What 203 owners told NHTSA about the 2020 Nissan Sentra Sr Turbo

The power unlock on all four doors of my car doors will no longer operate via key fob, outside lock button or interior power unlock buttons, although the doors can all be locked using those same processes. In addition, the doors have all randomly locked while being inside the car with no key, locking me inside the car and requiring someone getting a key to manually unlock the car to allow me to exit. The doors have also randomly locked with the key inside the car making it unable to access the car without a spare key being manually used to unlock the car. This has caused several very scary incidents including having to nearly break a window to get out of the car on a day when temperatures were over 100 degrees.

NHTSA ODI 11749096

The rear driver side door does not lock/unlock when pressing the lock/unlock buttons on the key fob nor the buttons on either of the front seat door panels. It is only able to be locked/unlocked by manually flipping the lock/unlock switch on the (rear driver side) door. No other doors have this issue. I believe either the door switch actuator or faulty wiring is the cause of the issue. I believe it is available for inspection upon request. My safety and the safety of my passengers is put at risk because of the additional step of ensuring the door is locked when departing from the vehicle, creating a more dangerous situation in the event of needing to quickly exit the vehicle, and an increased chance of car hijacking. I have seen reports saying there are 141 similar cases where certain years and models of Nissan vehicles (≈2013-2025 Altima, Rouge, and Sentra) have a similar issue, sometimes with the door not being able to be opened even with manually switching the door lock switch. The problem has been widely reported and confirmed by dealerships. The vehicle and the component have not been inspected by anyone. There were no warning signs or messages. The first sign of failure was April 4, 2026.

NHTSA ODI 11741828

my vehicle backup camera has been turning blue i didn't know why because the first couple of months i've had it, it's been fine i found out it was a recall on it

NHTSA ODI 11740142

I purchased my car with 7 miles in it. Within 3 months of having it the key fog stopped locking the doors. Went to the dealership and they did nothing but told me it would be $174 a door to fix. With a car on the show room floor you shouldn't be having issues that soon

NHTSA ODI 11729280

I started hearing a swishing noise like water, i didn't think anything of it till i opened my back driver side door and heard the swishing again. My friend lifted the weather stripping on bottom of door and a-lot of water came gushing out. It had rained alot that year. This could cause electrical issues and body rot. Also my car wont start due to not recognizing the fob. I have to disconnect battery snd reconnect to start my car from time to time.

NHTSA ODI 11683323

Driver side front and rear door locks will not respond to key fob. Rear door won’t lock and front door won’t unlock.

NHTSA ODI 11672958

I was trapped in my vehicle when my door would not open. I attempted to unlock the door with the key fab, manually, and from reaching through the window and trying from the outside. Despite the lock mechanism showing that the door was unlocked, the door would not open. I attempted to restart the vehicle, but that did not help. I tried several combinations of tactics with no success. I finally had to climb out of the passenger side. I took the car to the dealer where I was informed that the door actuators on both driver's side doors were faulty. All I can think of is what would have happened if the car was on fire or in rising water, and worse, if my children were in the back seat. Or what if I was disabled in some way or elderly? This situation could've been much, much worse. When I contacted Nissan consumer affairs, they refused to take any responsibility for this dangerous design flaw, and I was stuck with a $1500 repair. I hope they are urged to issue a recall.

NHTSA ODI 11672169

I purchased m 2020 Nissan Sentra brand new off the showroom floor from Modern Nissan of Winston Salem in April. On [XXX] (in examining the first invoice, the date is incorrect) with only 28, 778 miles my car would not start however, an engine malfunction light, ABS indicator light, forward emergency braking system warning icon, rear automatic braking warning icon and a caution light showed up on and over the dash- board. I called my warranty dept., Nissan, explained the situation as best I could and had the car towed. Upon getting transportation there was told problem was not factory warranty but was chewed by rodents or some small animal; not warranty covered since not Nissan's fault, paid $1194. However, not 24 hours later and after putting down rodent and small animal deterrent had to take car back. Was told they missed something which added to my cost totaling $630. Totally, keeping my car 6 days. Afterwards, getting my car back again on 06/16 the second time I have taken my car back twice. The same malfunction light has come back on with the same indicator icon as forward braking system and the seat belt indicator comes on and the buzzer goes on and off whether the seat belt is on and fastened or not. After researching problems with the 2020 Nissan Sentra, I do not believe any small animal or rodent has done any damage to the electrical system on my car as I have had cars in my driveway for over 25 years with no such damage ever before. I believe Nissan should be held accountable, or my bumper to bumper 110,000-mile 2029 warranty should take care of this, and I should be reimbursed! This type of existing problem can be life threatening to me, any passengers I may have and other drivers on the road! With today's economy, my being [XXX] I cannot continue to pay such huge amounts for a factory malfunction when I have a warranty in place or try to buy another car especially when this one is not paid for!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11669825

