What 627 owners told NHTSA about the 2020 Toyota RAV4 Hv

We replaced the original battery on May 27, 2024. A few weeks later, on June 15, 2024, an "Engine Maintenance Required" message appeared on the display screen. A local mechanic diagnosed the code and stated that the oil level was low so we added one quarter of motor oil. We also called the dealership, which stated that this code generally indicates a coolant bypass valve malfunction. We topped off the coolant fluid but the "Engine Maintenance Required" message still appeared (we were not able to clear it). A few days later, we took the vehicle to another mechanic, who informed us that the coolant bypass valve was broken and needed to be replaced. Given the 95-degree temperatures, we felt that we had no choice but to replace the broken valve because we did not want the engine to overheat. So we paid $570.28 for the mechanic to replace the coolant bypass hose and valve. The mechanic stated that this issue should not occur in any vehicle with only 38,000 miles, which means the valve was likely defective to begin with. It is suspicious that this issue occurred about two weeks after we replaced the battery and about 2,000 miles after we surpassed the factory warranty. Please investigate!

NHTSA ODI 11602659

I received a notice in the mail from Toyota with Toyota Recall # 23TA15 or NHTSA Recall # 23V-865. The notice clearly states that they will notify consumers when the remedy is available. However, it also states that if your vehicle's supplemental restraint (SRS) warning light is illuminated, then your vehicle may be experiencing symptoms related to this safety call. Earlier this morning, 7/16/24, my car did show the SRS warning and told me to contact my dealership. I have tried discussing this issue with my local Toyota dealership located in North Austin TX. They have stated that the car is in fact not safe to keep driving, and the parts to fix the vehicle may take as long as 3 months to 6 months to come in. They are refusing to put me in a rental car until the vehicle can be fixed unless I agree to pay out of pocket up to $12 per day over the course of 3-6 months. I am already paying $450.00 a month for a vehicle that is unsafe to drive, but am being forced to pay additional out of pocket expenses that I am unable to afford in order to keep myself and my family safe. This is unreasonable considering that the recall is not the consumers fault. I hope photos of the SRS warning displaying on my car and proof of the Toyota dealership informing me that the vehicle is not safe to continue driving until the car is fixed.

NHTSA ODI 11602684

The contact owns a 2020 Toyota Rav4. The contact stated that the driver's side and passenger's side rear doors were retaining water. The water was sloshy inside the doors while driving. The contact had to drain the water from both doors. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,500.

NHTSA ODI 11602375

my 2020 RAV4 (48,000 miles), when I start the engine and turn on the A/C, the warning light comes on:Engine maintenance required.

NHTSA ODI 11601879

Engine maintenance required message. Need to replace coolang bypass valve known to be common issue with rav4 2019 up models

NHTSA ODI 11602017

Bypass coolant valve needed to be replaced after engine maintenance required warning came on

NHTSA ODI 11601833

Coolant bypass valve needs to be replaced. Car under 60k miles and should be covered on the powertrain warranty but is being required to be repaired out of pocket otherwise will ruin engine

NHTSA ODI 11601326

Coolant bypass valve replacement has been happening to many new Toyotas and needs to be recalled

NHTSA ODI 11601330

Coolant bypass failed at 55,000 miles. This car has barely been used. This car is almost in mint condition and the coolant bypass has failed resulting the car not being able to be driven at all until fixed. The dealer is charging over $600 to repair. This is an ongoing issue with hundreds of Toyota RAV4 owners.

NHTSA ODI 11600961

The contact owns a 2020 Toyota Rav4. The contact stated that on several occasions while driving at various speeds, the "Engine Maintenance Required" message was displayed. The vehicle was taken to a dealer where it was diagnosed and determined that the coolant bypass control value needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,000.

NHTSA ODI 11600587

I currently own a 2020 Toyota Rav 4. About two weeks ago I got a notification on my car saying "Engine Maintenance Required" i had taken my car to Toyota wondering what the problem was. They informed me it it the coolant bypass valve without hesitation. This is going to cost me more money than I want to spend. To make the situation better the parts needed are on back order for almost two weeks. The fact this is a common problem right now and there is no Recall is unacceptable. You are causing thousands of customers to spend an unnecessary amount of money and wait weeks just to get the correct parts to fix the situation. There is currently a lawsuit against Toyota because of this issue. There needs to be a recall immediately.

NHTSA ODI 11600071

Engine Maintenance Required indicator turned on at around 42K miles. My oil change was not due until 45K miles. I had my oil changed at around 43K miles and the indicator still remained on. Issue was the coolant bypass valve need to be replaced. Many other Rav4 owners have had the same issue. The faulty coolant bypass valve if failed while driving could of caused my car to overheat and possibly catch on fire depending on how sever the overheating is while I'm driving.

NHTSA ODI 11596473

Engine maintenance required warning on dash that prevents me from seeing any dashboard information. It is not possible to turn off the warning. Dealership say it is due to faulty coolant bypass valve. There is a class action lawsuit regarding this part failing.

