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What 68 owners told NHTSA about the 2020 Subaru Crosstrek

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (68)Crash / fire / injury (6)Visibility & wipers (34)Electrical system (10)Transmission & drivetrain (9)Engine (5)Fuel system (3)Body & structure (2)Brakes (2)Driver assistance (2)Seat belts (2)Speed control (2)

2 of 68 complaints match · Body & structure · clear filters

Oct 12, 2021Body & structureVisibility & wipers

Driver side rear door window exploded while driving. Shattering was unexpected. No rocks were heading that way and car is only 1.5 years old.

NHTSA ODI 11436521

May 11, 2021Body & structure

WINDSHIELD CRACKED FOR NO REASON. CRACK FORMED UNDERNEATH THE EDGE OF THE RUBBER WINDOW SEAL AND HAS SPREAD A CRACK SIX INCHES IN HEIGHT.

NHTSA ODI 11416145

Working with the data? Download all 68 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Subaru Crosstrek verdict →