Vehicle had AEB System malfunctioning. The brakes did NOT work. The emergency brake barely worked. We were driving on Fathers Day to a family gathering and the system and brakes malfunctioned, yes we collided with the Curb and debris on the side of the road cause curb rash to the rims. No major damage. This would be the 3rd this has happened to my vehicle in particular. Dealers say the manufacturer doesn’t cover brake line damage or issue even due to factory fault/ defect.

NHTSA ODI 11669440

99% of the time neither of my back doors will lock or unlock when I either push the key fob or press the door unlock button inside the car. And for the past few days my front driver side door is doing the same thing. It’s a big safety hazard because I have a [XXX] daughter and if we get in an accident or stuck somewhere and I can’t open her door then what? I’ve had to go from the front door and reach to the back to unlock it manually and that’s not always possible to do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11666849

back up camera not working

NHTSA ODI 11666044

The starter and electric problems. The vehicle has been serviced 5 or 6 times each with the problem the issues has not been resolved. Is there a recall in any of the said problems above. No, incident occurred, it is a repair failure. Problem has not been fixed and diver has been back and forth to the dealer over and over with same problem, the diver wants to know if there are recalls on ignition or starter problems and electrical problems. Said vehicle is not in running condition, it is at the dealers as now.

NHTSA ODI 11665071

The back up camera stops working for awhile. Sensors work but no rear camera pops up when in Reverse.

NHTSA ODI 11658465

I was at a stop light in a busy area and I got a message saying critical engine malfunction warning, engine power reduced. I had to floor the car to get it to 5 mph, then when I got it in the only minimally safe area I could the emergency braking system was the only thing that stopped it. My brakes failed too. My car has only 71K miles and is not quite 5 years old. It's been meticulously maintained as well. This is NOT acceptable.

NHTSA ODI 11644377

I was driving in town, alternator decided to quit working, car went into limp mode on a busy street and I was nearly rear-ended.

NHTSA ODI 11613298

The door lock actuators on both of my rear doors suddenly no longer work. When I hit the button to lock all doors, only my 2 front doors lock. My cars 3 year warranty expired about 5 months ago and I have under 19,000 miles on the odometer. This is a safety issue. What if a carjacker walked up to my car while I’m in it, I lock the doors, and my back doors don’t lock. I could be killed. Not only that, but my car alarm does not even trigger when I open the back door after locking the car with my key fob!!! AND, I cannot find any 3rd party manufacturers of the needed replacement parts for this issue!!! So Nissan makes additional money off customers who have no other option than to purchase their defective parts for replacement, and the owner REMAINS stuck with the same defective OEM parts after paying hundreds (thousands?) for the required repairs. So Nissan is incentivized to NOT fix this problem, as they instead make more money off of it. Do a quick Google search and other 2020+ Sentra owners are experiencing the same issue. Unacceptable. Nissan needs to manufacture a replacement version of these door lock actuators that are not defective and issue a recall. Thank you for your time.

