gateway and battery needed replacement. The vehicle was repaired. The manufacturer was notified of the failure by the dealer. The contact stated that the water damage was caused by the vehicle however, the contact stated that she did not cause the failure. The approximate failure mileage was 3,500.

NHTSA ODI 11439892

Working with the data? Download all 7 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Audi A5 Sportback verdict →