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What 8 owners told NHTSA about the 2020 Volvo S60 T5

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (8)Crash / fire / injury (1)Brakes (3)Driver assistance (2)Electrical system (2)Steering (2)Suspension (2)Speed control (1)Tires (1)Transmission & drivetrain (1)Visibility & wipers (1)Wheels (1)

1 of 8 complaints match · Speed control · clear filters

Jan 2, 2025Speed controlDriver assistanceCrash

The contact owns a 2020 Volvo S60. The contact stated that while at a stop light, the vehicle erroneously drove forward and crashed into a second vehicle. The contact indicate that during the crash the collision avoidance feature did not activate. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were notified of the incident. The failure mileage was 16,000.

NHTSA ODI 11633726

Working with the data? Download all 8 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Volvo S60 T5 verdict →