What 263 owners told NHTSA about the 2020 Toyota Camry

Odometer Fraud: The contact purchased a 2020 Toyota Camry. It was discovered that there was a mileage discrepancy. The vehicle was a private sale from Facebook Marketplace. At the time of the purchase, the mileage was 63,129. After reviewing the Carfax report the following day, the contact became aware that the mileage was 352,000.

NHTSA ODI 11747189

Transmission is making a whining sound when accelerating. The car only has 99,000 miles on it.

NHTSA ODI 11746558

Torque convertor issues when driving 30-50 mph

NHTSA ODI 11745192

Transmission began failing. Whining coming from transmission when accelerating and shifting becoming more rough. Dealership said transmission is failing and needs to be replaced. Mileage is at 89,000 miles. Rough shifter made it dangerous to drive on the highways. Was inspected by warranty adjuster. No warning lamps or lights ever appeared.

NHTSA ODI 11740255

This 2020 Camry's transmission will be fine and then when you let off the throttle it will begin to slow as it should. However, when you reapply the throttle the transmission slams very forefully into gear and jolts the car forward violently. Idl'd heard about this on numsrous Camry's before, but until I owned one I had no idea how bad this is... it is not safe. Toyota needs to correct this problem for all their vehicles.

NHTSA ODI 11739363

The check engine light illuminated on my 2020 Toyota Camry XSE 2.5L with approximately 132,798 miles. An OBD2 scan revealed fault code P26AE — Engine Coolant Bypass Valve 'B' Control Circuit High. This is a known widespread defect affecting 2018-2022 Toyota Camry, RAV4, and Corolla vehicles equipped with the 2.5L Dynamic Force engine. The plastic valve casing is prone to cracking, allowing coolant to seep into the electrical connector and corrode the pins, triggering the fault. Toyota has acknowledged this issue through a Customer Support Program offering free replacement on qualifying vehicles, however many owners are still being quoted $900-$1,300 at dealerships. The faulty valve affects the engine coolant flow control system and transmission cooling circuit. Warning light appeared suddenly after a routine fuel fill. Vehicle has not yet been inspected by dealer. Component is available for inspection upon request."

NHTSA ODI 11737879

My 12 Volt plug does not work. My infatainment system stopped workin

NHTSA ODI 11736514

Coolant leak pink fluid under the car and thermostat going crazy.

NHTSA ODI 11732221

The contact owns a 2020 Toyota Camry. The contact was notified of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11728272

coolant bypass valve

NHTSA ODI 11725221

Passenger side, rear driver side and rear passenger side door loc fail to unlock with key fob.

NHTSA ODI 11724477

I purchased my vehicle from a certified used car dealership in Connecticut in 2020 with a little over 1800 miles. Since purchasing the vehicle, it has been very reluctant to down shift and had slight transmission whine. I was notified of a recall for I believe the TCM a few months after purchasing it, which i had remedied by the dealership. Over the years, my car has been maintained completely to Toyotas manufacturer standard. Around 50,000 miles i started experiencing shuddering during shifts and slipping during shifts and a louder whine Around 89,000 miles my transmission symptoms worsened. Sporadic shifting, obvious whine, grinding and clunking during shifts and shifting between gears, and clicking from a stop. At 97k i serviced the transmission fluid which seemed to help a little bit but did not get rid of the symptoms fully. The fluid was dark brown, which was serviced 3,000 miles before Toyotas recommended interval. I then replaced the driver side cv axle shaft which also did not remedy any symptoms and i was notified by my shop that it was premature transmission failure. Now at 100,998 miles, my transmission grinds and clunks during all lower gear shifts, will shift through gears while maintaining steady speed, and whines audibly from the exterior and interior. My car is still running and driving for now, but after research this is a very common issue with the UA80E transmission and Toyota has knowingly sold these cars with these production errors putting people at risk of injury and financial nightmares.

