What 147 owners told NHTSA about the 2020 Nissan Rogue Select

Was driving on a county highway in Mercer County, NJ that I’ve driven many times before around 40-45 MPH in perfect sunny weather, mid-morning, when suddenly the car slammed on the brakes on its own. It was a terrifying experience as it happened so fast and I had no control over the vehicle. The blessing is that no one was behind or next to me, but what’s unnerving is there was no one or no objects in front of me. It actually took me a few minutes to make sense of what happened. There was seemingly no logical reason the automatic emergency break system should have activated. I drove it slowly to the dealer and left it as it was a weekend. Next day they checked the car/sensors and could not find an issues and said the software was up to date. They opened a ticket with Nissan who advised to replaced and configure the sensor. I pray it doesn’t happen again but they can’t guarantee it won’t as they said they’ve had other complaints (which they report to Nissan). If someone had been behind me, I was driving faster, or bad weather was present it could have ended very badly. I’m terrified it could happen again that I plan to keep that feature turned off when driving on high speed or busy roads. The annoying part is you have to manually turn it off each time you start the car. I’ve only had it back for a day so not sure what will happen. While the dealer did all they could to help me and make sure my car was safe, I think these features/sensors need to be investigated, let’s not wait until someone dies or is seriously injured.

NHTSA ODI 11489840

While driving at 70mph on an empty highway, the car engages the AEB system and violently hits the brakes while no other vehicles or objects are present. Same thing happened on an empty city street a few weeks prior.

NHTSA ODI 11480928

Over the past 6 months was when the following electrical issues began. I was traveling around 25 mph when my Foward Collison Warning signaled and led to the Automatic Braking Emergency engaging. There was no other vehicle or object around. I was in the countryside. The weather was clear. If this were to happen under different circumstances on a busy highway it would have caused an accident, most likely fatalities. The other drivers would have had no warning because the vehicle does brake hard even stop abruptly depending on speed. The vehicle locked up and I didn't have control over my vehicle anymore. Also more then once the Forward Collison Light came on when it was raining and/or dense fog. The brakes did not engage and the alarm did not sound but the warning still showed on the dash. It eventually stopped showing on my dash as I drove, but I did pull over and wipe the sensor area. Another problem I'm encountering is the Parking Collison Warning. Sensors are detecting something and being activated when there is no object behind vehicle. I even got out of vehicle to make sure because I didn't see anything in my camera. When I made sure there was nothing obstructing my travel I preceeded and the sensor stopped beeping. I have checked the Nissan website and entered my VIN but unfortunately there were no recalls for these malfunctioning sensors.

NHTSA ODI 11478088

AEB light flashes on and off at random driving times. sent in for inspection no code generated but have videos of each one. Safety feature that is no longer a safety feature, but a hazard to self and others while driving. when ur car stops would be my #1 one indicator especially on the freeway and at random times= accident, the possible death of self and others! no, the dealer cant no regenerate the code. no other inspection except the local dealer. No other warnings. light just randomly appeared 2 days after the purchase of the car, a few months later, etc same pattern. was informed weather, then dirt. NOT sure how a person can avoid weather; fog, condensation, moisture. or bugs hitting ur windshield or review mirrors while driving. I would have to bubble wrap my car for that and those things not to possibly effect this sensor.

NHTSA ODI 11445736

Breaks slammed on without warning with nothing in front of vehicle. There where no vehicles within a mile ahead. There where 4 people in the vehicle and the seat belts did not lock up and passengers where slammed into the dash. The breaks have locked up twice now.

NHTSA ODI 11441253

I was stopped at a stop light, when it turned green I hit the gas and within a few seconds, an alarm came on and the car hit the brakes and stopped the car. There was no reason for this to happen. No one in front of me hit their brakes. If there was someone close behind me, I could've easily been rear ended.

NHTSA ODI 11440514

Purchased my care in September of 2020. Shortly, after having my car I noticed this orange light flash in dash. I was able to capture a picture. Then, I sent it to my car salesman. He stated that he did not know what it was. So, it has done this several times since then. I researched this light and found out that it is the braking system. Even when there is nothing in the presence of the car it will appear. This is a scary thing. Consumer stated car would stop with nothing in front of it or the speed had not accelerated over 20 miles.

NHTSA ODI 11439330

The contact owns a 2020 Nissan Rogue. The contact stated that on several occasions while driving at highway speeds, the Forward Collision-Avoidance System erroneously activated causing the vehicle to abruptly stop in the middle of the highway. During the failure, there were no other vehicles or objects nearby to cause the system to activate. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 10,000.

