Home · 2020 Volvo XC60 T8 Plug-in Hybrid · Complaints

What 20 owners told NHTSA about the 2020 Volvo XC60 T8 Plug-in Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (20)Crash / fire / injury (2)Electrical system (7)Brakes (4)Engine (2)Visibility & wipers (2)Wheels (2)Airbags (1)Body & structure (1)Driver assistance (1)Lane Departure (1)Tires (1)

1 of 20 complaints match · Lane Departure · clear filters

Nov 9, 2022Electrical systemLane Departure

Initially the center tablet would blackout while I’m backing out of my driveway, I put in reverse. Camera works. I back out and camera completely turns off. Not an issue with dirty camera as it comes in and off. Several times while I’m driving the entire instrument panel blacks out! It’s happened 5x in the last two months and I don’t drive much. I have taken to the dealer and told Volvo by emails and chat features and no one seems concerned. They could not see it happen while they drove it so they are not worried. I don’t feel safe in this car. Safety was the only reason I chose Volvo. Also the radio makes weird sounds, repaired twice lane assist is not working properly and they are not fixing it, braking system wasn’t working but they thankfully did a recall and fixed that. This car does not hold steady while driving despite the lane assist and all the fancy features I expected was working when purchased.

NHTSA ODI 11492842

Working with the data? Download all 20 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Volvo XC60 T8 Plug-in Hybrid verdict →