Home · 2020 Mercedes-benz Sprinter 1500 12 Passenger · Complaints

What 5 owners told NHTSA about the 2020 Mercedes-benz Sprinter 1500 12 Passenger

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (5)Crash / fire / injury (1)Driver assistance (1)Electrical system (1)Engine (1)Fuel system (1)Speed control (1)

1 of 5 complaints match · Fuel system · clear filters

Jul 3, 2022Fuel system

On occasion the vehicle will loose almost all power. It occurs at random times. It could be deadly if merging into traffic or crossing an intersection where the other drivers don’t have to stop. I have no idea why it does this. It seems to happen more in the cold and maybe at altitude. It has happened at sea level and 70 degrees though too. By cold I mean 32 F and 5000’

NHTSA ODI 11472228

Working with the data? Download all 5 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Mercedes-benz Sprinter 1500 12 Passenger verdict →