NHTSA ODI 11432895

Traveling between 35-40mph AEB comes on out of no where. There was no vehicle or obstructions in front of me in my lane at all. There was no warning lights or tones just instant loud braking. I have had it come on twice while backing down my drive but assumed it was picking up the curb or light post or cars in the driveway. This could have been a catastrophic incident had I been traveling at a higher rate of speed or there had been someone immediately behind me. I have contacted the dealership and we are working on what to do next.

NHTSA ODI 11429240

I was driving approximately 40 mph on a road that was unoccupied by anybody else and the light started flashing and my brakes locked up in the middle of the road for about 3 seconds and then released. I reported it to the Nissan dealership they claimed that there was nothing wrong. I went back to the Nissan dealership after contacting Nissan corporation and they told me that there was a sensor that they had to replace but after they replaced said sensor my rear sonar doesn't work so I believe they just disconnected something and then the dealership took back the paperwork claiming that they were going to do more research on the issue.

NHTSA ODI 11428099

The contact owns a 2020 Nissan Rogue. The contact stated while driving 55 mph, the vehicle independently came to an abrupt stop as the automatic emergency brake warning light appeared on the instrument panel. The contact was able to resume normal driving after the failure however, the warning light remained illuminated on the instrument panel. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 4,863.

NHTSA ODI 11423906

TRAVELING ABOUT 40 MPH ON A TWO LANE LOCAL ROAD WHEN THE EMERGENCY BRAKING ACTIVATED ON ITS ON FOR ABOUT 3 SECONDS ALONG WITH A LOUD PULSATING FEELING AND NOISE.

NHTSA ODI 11413706

THE FORWARD COLLISION WARNING LIGHT KEEPS BLINKING ON AND OFF AND ACCORDING TO FRED ANDERSON NISSIAN OF ASHEVILLE THEY SAID AFTER THE 3RD TIME IN THE SHOP THAT THE LIGHT BLINKING IS NORMAL. I HAVE THE SERVICE RECORD WHERE THEY SAID THAT.

NHTSA ODI 11407953

WHILE DRIVING ON AN INTERSTATE OFF-RAMP GOING APPROX. 35 MPH, THEN TURNING LEFT, MY 2020 NISSAN ROGUE SV AWD, SUDDENLY AND AUTOMATICALLY CAME TO AN ALMOST COMPLETE STOP. I WAS ABLE TO CRUISE TO THE SHOULDER AND AVOID BEING HIT BY A VEHICLE BEHIND ME.

NHTSA ODI 11406679

TL* THE CONTACT OWNS A 2020 NISSAN ROGUE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE AUTOMATIC EMERGENCY BRAKING WARNING LIGHT WOULD REMAIN ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BAY TOWN NISSAN LOCATED AT 5755 I-10 EAST, BAYTOWN, TX 77521 HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

NHTSA ODI 11405624

WHILE DRIVING MY CAR STOPS WITHOUT PROMPT. IT GOES INTO N WITH OUT ME TOUCHING THE SHIFT. THIS HAS HAPPENED TWICE WHILE DRIVING AND THE CAR JUST STOPPED, LOOKING DOWN TO SEE WHAT HAPPENED THE CAR IS IN N. I AM AFRAID THIS MIGHT HAPPEN WHILE I AM DRIVING ON 95

NHTSA ODI 11405149

CAR DRIVING ALONG NORMALLY WHEN SUDDENLY AUTOMATIC EMERGENCY BRAKE APPLIED ITSELF..THIS HAPPENED 3 TIMES IN FIRST MONTH OF OWNERSHIP..FIRST APPROACHING BRIDGE..2ND ON RESIDENTIAL ROAD AND THIRD WHEN BACKING OUT OF DRIVEWAY. AT NO TIME DURING THESE STOPPAGES WAS A VEHICLE OR OTHER OBSTACLE CLOSE BY.. TEXTED SALESMAN WHO ADVISED TURNING OFF ABS.. WILL CALL TOMORROW TO DEALER ( TODAY SUNDAY) TO ATTEMPT TO HAVE FIXED.. DON'T THINK THERE'S RECALL YET BUT THERE ARE CLASS ACTION SUITS .. VEHICLE WAS MOVING ON ALL 3 OCCASIONS

