What 627 owners told NHTSA about the 2020 Toyota RAV4 Hv

Air coolant bypass valve malfunction. Engine maintenance error message pops up, does not cool properly. Leaking ac fluid. Confirmed by dealership. Costs around 800 to 900 dollars to repair. Parts must be ordered ahead of time. No warning, just message showed up and will not go away. Doesn't let me see the speed I am going on the display since error message keeps popping up every minute.

NHTSA ODI 11612449

The start and stop system malfunction error message came on and warning sound . Its the second time it happened

NHTSA ODI 11610261

While under warranty, my vehicle's “engine maintenance required” alert came on. I called Toyota immediately and the customer service representative (not a mechanic) said it’s a common issue - coolant bypass valve. This is without me bringing the vehicle in for diagnostics. Shortly after the alert disappeared. Took it to the dealer and they said they didn't have any issues when they ran diagnostics. A few days later it came on again. I went to the nearest mechanic and they said that it should be recalled because there was no alert by the time I got there. I reached out to the dealership again and when they checked the vehicle they said the car alert needed to be reset. It’s been almost a year now and it’s back on and the dealership now wants $800+ to change the coolant bypass. The vehicle drives as it should with no issues other than the alert. I’ve read multiple forums where this is a common issue.

NHTSA ODI 11608163

I have had a Service Engine message on my dash that would return within seconds of my hitting the button to signal I received the message. When I took the vehicle to the dealership I was told it was a leaking coolant bypass valve and would need to be replaced. I was told the cost would be $215 plus three hours of labor. The final cost was $240 for the parts and $709 for the labor. The vehicle only has 31,209 miles on it. As I have researched the part, I have found numerous people have had the same issue within a similar range of mileage.

NHTSA ODI 11607952

I demand that the airbags in my car be fixed immediately. It has been a year since I paid for them and they are still not working. This is a serious safety issue, and I cannot afford to wait any longer.

NHTSA ODI 11608103

The problem starts with a service notice for the engine. when they check it at the dealer they say it is the coolant bypass valve and they charge 1000 dollars to fix the problem. a new car is not supposed to have these types of problems. they are making a lot of money by changing this part because there are many cars of the same year and with few miles that come to the Toyota dealer for the same problem.

NHTSA ODI 11608132

Engine Coolant Bypass Valve Failed expecting close to $1000 for repair. This is not a normal failing part. 2019-2023 rav4 and corollas have this faulty valve that fails prematurely. It is well documented throughout the internet and forums of people having the same issue. 3 dealerships I have spoken with list this as a well known issue that is common with the car. It throws engine maintenance required sign non stop.

NHTSA ODI 11607382

The contact's son owns a 2020 Toyota RAV4. The contact stated that when it rained, rainwater entered the vehicle onto the passenger’s side front door panel. The contact stated that the sound of the water slushing around in the front passenger's door panel was very distracting. The vehicle was taken to the dealer where it was diagnosed with a failed door trim. The contact was informed that the front passenger’s side door trim needed to be cut and drained. The contact stated that there was more than a gallon of water released from the front passenger's side door panel drain. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,000. The VIN was not available.

NHTSA ODI 11607124

I searched online after the Toyota dealership told me that my coolant flow control valve is failing. I became aware that it is a common issue for my 2020 Toyota Rav4. The warranty does not cover it even though it should be part of the powertrain warranty.

NHTSA ODI 11605946

I bought the 2020 Rav4 XLE back in 2019 and had driven for four and half years now. I went to the dealership to get my routine oil change just this Monday July 29th 2024. As usual, the dealership did multi-inspection on my Rav4 and didn't find any problem that requires immediate attention. Two days later, a warning message popped up on the MID screen right after I started the car and read "Engine Maintenance Required". After searching online, calling both local mechanic and Toyota dealership, it happens to be a well-known issue for many 2019-2023 Toyota models including Rav4, Camry, Corolla that the faulty coolant bypass valve has to be replaced. I'm not a car person and I don't know much about cars but I have had the radiator broken while I was driving on my old car due to coolant related issue and almost got me into an accident so I know I shouldn't overlook any issues related to coolant. That being said, Toyota dealership knew about the issue, my local mechanic heard about the issue, an overwhelming number of users had reported the issue on online forums, and with no surprise, a class action lawsuit was filed regarding this issue on June 2024. For a solid car brand that advertises reliability and accountability for its vehicles, not informing or recalling for affected customers is extremely disappointing and unacceptable. After all, I had to pay $785 out of pocket for a repair that should never be done in less 5 years/45000 miles.

