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2020 Mercedes-benz GLA
Limited data: few reports on file, read the verdict loosely
Too few owner complaints are on file to affirm this car. Treat it as unproven, not endorsed, and lean hard on a professional pre-purchase inspection.
8 owner complaints · 0 recalls · data verified July 19, 2026 · source: NHTSA
What the record shows so far
Only 8 owner complaints on file for this exact model year, too few to judge long-term reliability. Treat this as unproven, not endorsed, and lean on a professional inspection.
Score breakdown, by factor
Full methodology →Complaints filed per year
Fading = early teething worked out. Climbing = problems aging in.
How it crashes
NHTSA’s own crash tests, separate from the reliability score above.
NHTSA crash-tested this model year but didn’t publish an overall star rating for it.
1 open NHTSA defect investigation on file for this model year, separate from the recalls above.
Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.
The road ahead
What breaks on a 2020 Mercedes-benz GLA, plotted where owners report it happening.
Fuel system
25%2 complaints · 2 in the last 2 years
“Problem has been confirmed by dealer that the rear differential assembly needs to be replaced. This is a very common defect with gla250’s. It been recalled in the past…”
Engine
25%2 complaints · 1 in the last 2 years
“1. POWER STEERING: STEERING WHEEL WENT OUT ON A FREEWAY ALMOST CAUSING MASSIVE COLLISION (this has happened twice) 2. Car Jerkiness: reported this to MBZ of San Rafael…”
Steering
25%2 complaints · 1 in the last 2 years
“1. POWER STEERING: STEERING WHEEL WENT OUT ON A FREEWAY ALMOST CAUSING MASSIVE COLLISION (this has happened twice) 2. Car Jerkiness: reported this to MBZ of San Rafael…”
Transmission & drivetrain
25%2 complaints · 1 in the last 2 years
“My Mercedes Benz GLA250 has a faulty rear differential and began shuddering and driving poorly when it had 44K miles on it. This is a very premature failure as diagnos…”
Check it against this car’s mileage
Type the odometer reading on the actual car you’re looking at to see which of these problem areas owners tend to report before it, around it, or after it.
Too few owners named a mileage on this model to place issues against an odometer yet.
Recalls (0)
No recall campaigns on file for this model year.
Questions to ask the seller
Questions worth asking any seller before you hand over money:
- Has this car been in any accident or had any structural, airbag, or flood-related repair? Do you have a clean title and a recent history report (Carfax / AutoCheck)?
- How many owners has it had, do you have the maintenance records, and why are you selling it?
- Are you open to me having an independent mechanic inspect it before we settle on a price?
Before you hand over money
Check the VIN for open recalls
NHTSA’s free lookup shows whether this exact car had its recall remedies completed.
Free NHTSA VIN check ↗Get a pre-purchase inspection
A $150 to $250 independent inspection of this exact 2020 Mercedes-benz GLA beats every score on the internet, including ours.
What to ask forNot set on the 2020? See how every GLA model year scores →
Cross-shopping? Compare the 2020 Mercedes-benz GLA against another car →
What owners say
Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.