NHTSA ODI 11404117

DRIVING DOWN INTERSTATE ON NICE CLEAR DAY WITH MINIMAL TRAFFIC, CRUISE CONTROL SET AT 70MPH WHEN SUDDENLY THE CRUISE DISENGAGES, WARNING LIGHT BEGINS TO APPEAR ON DASH SHOWING 2 CARS COLLIDING WITH AUDIBLE ALARM INFORMING ME THAT THE FRONT RADAR IS OBSTRUCTED. CRUISE CONTROL WILL NOT WORK AND ANY ATTEMPT TO USE CRUISE CONTROL IS MET WITH AUDIBLE ALARM AND WARNING THAT FRONT RADAR IS OBSTRUCTED. I STOP, CHECK ALL RADAR/SENSORS FOR DEBRI... EVERYTHING IS FINE, NO BUGS, NOT DEBRI, NO OBSTRUCTION. I RESTART ENGINE, SAME WARNING APPEARS BEFORE I EVEN PUT TRANSMISSION IN DRIVE. START DRIVING, SAME SITUATION, FRONT RADAR OBSTRUCTED, CRUISE NOT AVAILABLE. AFTER 10 MILES OR SO THE FLASING LIGHT GOES OFF, EVERYTHING RETURNS TO NORMAL, CRUISE CONTROL WORKS PROPERLY. CAR MAY EXPERIENCE THIS OROBLEM TWICE IN HUNDRED MILE TRIP ON PERFECTLY CLEAR DAY. OTHER TIMES IT MAY NOT HAPPEN AT ALL ON A 100 MILE TRIP. WHEN THIS DOES HAPPEN IN HEAVY TRAFFIC THE SITUATION BECOMES DANGEROUS QUICKLY BECAUSE THE AUTOMATED BRAKING IS DISABLED AND IF THE RADIO IS ON IT'S EASY TO NOT REALIZE THE SYSTEM IS OFF UNTIL YOUR SPEED IS REDUCED SIGNIFICANTLY. I HAVE HAD 2 CLOSE CALLS BECAUSE OF THIS - ONE WITH A CAR IN FRONT OF ME STOPPING ABRUPTLY AND THE SYSTEM FAILED TO MAINTAIN THE SELECTED GAP BETWEEN MY VEHICLE AND THE VEHICLE IN FRONT OF ME SO I HAD TO VEER ONTO THE MEDIAN TO AVOID A COLLISION; THE SECOND TIME THE CRUISE ABRUPTLY DISENGAGED TRAFFIC BEHIND ME ALMOST RAN INTO ME WHICH CAUSED VEHICLES BEHIND ME TO HAVE A CLOSE CALL. SO FAR THIS PROBLEM HAS ALWAYS HAPPENED ON THE HIGHWAY OR INTERSTATE, NEVER IN TOWN. SOMETIMES WHEN IT IS RAINING REALLY HARD THE SAME WARNING LIGHT & AUDIBLE ALARM WILL SOUND, HOWEVER CRUISE CONTROL REMAINS OPERATIONAL AS DOES THE AUTOMATIC BRAKING. SO IT APPEARS TO WORK PROPERLY AT TIMES.

NHTSA ODI 11403630

I WAS DRIVING ABOUT 55 MPH NO VEHICLES IN FRONT OR BEHIND ME WHEN MY SCREEN FLASHED WITH A WARNING WHILE SIMULTANEOUSLY SLAMMING ON THE BRAKES. MY FOOT WAS ON THE GAS AND I HAD ZERO CONTROL. I'VE HAD PROBLEMS WITH MY AED SENSOR BEFORE BUT NEVER LOSING CONTROL OF MY BRAKES.

NHTSA ODI 11403377

MY EMERGENCY BRAKING SYSTEM ENGAGED AS I WAS DRIVING. I WAS GOING APPROX. 35 MILES PER HOUR ON A CITY STREET WHEN IT HAPPENED. IT MADE A LOUD GRINDING SOUND AS IT JERKED MY VEHICLE TO AN IMMEDIATE STOP IN TRAFFIC, CAUSING ALL THE SEAT BELTS TO JERK TIGHT AS WE WERE THROWN AGAINST THEM. IT ONLY LASTED FOR A SPLIT SECOND AND I WAS ABLE TO RESUME DRIVING.

