What 147 owners told NHTSA about the 2020 Nissan Rogue Select

Driver's side door locks intermittently will not lock or unlock with button or intelli key fob. Requiring to use manual key inside intelli key to unlock/lock car or manual inside lock itself. Multiple people have filed complaints about this. There is even a class action lawsuit. Something should be done to force Nissan to do a recall instead of saying we can fix it for $700. I understand that some may not see this as a specific safety issue but when coming to your car in a dark parking lot and having to search for the key to manually unlock it, feels a little like a safety issue to me. Thank you for your time.

NHTSA ODI 11734239

The front passenger door lock does not fully engage or disengage with the key fob or when putting the car in park. The lever must be maually controls by hand to unlock or lock the door.0

NHTSA ODI 11730252

The 2020 Nissan rogue as I was driving, started smoking, then stalled. I immediately got out and popped the hood and there was flames everywhere. Entire engine bay burned. I saved the car from burning completely by dumping water. As I was in a national forest, that is very acceptable to wildfires. Fire department and fire investigator came out. Fire investigator said it was of his opinion that it started on the passenger side, electric cooling fan for the radiator. Which I agree after looking at the aftermath and noticing where to fire was coming from as I was putting it out.

NHTSA ODI 11730273

UNKNOWN Driver door will not lock via key fob or button. Actuator appears to be faulty. Car has been left unlocked without me knowing numerous time. I have to manually lock/unlock the door. It does stay locked durning driving but, may be manually locked. The auto lock safety feature no longer works.

NHTSA ODI 11725414

Started the car and then the engine caught fire. Front of the car is completely charred and fire had to be put out by the fire department. Car is totaled now. This complaint has been raised with Nissan Consumer Affairs.

NHTSA ODI 11705154

Our 2020 Nissan Rouge SV has experienced a failure of the driver door electric door actuator. It will not lock using the electric door lock buttons inside the car, the button on the exterior door handle, or using the FOB. The result is that you think the car is locked, but the driver door is NOT locked and opening the door causes the car alarm to go off (the car thinks it is locked). The lock can be manually locked and unlocked using the manual actuator (inside the car on the handle). This problem is described on the internet and there is at least one class action lawsuit in discussion (https://sauderschelkopf.com/automotive/nissan-altima-and-rogue-door-lock-failure-class-action-investigation/). This failure could result in safety issues (thinking the door is locked when it is not) both while driving at highway speeds or during an emergency exit scenario where you cannot unlock the door. I think it should be a mandatory recall to fix these door locks by Nissan. In the meantime, I will try to "fix" it in our car (but will save the bad parts). I have not contacted my dealer (don't really like them). There were no warnings other than we started setting off the car alarm when we opened the door that should have been locked.

NHTSA ODI 11695578

The car door lock actuator failed prematurely. Part should last 10 to 20 years. It's not locking the door or if it is locked it won't let you in or out. Big issue regarding safety. I know past models had a recall. Unfortunately haven't heard anything on it for my model year. Getting repair done for my own safety out of pocket.

NHTSA ODI 11690900

The front driver and passenger door lock do not function properly. Both with key locks and in door lock switches. The car has less than 35k miles.

NHTSA ODI 11683331

The key fob and vehicle are not "reading" each other. The Rogue doesn't recognize the key. This has left me unable to start the vehicle on numerous occasions and I have been stranded.

NHTSA ODI 11673249

corrosion in the under-dash electrical connector caused by water/moisture

NHTSA ODI 11634878

The contact owns a 2020 Nissan Rogue. The contact stated while the vehicle was parked, the contact noticed that the vehicle was not able to start with the malfunction with the key system error message was displayed. The contact noticed a failure with the battery had been drained, and the contact was able to charge the battery. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

NHTSA ODI 11612247

I have a constant AEB warning light on the dashboard.

NHTSA ODI 11596267

The ignition switch (push start button) stopped working. At the time, the key fob batteries were new. The key fobs were still working - the lock/unlock worked, the trunk release worked, and the remote start even worked. The 'trick' of holding the tip of the key fob to the start button did not start the car. This is a safety hazard because my car will not start. Luckily I was at home, but I could have been stranded somewhere. My car is currently at a Nissan dealership. I was hoping that the computer codes just needed to be reset. However, they are telling me the Body Control Module needs to be replaced. I would like the BCM investigated by the NHTSA. Previous years of the Nissan Rogue have had BCM issues. My particular car has not been in any circumstance that would make the BCM go bad - it's only four years old and has not been exposed to flood or extreme heat/cold. The 'key battery low' light came on the dash a couple weeks prior. I had just replaced the key fob battery in both fobs the day before the start button issue. The car is currently at: Cochran Nissan South Hills 3200 W. Liberty Ave. Pittsburgh, PA 15216 412-245-4540 I have not yet authorized repairs.

