Home · 2020 Toyota RAV4 Hv · Complaints

What 627 owners told NHTSA about the 2020 Toyota RAV4 Hv

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (627)Crash / fire / injury (23)Engine (179)Electrical system (119)Fuel system (89)Body & structure (59)Airbags (55)Transmission & drivetrain (36)Steering (27)Brakes (19)Visibility & wipers (17)Engine & cooling (15)

Newest first · 627 complaints · page 10 of 26

Apr 23, 2024

Coolant bypass valve

NHTSA ODI 11584806

Apr 22, 2024Visibility & wipers

The contact owns a 2020 Toyota Rav4 The contact stated that while driving at approximately 50 MPH, the front windshield was struck by a small object and the contact noticed a huge crack displayed on the windshield. The contact stated that if a small object could cause a crack to the windshield, the contact was concerned about what might happen if the vehicle was involved in an accident. The contact stated that one of the children could be severely injured if ejected from the vehicle or an object could enter the vehicle through the windshield and strike the contact. The vehicle was taken to an independent mechanic where it was diagnosed as a severely damaged windshield. The windshield was replaced. The vehicle was repaired but the failure recurred after a small objective struck the windshield and caused damages to the front windshield. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was not provided.

NHTSA ODI 11584409

Apr 22, 2024Engine

Coolant bypass valve error

NHTSA ODI 11584419

Apr 18, 2024Engine

Coolant bypass valve

NHTSA ODI 11583800

Apr 17, 2024Engine

1. The coolant bypass valve failed. I had to pay about $950 to get it fixed because it is a safety issue and was not covered under any warranties. 2. Yes they were. The coolant bypass valve is responsible for maintaining optimal engine temperature. With this part broken it, the engine can overheat as the coolant will not circulate through the radiator. 3. Yes. The toyota dealership informed us they see an unreal amount of people with faulty coolant bypass valves. It is an issue with the part. 4. It was inspected by the Toyota dealership in Round Rock. 5. No there was nothing to indicate an issue. I only discovered the problem because I got a "engine maintenance required" warning on my dash.

NHTSA ODI 11583579

Apr 17, 2024Engine

Coolant bypass sensor is faulty

NHTSA ODI 11583719

Apr 15, 2024Engine

Bypass coolant valve failure

NHTSA ODI 11582954

Apr 15, 2024Brakes

The ABS and brake booster systems failed, and my traction control was not working as intended. Every light related to the braking system came on all at once and the ability to break became slowed, could not stop if needed to at anything other than a slow decline in speed (wouldn’t be able to go to a full stop without ample planning or control - being cut off, too close to a red light or car needing to turn, or on the highway would’ve ended in an accident). Thankfully was on surface streets both times. Problem was recurrent. Toyota dealership confirmed issue and noted loss of braking power but noted the code was intermittent and failure not definitive, hard to reproduce. Attempted to repair issue, which temporarily worked but re-occurred 1 month later. End result - needed to replace battery, stroke position sensor, brake booster with master cylinder/ABS actuator, which was almost $4,000 in repairs, with no promise it would fix the issue. No warning lamps, signs, or notable symptoms before braking failure. Battery died twice before brakes situation, but attributed to a faulty update system sending data continuously.

NHTSA ODI 11583044

Apr 9, 2024Engine

Engine maintenance required see dealer

NHTSA ODI 11582036

Apr 4, 2024Transmission & drivetrain

My car is 55000 Miles and coolant by pass valf is broken. it is common issue for this engine . Toyota shoul fix this issue as recall.

NHTSA ODI 11581112

Apr 2, 2024Transmission & drivetrain

“Engine maintenance required visit your dealer” appeared on screen. After searching for similar issues. The coolant bypass valve has malfunctioned or failed. The fact that hundreds if not thousands of others have had this issue and it has not yet been recalled coupled with the fact that this isn’t covered under powertrain warranty is just crazy. Considering when reporting this issue I had to select powertrain that showed coolant / hoses under the menu baffles me even kore that it wouldn’t even be considered covered under warranty. There needs to be a recall. $700+ to replace a sub $100 hose and sensor that has nothing to do with normal wear and tear.

NHTSA ODI 11580710

Mar 26, 2024Engine & cooling

The contact owns a 2020 Toyota Rav4. The contact stated that while driving 70 MPH with the cruise control activated, the vehicle briefly lost motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the coolant temperature sensor, requiring that the coolant temperature sensor to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 40,000.

