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What 434 owners told NHTSA about the 2020 Tesla Model 3 Bev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (434)Crash / fire / injury (57)Driver assistance (154)Speed control (68)Brakes (47)Steering (45)Electrical system (40)Suspension (38)Lane Departure (34)Airbags (29)Visibility & wipers (28)Seats (23)

2 of 434 complaints match · Seats · crash/fire/injury only · clear filters

Feb 4, 2025Electrical systemSeats1 injury

Back and buttocks area suffered electrical burns and pain from Tesla Seat Heaters (in heated seats) twice 1. Happened in 2024 on temperature level 3 2 Although I turned it down it happened again in 2025 on temperature level 2

NHTSA ODI 11640654

Apr 27, 2024Seats1 injury

I was burned on back and buttocks by Tesla car seat warmer

NHTSA ODI 11585634

Working with the data? Download all 434 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Tesla Model 3 Bev verdict →