NHTSA ODI 11596153

A message light is shown stating "Engine Maintenance Required. Visit your dealer." Upon inspection from the dealer, it is a problem with the coolant bypass valve. The service men expressed concern for the heat regulation of the engine and things related to the coolant. This seems to be an extremely common problem with other Toyota RAV4s after looking it up online. Given the extent of the issue, this seems warranted to issue a recall for this part.

NHTSA ODI 11595659

Coolant Flow Valve failure at 89,000 miles. It was replaced at Toyota dealership so the faulty valve is not available. My safety was compromised by an impossible to delete dashboard message which obscured the speedometer. The only way to delete the message was to have Toyota dealership fix part and clear code. Other safety concerns would be further engine damage if this part, which is known to be extremely prone to failure, is not repaired. This Coolant Flow Valve failure was indeed confirmed by the Toyota Dealership who also stated it is a very common issue with these 2020 RAV4 models. After completion of the repair the Toyota Dealership did complete a passing inspection of my RAV4 vehicle. The aforementioned warning on the dash appeared around 89,000 miles, no prior problems or symptoms noted.

NHTSA ODI 11595723

my car has barely 40,000 miles on it when I received an "engine maintenance required" sign. When I went to the dealership, they said its the coolant bypass. I went on reddit and many 2020 rav4 Toyotas are having the same issue. This should be recalled as the repair is too expensive - above $800.

NHTSA ODI 11595780

The contact owns a 2020 Toyota Rav4. The contact stated while driving 60-65 MPH, the vehicle started shuddering and the engine was overheating. The message "See Dealer for Maintenance" was displayed. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that an unknown cooling system valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 35,000.

NHTSA ODI 11595078

I got the "Engine maintenance required. Visit your dealer" warning. (conveniently after my scheduled oil change 1 week later) My vehicle is a 2020 Rav4. I purchased it 2022. It has UNDER 30k miles. I have researched this warning and found it to be very common. And the price to fix it upwards of $900 ??!! I was even quoted this when I called my dealer. I have found threads going back 1 to 2 years stating this repair. No warranty, no recall. as I said I have UNDER 30k miles too.

NHTSA ODI 11593368

Engine coolant valve failed. Known Toyota issue for this model and no recall has been issued.

NHTSA ODI 11593515

Trunk lift gate unable to close or open properly due to faulty lift gate shock and strut supports as diagnosed by dealership in January 2024. As of then there is was no ETA on parts to complete repair and was blamed on Toyota not supplying enough parts beyond new vehicles and warranties vehicles. Only resolution was to not use the trunk, or as little as possible and told that I was added to a 700+ person waiting list.

NHTSA ODI 11593290

on 5/28/24 the vehicle air bag lights and front passenger seat light was flashing and an alarm continuously went off with a message to visit a dealer for service. On 5/29/24 the vehicle was brought in for inspection to a Toyota dealer. I was told an electrical wiring needed to be replaced. Dealership did that but it did not correct the issue. Codes were not resetting. They are now saying it is a wiring/electrical issue under passenger seat and saying they have been communicating with Toyota. We do not have a Toyota extended warranty but vehicle has 32K miles and are told by dealership Toyota should be covering. I am submitting this to have this on record as we have warning lights, messages, etc. occurring which is a safety issue under NHTSA. Dealership keeps increasing charges for parts and labor and states our 3rd party warranty may or may not cover charges. They are trying to determine the issue and if Toyota will cover and resolve.

NHTSA ODI 11592133

Coolant Bypass Hose had to be replaced on a vehicle that only had 80,000 miles and only 4 years old. “Engine maintenance required” displayed. Took to dealer and code popped up with an issue with the coolant bypass hose. Nothing occurred to trigger replacement…it was a faulty part to begin with.

NHTSA ODI 11591716

Vehicle popped up Engine Maintenance Required. Not an oil change reminder as I’d just had that done a week ago. RAV4 XLE is at 60,820 and this is a common issue from the looks of it. Dealer wants $800 to fix but no physical codes came up

NHTSA ODI 11591539

My 2020 Rav4 Limited AWD alerted me that the engine needed maintenance, and, so I parted it until Tuesday, After talking to the service professional at Passport Toyota, they told me about everything else but did not see that the light was on. They did my regular 55,000 miles maintenance on my car. So before driving away, I noticed that the alert was still blinking on my car. Their findings is that the coolant bypass valve/hose etc., has gone bad and is remaining in the open position. Apparently, this part isn't covered by warranty. After reading, there are a lot of years such as 2019, 2018 to name a few having had the same problem. And to fix the problem it is $857.22. Since this problem is occurring in a lot of Rav4's, and I noticed Camry's as well, should they look into why this is happening in a lot of models of their cars, SUV's etc.

NHTSA ODI 11591322

For about a year now the back hatch has not opened or closed properly. It sometimes stops just after the latch releases and will not go up. Sometimes it will not come down when you use the switch or it only comes down a few inches and stops. Recently the rear hatch is not aligned with the door opening and does not shut properly. When the rear hatch is closed, you can see that it is not seated in the opening. One side is still open. You can hear road noise from the rear hatch. I worry that exhaust fumes are getting in the rear hatch.

NHTSA ODI 11590914