Home · 2020 Mercedes-benz Gt Class Cabriolet · Complaints
What 4 owners told NHTSA about the 2020 Mercedes-benz Gt Class Cabriolet
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 4 complaints match · Wheels · clear filters
Jul 31, 2022Wheels
The recently completed recall on this vehicle back in 2021 last year for the wheel hub caps. Approximately two days ago, I drove it off the dealership and after I got home I noticed the wheel hub cap was missing from my passenger side. This is a known hazard and hasn't been remedied correctly from the last recall service it had and I'm sure it fell off again. Would I be able to get this replaced for free? Because the dealership told me it wouldn't be covered under warranty and they're asking me to fork over $120 for a plastic hub cap.
NHTSA ODI 11476730
Apr 25, 2022WheelsSeats
1)The side cover on the driver’s seat covering the seatbelt harness area detaches from the seat. The defect has been shown to the Mercedes dealer, Autohaus on Eden of Northbrook, IL several times. The dealer refuses to fix it. 2) The wheel hubcaps fly off during a normal drive of 30 mph risking injuries to other vehicles. The recall has been issued by NHTSA, but the same dealer refuses to acknowledge and fix it.
NHTSA ODI 11462109
Working with the data? Download all 4 complaints as CSV · fetched from NHTSA July 20, 2026