NHTSA ODI 11397072

MY WIFE WAS DRIVING HER BRAND NEW NISSAN ROGUE 2020, SHE WAS HEADED TO WORK AND IT WAS SNOWING. AS SHE WAS DRIVING DOWN THE ROAD THE AUTOMATED EMERGENCY BRAKING SYSTEM LITERALLY SLAMMED ON THE BRAKES AT FULL FORCE MAKING HER SLIP AND GO OVER A CURB, MY WIFE DID NOT EVEN TOUCH THE BRAKES ALL SHE HAD TIME TO DO WAS BRACE FOR THE CRASH. IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY I WOULD NOT HAVE A WIFE RIGHT NOW THIS HAPPENED ON 01/27/2021. THE COLLISION SYSTEM OF THE VEHICLE CAUSED THIS DUE TO WHAT THE VEHICLE ITSELF IS SAYING MALFUNCTION IN THE FRONT AND REAR COLLISION SYSTEMS. SHE WAS SCARED TO DEATH THE COLLISION SYSTEM IS SUPPOSED TO STOP ACCIDENTS NOT CAUSE THEM. I HAVE A CLAIM NUMBER WITH NISSAN AS WELL FOR THIS [XXX}. MY VEHICLES RIM IS CRACKED, INNER TIE RODS BROKE, THE COLLISION SYSTEM WILL NOT LET ME DRIVE THE CAR AS WHEN I START MOVING IT THE BRAKES ENGAGE IMMEDIATELY ITS MAKING A HORRIBLE SHAKING NOISE LIKE ITS STALLING AND I CAN HEAR THE BRAKES ENGAGING AND TRYING TO ACTIVELY STOP THE VEHICLE. I DO NOT WANT MY WIFE OR ANYONE DRIVING THIS CAR. THIS IS SUPER DANGEROUS AND I WANT THOSE SENSORS EITHER REMOVED OR NISSAN WILL HAVE TO PAY FOR MY CAR SO I CAN GET A NEW ONE THIS COULD KILL THOUSANDS OF PEOPLE IF ITS NOT CORRECTED. I HAVE VIDEO AND PHOTO PROOF OF THIS.*DT*DT*JB*DT Consumer has not taken vehicle for diagnosis yet. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

NHTSA ODI 11390275

THIS VEHICLE WAS PURCHASED BRAND NEW ON JUNE 2020. FIRST INCIDENT WAS IN NOVEMBER 2020 I WAS DRIVING AT 55MPH ON A HIGHWAY AND ALL OF THE SUDDEN THE EMERGENCY BRAKE WAS TURNED ON AND MY CAR CAME TO A COMPLETE STOP AND THE CAR STARTED BEEPING LETTING ME KNOW OF THE POSSIBLE COLLISION. THERE WAS CLEARLY NOTHING IN FRONT OF ME BUT THANKS TO THIS INCIDENT I CAME SO CLOSE TO CAUSING A MONSTROUS CHAIN EFFECT OF AN ACCIDENT AND COULD HAVE BEEN FATAL IF SOMEONE WOULD HAVE REAR ENDED ME GIVEN THE SPEED EVERYONE IS TRAVELING AND MY CAR SUDDENLY STOPPING. I TOOK MY CAR TO THE DEALERSHIP IT WAS PURCHASED FROM AND THEY "DID A SOFTWARE UPDATE" AND REPLACED THE ELECTRIC MODULE OF THE CAR. SINCE THAT INCIDENT I AM VERY FEARFUL THAT IT'LL HAPPEN AGAIN. IT'S TERRIBLE THAT I'M DRIVING A CARE I DON'T EVEN FEEL SAFE IN AND STILL PAYING. ALSO THERE'S THIS NOISE COMING FROM THE BACK AXEL'S THEY SOUND LIKE IF THERE BRAKING APART VERY LOUD AND EVERY TIME I BACK UP THEY CAN EVEN BE HEARD AND IT TURNS HEADS AND ITS TERRIBLE AGAIN I'M EMBARRASSED OF THE LOUD NOISE OF IT AND TOOK IT TO THE DEALERSHIP ALL THEY CAN SAY IS "CANT HEAR AND CANT FIX ISSUE SINCE ITS NON-EXISTENT". ALSO THE RADIO RANDOMLY WILL SHUT OFF AND POWER ON AT ANY TIME THEN SPEAKERS START TO SOUND LIKE IF SOMEONE DROPPED WATER INSIDE OF THEM! AND AGAIN THE DEALERSHIPS RESPONSE "NO ISSUE AT THE TIME OF SERVICE" AND THERE RECOMMENDATION IS TO RECORD IT ON MY PHONE WHEN IT HAPPENS. WELL I CANT DO THAT IF I'M DRIVING. THIS CAR IS THE DEFINITION OF A LEMON. NOT HAPPY OF THE PURCHASE AND WOULDN'T RECOMMENDED THIS VEHICLE TO ANYONE.