NHTSA ODI 11724323

Don’t have any problem

NHTSA ODI 11723967

I don’t have any problem

NHTSA ODI 11723977

My 2020 Toyota Camry is experiencing a persistent failure with the Data Communication Module (DCM), resulting in **Error Code ** in the Toyota app: "Request could not be completed. Please contact your dealer for assistance." This error prevents all Toyota Remote Connect features from functioning, including remote start, lock/unlock, and vehicle status — services I am actively paying a subscription fee for. Toyota has acknowledged this is a known software defect and published Technical Service Bulletin TSB-0089-21 (DCM Reset and Firmware Update – LG), which specifically lists the 2020 Camry as an affected vehicle. Despite this being a documented manufacturer defect, Toyota has not issued a formal Special Service Campaign (SSC) to cover all affected owners regardless of warranty status, leaving out-of-warranty customers responsible for repair costs caused by Toyota's own firmware failure. I am requesting that NHTSA investigate this issue and urge Toyota to issue a no-cost Special Service Campaign for all affected 2020–2021 Camry owners experiencing Error 42 / DCM failure. This is a safety concern as Safety Connect (SOS/emergency services) is also rendered inoperative when the DCM fails.

NHTSA ODI 11721614

The contact owns a 2020 Toyota Camry. The contact stated that bubbles or air spaces were forming on the rear windshield. The contact stated that some air bubbles the size of a dime were on the windshield. The contact stated that the bubbles were forming where the tinted portion of the windshield ended, and the clear glass started. The contact stated that the bubbles were obstructing visibility while using the rear-view mirror. The local dealer was contacted and was advised to take the vehicle back to the dealer where the vehicle was purchased for assistance, but the dealer was no longer in business. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 81,000.

NHTSA ODI 11719319

Transmission

NHTSA ODI 11718234

Hesitant and sluggish acceleration caused check engine light and activated limp mode. Code P0087 - fuel rail/system pressure too low. My VIN isn’t included on the major fuel pump recall, but I’m experiencing issue and being told it’s going to cost thousands to repair.

NHTSA ODI 11716690

While driving the car just shut-off in the middle of the road. If you tried to restart the car it would turn on rev the engine and shut off. The dash display displayed a message " precollision system malfunction" and "secondary brake collision malfunction". Safety wise if this had happened on the highway could have been very dangerous or worse. The car was inoperable and required a tow truck. Luckily we were not on a very busy road during the incident. The problem has been replicated and is currently being tested at Joe Meyers Toyota in Houston, Texas. When the message displayed on the dash, check engine light came on as well as the brake light on the dash.

NHTSA ODI 11716750

Around 67,000 miles I've been noticing a whining sound whenever accelerating. Sound disappears whenever foot is off the gas pedal.

NHTSA ODI 11716022

The seat belt latch broke . The seat belt is not retracting . Dangerous situation . The seat belt too loose and will not secure driver

NHTSA ODI 11714294

The contact owns a 2020 Toyota Camry. The contact stated while driving 60 MPH, the sunroof rose up independently. The vehicle was taken to the dealer, where the contact was informed that the sunroof needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11712621

The contact owns a 2020 Toyota Camry Hybrid. The contact stated that while parked in the CVS drive-thru, the contact shifted the gear shift into reverse when the vehicle unintendedly accelerated in reverse, the brake pedal was depressed, and the vehicle was shifted into drive; however, the vehicle accelerated independently again, causing the contact to crash into the rear of the vehicle in front. No warning lights illuminated, but the contact was uncertain as the events occurred fast. No injuries were sustained. A police report was filed. The vehicle was towed to a dealer, where it was diagnosed; however, the diagnosis was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000.

NHTSA ODI 11710342

My vehicle has being acting faulty. The vehicle looses power and stops while driving. It has done it multiple times. I took it for check up on the dealer and said it was fuel pump. They said that unfortunately this car is not in the recall list even though other same year camrys are not either. The mechanics advised me to contact NHTSA to inform about this issue to not have to pay for a recall noticed. Without it, I would have to pay.

NHTSA ODI 11710492

It’s reading the LDA warning lights, secondary collision break malfunction, pre collision break malfunction, check engine light. Car is misfiring and could possibly cut off in mid traffic. Dealer said that the Motor has a cracked head gasket. There were no problems prior to these issues.

NHTSA ODI 11710039