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What 608 owners told NHTSA about the 2020 Ram 1500 Classic Crew Cab

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (608)Crash / fire / injury (34)Electrical system (155)Engine (153)Fuel system (68)Transmission & drivetrain (61)Visibility & wipers (61)Steering (56)Body & structure (43)Brakes (42)Airbags (20)Lights (18)

1 of 608 complaints match · Body & structure · crash/fire/injury only · clear filters

Jan 27, 2021Body & structureBrakesCrash

WHILE STOPPED IN LINE AT A FAST FOOD DRIVE THRU LINE THE BRAKES RELEASED ALLOWING TRUCK TO IDLE INTO CAR AHEAD SLIGHTLY DAMAGING BOTH VEHICLES. NO AMOUNT OF PRESSURE ON THE BRAKE PEDAL HAD ANY AFFECT ON STOPPING. DEALER COULD NOT DUPLICATE PROBLEM AND SCAN SHOWS NO CODES EXCEPT THE FRONT PARK SENSORS MOST LIKELY DAMAGED IN THE CONTACT. RAM STATED IF THEY CAN'T DUPLICATE ISSUE THEY ARE OF NO ASSISTANCE

NHTSA ODI 11390255

Working with the data? Download all 608 complaints as CSV · fetched from NHTSA July 15, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Ram 1500 Classic Crew Cab verdict →