NHTSA ODI 11390405

SEVERAL OCASIONS MY 2020 NISSAN ROGUE WILL UNEXPECTEDLY BREAK WHILE DRIVING. I TOOK THE VEHICLE TO MY LOCAL DEALER FOR SERVICE. THEY TOLD ME THEY HOOKED IT UP TO A DIAGNOSTIC COMPUTER AND NO ISSUES WERE FOUND. I LEFT IN THE CAR WITH NO REPAIR DONE. OVER THE NEXT TWO WEEKS THE VEHICLE HAD SEVERAL UNEXPECTED BREAKING OCCURRENCES. I CONTACTED THE DEALER AND SPOKE TO THE SERVICE MANAGER. HE TOLD ME HE NEEDED THE VEHICLE FOR TWO DAYS AND WHEN COULD I BRING IT IN. WE AGREED ON A DATE AND THE VEHICLE WAS DROPPED OFF. DURING THE TIME BETWEEN CONTACT AND THE APPOITMENT I FOUND NISSAN TECHNICAL BULLETIN TSB NTB18-041C WHICH IS A TSB ABOUT FALSE ACTIVATION OF THE AEB SYSTEM. I BROUGHT THIS TO THE SERVICE MANAGER ATTENTION AND HE SAID HE WOULD LOOK INTO IT. I DROPPED THE VEHICLE OFF AND HE HAD HIS MASTER TECHNICIAN LOOK AT THE VEHICLE. I WAS TOLD THAT THEY DROVE THE VEHICLE AND FOUND NO ISSUES. THE DIAGNOSTIC COMPUTER SHOWED NO ERROR CODES. WHEN I ASKED ABOUT THE TSB I WAS TOLD THAT IT DID NOT APPLY TO MY VEHICLE. I WAS TOLD TO KEEP A LOG OF WHEN AND WHERE THE FALSE ACTIVATION EVENTS HAPPENED AND THERE WAS NOTHING ELSE THEY COULD DO. I HAVE ATTACHED THE TSB TO THIS COMPLAINT. WITH NO RESOLUTION TO THIS SAFETY ISSUE FROM THE DEALER AND NOWHERE ELSE TO TURN FOR HELP I AM NOW VERY HESITANT TO DRIVE THIS VEHICLE DUE TO THE FACT THAT THE VEHICLE MAY STOP AT ANY TIME AND COULD CAUSE A CRASH.

NHTSA ODI 11389225

JANUARY 8TH MY WIFE BACKED UP THE VEHICLE TO TURN AROUND. WHEN PUT IN DRIVE A TRIANGLE WARNING LIGHT CAME ON AND VEHICLE LOCKED UP REFUSING TO MOVE FORWARD. COULD SHIFT FROM PARK TO DRIVE AND NO CHANGE. VEHICLE BRAKES ACTED LOCKED UP. HAD TO TURN OFF THE VEHICLE FOR 5 MINUTES TO RESET THEM WAS ABLE TO MOVE FORWARD. AROUND 50 MILES ON VEHICLE AT THAT TIME. ON JANUARY 12 TH, 13TH AND 15TH DRIVING HOME IN THE DARK THE FORWARD CRASH LIGHT BLINKS FOR 2 TO 3 MINUTES WHEN THE HIGH BEAMS ARE TURNED ON. WEATHER ON THE 12TH AND 13TH WERE CLEAR AND WAS FLURRIES ON THE 15TH. NO OBSTRUCTION OF THE SENSORS ON FRONT OF VEHICLE. THE VEHICLE HAD 60 TO 100 MILES ON IT ON THESES DAYS. DEALERSHIP SCHEDULED APPOINTMENT AND LOOKED AT VEHICLE ON JANUARY 19TH. THE REPORT AND DEALERSHIP SAYS THEY ARE AWARE OF THE PROBLEMS BUT HAVE NO SOLUTIONS TO FIXING THE PROBLEM.

NHTSA ODI 11388924

TL* THE CONTACT OWNS A 2020 NISSAN ROUGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AUTOMATIC EMERGENCY BRAKING WARNING LIGHT WAS FLASHING. THE VEHICLE WAS TAKEN TO EDWARDS NISSAN (920 32ND AVE, COUNCIL BLUFFS, IA 51501, (712) 366-9481) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED THAT THE CAMERA AND SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT HE FELT UNSAFE DRIVING THE VEHICLE. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NTB18-041C (AUTOMATIC EMERGENCY BRAKING). THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 18,314.

NHTSA ODI 11387503