NHTSA ODI 11603281

The electrical system is a nightmare in this vehicle. My automatic emergency braking system was activating while I was going 60mph on the highway with no vehicles or reasons to have this feature activate. It happened on numerous occasions. I had passengers in the car and they witnessed it. It was very alarming to be cruising along at 50+ mph and the braking system jolted the car to a stop. I also had to replace the battery twice. Had to purchase a portable jump starter. Had to replace alternator. None of these things should be an issue with a 36 mo lease I complained numerous times how I felt the car was a death trap. I asked for a loaner if I left car since it’s a safety hazard and I’m sickly and must get to my dr appts. I was told by dealer that’s not their problem. I broke down at night alone at least 5 times. My gas said a quarter tank yet I broke down for no gas. The radio volume knob never worked. The driver rear door never locked. System malfunction wld constantly flash on my screen. The car made a ticking noise inside when shut down. My heater didn’t work. I opened 2 consumer affairs claims. They put me off everyday. The girl Tyler did NOTHING. This car is a death trap. I think the dealer knew it had electrical problems. I kept car past end of lease for legal proof. I continued to pay. Finally I gave up. 5 hrs b4 inspection they sent a tow truck to take vehicle. I lost all belongings in trunk. They were still using my registration and never contacted me or returned calls or sent any letter to get my belongings. They kept new battery and battery jumper. Plz I need help. Nissan has been nasty to me and my [XXX] mom and instead of offering some money back they want to put me in collections for $1500 for mileage. Which I kept paying lease Plz help us. Nissan resold vehicle. Someone is going to die in that car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11601273

Windows and locks not working properly, risking trapping passengers or theft.

NHTSA ODI 11593146

There has been numerous battery drains, can't charge phone without draining battery. I got and error code P062F Internal Control Module EEPROM. ERROR. and a battery power supply error code

NHTSA ODI 11592542

I bought my car in June23 I’ve been having a lot of issue with the car dealership fail uphold there end of the contract

NHTSA ODI 11591189

Child lock windows seem to be activated, even though, button isn't pushed in. I cannot roll any window down except drivers window.

NHTSA ODI 11578184

I got this vehicle pre owned by Carvana. My rear and head lights flicker off and on with any one touching them. My power inside the car like for the radio, heating and cooling will stop working for a few days and randomly come on when it wants. Then local Nissan broke my plastic undercarriage during my recall they didn’t complete and now it’s dragging across the ground.

NHTSA ODI 11573164

On a few occasions, while driving, the forward collision warning came on causing the car to automatically brake when there were no cars in front of or around the car. Brought the car to dealer and was quoted $2057.50. After that, all 4 automatic door locks stopped working. Brought car to dealer again and was quoted $1375.00 to replace the door actuators for a grand total of $3658.78. Nissan consumer affairs was called and they said they would only cover 50% of the repairs. These items are huge safety issues and Nissan should cover the entire bill.

NHTSA ODI 11569569

Drivers lock on door does not open and close also window don’t go up and down . Car has only 18,000 miles. I see many complaints on this. There should be a recall and consumers should not pay for this. Will be going to Nissan to see what they can do for me

NHTSA ODI 11565336

I am writing to bring to your attention a critical issue regarding the recent malfunction of the actuator system in my 2020 Nissan Sentra. As a concerned consumer, I am compelled to report the circumstances that have led to significant safety concerns and financial burden. The details of this case are as follows: Vehicle Information: 2020 Nissan Sentra with approximately 43,000 miles. Initial Observation: It was discovered post-warranty that the car's locking mechanism was not functioning correctly. While I had assumed that the vehicle was locking upon using the key fob, it was only recently brought to my attention that this was not the case. Diagnostic Evaluation: Upon consulting a Nissan dealership, it was determined that the Actuator of the driver's door was defective and required immediate replacement. I consented to the suggested repair, which incurred an unexpected cost of $750. Unforeseen Complications: Following the initial repair, I was informed that the remaining actuators would also require replacement, posing an exorbitant additional financial burden. This development led to a grave concern as the sudden failure of all four actuators within a short span indicates a potential systemic issue rather than an isolated incident. Communication with Nissan: A formal request was made to Nissan for a thorough review of my case, under the reference number #49629281. However, despite the seriousness of the matter, I have yet to receive any substantial response or acknowledgement from Nissan, even after a waiting period of nearly two months. Considering the potential safety hazards and the unjustifiable financial strain imposed on me as a consumer, it is imperative that this matter is investigated further. The concurrent failure of all four actuators in a relatively new vehicle strongly suggests the possibility of an underlying electrical fault or a systemic defect in the manufacturing process.

NHTSA ODI 11551844