What 8 owners told NHTSA about the 2020 Mercedes-benz GLA

My Mercedes Benz GLA250 has a faulty rear differential and began shuddering and driving poorly when it had 44K miles on it. This is a very premature failure as diagnosed by two repair shops and is happening to thousands of this model Mercedes Benz. The damage can be catastrophic if continued to be driven as the differential metal continues to deteriorate and possibly have metal shavings travel into the engine. I was told initially by Mercedes Benz it was bad tires! I replaced the tires and the shuddering became worse. I searched for the problem myself on the internet as the problem continued to worsen and countless people are complaining, saying it’s the rear differential. The cost is between $4K and $5K to replace.

NHTSA ODI 11618120

1. POWER STEERING: STEERING WHEEL WENT OUT ON A FREEWAY ALMOST CAUSING MASSIVE COLLISION (this has happened twice) 2. Car Jerkiness: reported this to MBZ of San Rafael for 2 years (went into shop 10+ times for same issue and not resolved. It lunges forward while driving. This also is a safety issue almost causing me to hit a pedestrian 3. Vehicle Not opening 4. Vehicle Overheating 5. Faulty Wiring 6. Screen Black out

NHTSA ODI 11575791