NHTSA ODI 11593956

The microphone has stopped working. This makes hands free phone operation impossible. Mileage 43111. The sudden loss of this function lead to confusion and distraction while operating the vehicle. The dealer has not yet seen the issue as the are no trustworthy dealers in existence that I'm aware of. The problem seems common enough given a recall of the 2018 model for the same problem.

NHTSA ODI 11574804

2020 Nissan Roogue S. The doors lock randomly when in vehicle or away from vehicle without using the key fob.

NHTSA ODI 11562133

The trunk will open and as you are putting stuff in the trunk it will automatically start shutting and does not stop even though you are under it. Very dangerous. You have to quickly get out of the way. I don't know exactly when it started but it's been awhile.

NHTSA ODI 11550780

The sunroof is and side of the front window leak and caused the electrical system to fault. It happened in my 2017 rogue and again in my 2020. I have had it fixed twice and it still does it. They say it’s from dirt but as soon as they ran diagnostics and cleaned it out it leaks again. I have photos and documentation of both visits to the dealership and pics of the leaking.

NHTSA ODI 11545066

UNKNOWN car has moved forward into drive while on park Lock not working

NHTSA ODI 11538152

The contact owns a 2020 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11526191

The contact owns a 2020 Nissan Rouge. The contact stated while stopped at a red light, the vehicle lost motive power and stalled. The vehicle was taken to a dealer where it was diagnosed that an unknown part needed to be replaced. The vehicle was not repaired. The failure was reported to the manufacturer, who suggested the contact proceed with taking the vehicle to a dealer. The failure mileage was approximately 64,000.

NHTSA ODI 11518936

After getting gas, I went to start my car and it started malfunctioning like it was having an electrical shortage. The battery was jumped off and it started like normal. The battery, alternator, & starter were tested and everything checked out, except the battery wasnt charged.

NHTSA ODI 11509651

USB port in console caught fire while vehicle was parked total loss

NHTSA ODI 11490800

Over the past 6 months was when the following electrical issues began. I was traveling around 25 mph when my Foward Collison Warning signaled and led to the Automatic Braking Emergency engaging. There was no other vehicle or object around. I was in the countryside. The weather was clear. If this were to happen under different circumstances on a busy highway it would have caused an accident, most likely fatalities. The other drivers would have had no warning because the vehicle does brake hard even stop abruptly depending on speed. The vehicle locked up and I didn't have control over my vehicle anymore. Also more then once the Forward Collison Light came on when it was raining and/or dense fog. The brakes did not engage and the alarm did not sound but the warning still showed on the dash. It eventually stopped showing on my dash as I drove, but I did pull over and wipe the sensor area. Another problem I'm encountering is the Parking Collison Warning. Sensors are detecting something and being activated when there is no object behind vehicle. I even got out of vehicle to make sure because I didn't see anything in my camera. When I made sure there was nothing obstructing my travel I preceeded and the sensor stopped beeping. I have checked the Nissan website and entered my VIN but unfortunately there were no recalls for these malfunctioning sensors.

NHTSA ODI 11478088

AEB light flashes on and off at random driving times. sent in for inspection no code generated but have videos of each one. Safety feature that is no longer a safety feature, but a hazard to self and others while driving. when ur car stops would be my #1 one indicator especially on the freeway and at random times= accident, the possible death of self and others! no, the dealer cant no regenerate the code. no other inspection except the local dealer. No other warnings. light just randomly appeared 2 days after the purchase of the car, a few months later, etc same pattern. was informed weather, then dirt. NOT sure how a person can avoid weather; fog, condensation, moisture. or bugs hitting ur windshield or review mirrors while driving. I would have to bubble wrap my car for that and those things not to possibly effect this sensor.

NHTSA ODI 11445736

Breaks slammed on without warning with nothing in front of vehicle. There where no vehicles within a mile ahead. There where 4 people in the vehicle and the seat belts did not lock up and passengers where slammed into the dash. The breaks have locked up twice now.

NHTSA ODI 11441253