NHTSA ODI 11579480

Mar 26, 2024Body & structure

lift gate doesn’t open and close properly

NHTSA ODI 11579590

Mar 25, 2024Electrical systemEngineFuel system

A week prior to this incident, the 2020 RAV4 was taken to Toyota for its maintenance check where everything was checked, replaced and changed. However, the last two days an incessant message keeps popping up on the dash stating “engine maintenance required… Visit your dealer” taking up the entirety of the middle screen inhibiting my ability from seeing my speed, mileage, distance to empty , time, lane assist and other car information that I normally rely on. I have pressed the “arrow back” or “back” button numerous times but three seconds later the message pops again inhibiting me from being able to use necessary car controls to stay safe. The engine on the 2020 RAV4 needs to be recalled as my car only has 55,000 miles on it. I have talked to numerous professionals within the motor industry in which they state these engines have lower stability and life expectancy than PREVIOUS engines used in older RAV4 models. Not only the engine, but the messaging system within the RAV4 needs to be fixed immediately as the communication of maintenance WHILE driving is a hazard. If I cannot look at texts to even just simply read it, why is there is message bright and in the middle of my dashboard popping every 3 seconds with a bright red triangle stating that I need “engine maintenance required,visit a dealer”. This is a safety issue and one in which almost nearly cost me my life.

NHTSA ODI 11579309

Mar 25, 2024

Engine maintenance required, visit your dealer. There are a lot of Toyota owners with this issue and they said it is the coolant bypass valve. Toyota needs to fix/recall this issue. They want to charge us 700 dlls but it should be free.

NHTSA ODI 11579370

Mar 23, 2024Steering

Electronic power steering failure. Upon starting the car, the steering wheel has no power steering. The steering wheel can still be turned but requires a lot of force. There were no warning lights or messages on the dashboard or infotainment system before or after the issue. Toyota has issued recalls for this issue but informed me that my car is not covered under the recall, despite having the exact same issue on the exact same model described in the recall. (NTSHA ID: 20V373000, Toyota ID: 20TB11 / 20TA11) This is dangerous as it could have failed while driving, leading to an accident.

NHTSA ODI 11579053

Mar 20, 2024Engine

I kept getting an engine maintenance message. The coolant bypass assembly failed.

NHTSA ODI 11578493

Mar 18, 2024Engine

Code P268115... Every time you start the vehicle a message will display a "Engine Maintenance Required" and it will never go away, I was driving off road and the message would get in the way of seeing how my AWD is performing.

NHTSA ODI 11577922

Mar 18, 2024

I have 48,000 miles on my 2020 Toyota RAV4 XLE Premium, received an Engine warning system light on vehicle, I took the vehicle to my local Toyota dealer in Gastonia, NC, to be told it was a faulty coolant bypass valve. I have noticed online that this has been a reoccurring problem with 2019-2020 RAV4. They quoted me a price of $619.00 to fix. With my car being newer and only having 48,000 miles, I feel this is a fault of Toyota, not mine. Faulty equipment failure on their part.

NHTSA ODI 11578025

Mar 16, 2024Engine

I having the engine maintenance like tons of other people and it seems is a 800$ fix..... to many people having the same issue and it seems is the return valve hose for everyone

NHTSA ODI 11577763

Mar 14, 2024Electrical system

This is a known issue. Coolant Bypass Valve Issue Error on value says "Engine Maintenance Required, Visit Your Dealer." We have been waiting on the recall at 27,000 miles (brand new purchased). We are at 50,000 miles now and still no resolution and the error stays.

NHTSA ODI 11577294

Mar 14, 2024Engine

Check engine warning came on, dealer immediately knew it was coolant bypass valve since this is a very common incident with Rav4s recently. My valve was defective and leaking coolant so I had to get it replaced.

NHTSA ODI 11577366

Mar 13, 2024Engine

The engine coolant bypass valve has shorted and needs to be replaced. The dealer has confirmed the issue. First noticed when a message on the dash that said to see the dealer for an engine issue

NHTSA ODI 11577063

Mar 12, 2024Airbags

The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11576853

Mar 9, 2024Carry Handle, Shell, Base

The shell latching mechanism is no longer latching and or latching to the base.

NHTSA ODI 11576427

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Working with the data? Download all 627 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Toyota RAV4 Hv verdict →