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What 20 owners told NHTSA about the 2020 Volvo XC60 T8 Plug-in Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (20)Crash / fire / injury (2)Electrical system (7)Brakes (4)Engine (2)Visibility & wipers (2)Wheels (2)Airbags (1)Body & structure (1)Driver assistance (1)Lane Departure (1)Tires (1)

1 of 20 complaints match · Airbags · clear filters

Nov 28, 2022Airbags

The contact owns a 2020 Volvo XC60. The contact stated that while driving approximately 35 MPH, an SRS service air bag message was displayed. The vehicle was not taken to an independent mechanic or dealer for diagnosis or repairs. The contact stated that the failure reoccurred and was awaiting an appointment with the dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11495081

Working with the data? Download all 20 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Volvo XC60 T8 Plug-in Hybrid verdict →