Home · 2020 Nissan Murano Hybrid · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 45 complaints match · Driver assistance · crash/fire/injury only · clear filters
I've only had the car 3 months and an error code for the forward collision worning light is on. The dealership said it should go off. It never did. It is malfunctioning and it automatically and without notice applied the emergency brake system when it's not needed. It gave me sort of whiplash. It does this often out of no where. This could cause a severe accident.
NHTSA ODI 11531068
While parallel parking, we backed into the space and when we put the car into Drive, it lurched forward at an incredible speed. We hit and pushed the car parked in front of us, hopped up onto the sidewalk, knocked down a street light, and moved a huge concrete planter. The airbags over the windshield and under the dashboard deployed. The bags under the dash exploded with such force that they injured my husband's legs, and he has been seeing a wound doctor for the past five weeks. The car was towed to a repair shop. I reported the incident to Nissan NA; they sent a representative to retrieve information from the EDR. Nissan has advised that no mechanical problems were recorded but we are absolutely certain the car malfunctioned. We think it might have been a problem with the CVT.
NHTSA ODI 11444676
Working with the data? Download all 45 complaints as CSV · fetched from NHTSA July 26, 2026