Home · 2020 Volvo V60cc · Complaints

What 4 owners told NHTSA about the 2020 Volvo V60cc

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (4)Visibility & wipers (2)Body & structure (1)Brakes (1)Electrical system (1)Transmission & drivetrain (1)

Newest first · 4 complaints

Jul 18, 2025Body & structure

Occurring 7/10/2025 WATER LEAK CONCERN:: mildew smell coming from the vehicle, trunk is wet and smelling mildew. have gaps on the rear sunroof glass seal. recommend replacing rear sunroof glass seal, replaced all the drain hoses, remove all the carpets and dry them—water incursion may have affected electrical systems responsible for safety and driving. In Volvo's Service and Parts Business Technical Journal Title: Panoramic sunroof, sealing strip has a gap Ref No: TJ 35503.3.0 the description states: "If the customer complain about that the sealing strip in rear end of panoramic sunroof is too short, or if the short sealing strips cause water leaks into the care, please follow advice under Service. Replace the sealing strips and glue it in each end in according to the method in VIDA." Volvo has been aware of the poor panoramic sunroof design which can result in water incursion into the cabin of the vehicle. At no point has Volvo informed the customer or direct service departments to be proactive in addressing the sealing gaps. There is no mention of any maintenance or concerns in the car manual.

NHTSA ODI 11674520

Nov 16, 2024Transmission & drivetrain

Front left axle shaft failed at 18,000 miles, producing noticeable noise and vibration when accelerating and turning to the right. The car has never been in an accident, nor has there ever been an incident (e.g., striking a curb) or other abuse that could have caused this failure. Fortunately I brought it into my local Volvo repair shop before further damage to the transmission and other connected parts. Test drive by the repair shop confirmed the vibration at various speeds and maneuvers. Cost to replace the axle was $1,056.75. I contacted the nearby dealer after diagnosis and before the repair. They said there was nothing they could do as the vehicle is out of warranty. I am in contact with Volvo corporate headquarters, who is saying the same thing. This is a defective product, not warranty, claim. It seems likely that this defect is not isolated to my vehicle.

NHTSA ODI 11625667

Apr 17, 2024Visibility & wipers

Driver’s side side view mirror moves to a different location each time car is entered/started. Saving pre-set location of mirror does not hold. Even after a repositioning and saving, or repositioning without saving, the mirror on left side is horizontally in a different spot. This is a safety issue as one usually expects mirrors to be where they were left previously using the mirror controls. Car has been into dealer multiple times for a fix which included both software and hardware attempts. Appears to be known problem based on on-line review. Mirror should stay in a fixed position unless driver wants to relocate. If not risk of visibility issue is large.

NHTSA ODI 11583670

Aug 2, 2021Electrical systemBrakesVisibility & wipers

Case Number in Volvo System 210611-000605 For malfunctioning of mirror and obstruction of vision of oncoming vehicles on the driver side of the vehicle. Mirror reset itself in a different position randomly and unaware that this has happened the driver is not prepared to react to the no vision to the side of the vehicle that may be occur when merging or turn in the direction of on highway ramp or merging at a yield sign or village roundabout. The vehicle has been return for resolution four times without a proper fix or countermeasure to the issue.

NHTSA ODI 11427414

Working with the data? Download all 4 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Volvo V60cc verdict →