NHTSA ODI 11605667

52,000 miles, and was just informed the coolant bypass valve has failed. This is apparently an issue with ALL 2019~2022 Toyota Rav4 vehicles. It was a known issue to Toyota, using substandard parts. It results in an error message that cant be turned off, masking all other messages, and can only be fixed by a dealer for over $1,000 in costs.

NHTSA ODI 11605096

A code for the coolant bypass valve appeared through an independent service center. Warning message shows "Engine Maintenance Required", when air conditioning is turned on and does not go away. Warning message does not show when air conditioning is turned off. I had a independent service center check any damages to the coolant bypass valve, show that the part was faulty. Through various testimonials Toyota Rav4 owners, they also had the same issue. Warning message started at approximately 55,000 miles and has not gone away even after service. Quote for repair goes above $700, although part has been claimed to be faulty and not disclosed.

NHTSA ODI 11605099

The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11605269

While I was driving the power steering light came on and lost power. A message came on the vehicle history alert. After driving slowly for 2 miles it when away and got power back on the steering

NHTSA ODI 11604847

The contact owns a 2020 Toyota Rav4. The contact stated while operating the vehicle, the message "Engine Maintenance Required - See Dealer" was display on the instrument panel. No warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. In addition, the contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,000. VIN tool confirms parts not available.

NHTSA ODI 11604791

My engine maintenance screen kept coming up. Bought it to the dealership & was told that my coolant bypass value needed to be replaced. Not covered by warranty & $700 to replace. This is a known issue with Toyota rav4.

NHTSA ODI 11604487

A warning message saying "Warning Notification A warning light was turned on. Would you like to call an operator?". Diagnostic performed by Yark Toyota confirmed coolant bypass valve malfunction which can cause overheating. Warning comes on when I turn on the A/C. I now have no air conditioning in the hottest summer I can remember. Repair costs just under $1,000 total.

NHTSA ODI 11604177

Recurring engine maintenance required alert due to a Heater coolant bypass valve fail issue at 58,100.

NHTSA ODI 11604129

I got a message popup saying "Engine Maintenance Required" which is different from the oil change reminder. I cleared it thinking it was about an oil change (that isn't due yet), and it came right back. I took it to a mechanic who ran diagnostics and wasn't able to find the issue. After a few internet searches, I found that the coolant bypass valve is a known issue on certain years of this vehicle. I followed the suggested steps for resetting it (to turn on the vehicle with the heater on, then lower the AC temp without hitting the lowest temperature setting). It's currently working as a fix, but I'm concerned about any long-term situations that could arise.

NHTSA ODI 11603730

Engine coolant valve Malfunction

NHTSA ODI 11603868

I had a message on my dash for "engine maintenance required" but my check engine light was not on. Coolant bypass Valve failed, it is definitely a known issue and the dealership knew the likely issue before the car was seen by any technician.

NHTSA ODI 11603550

Premature Coolant bypass hose failure at 120k Very common according to online forums $1000 cost of repair

NHTSA ODI 11603227

PARASITIC BATTERY DRAIN DEFECT complaint: prior to 07/16/2024, I received a "low voltage" error on my Toyota RAV4 screen a few times. On 07/16/2024, I took it to the dealership. My battery tested "good" and the Toyota dealership charged me 39.95 to tell me that everything was working well on my vehicle. The very next day (24 hours later), 07/17/2024, my vehicle would not start and had to be towed to the dealership. The tow truck driver told me the battery was "dead" (based on his measurement) and leaking acid (based on a smell). Toyota charged me 272.52 to replace the battery on 07/18, that was supposedly "good" two days prior. This is a known issue to Toyota, part of a class action lawsuit referred to as "Parasitic Battery Drain Defect." This is dangerous since I was stranded with a car that would not start in a summer day of high heat, but could have been much worse in other circumstances. The tow truck driver told me that the battery acid could be dangerous. Toyota should be providing a fix and a recall, but they had no solution for me other than a new battery which is a "quick fix" (but not a real solution) as described in the Class Action lawsuit documents.

NHTSA ODI 11603247

Driving at highway speeds with no other vehicles around, sunroof closed but shade open, sunroof exploded. Edges of sunroof that didn't fall in were pushed up as if an over pressure condition had occurred. There was no evidence of anything striking the glass found upon inspection. Quick internet search confirms others with this same make/model have experienced the same issue.

NHTSA ODI 11602886

Coolant bypass value failure. 2020 with 32751 miles. There are many of this failures reported on-line. Example: [XXX] At the dealer, the service manager relayed that a mechanic stated they've replaced several of these and it should be a recall. Cost was $520 and not covered by warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11603053