Home · 2020 Mazda Cx-50 · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
4 of 105 complaints match · Fuel system · clear filters
The car has signs of current recall in other Cx-5 Models. Hesitation with acceleration or driving at high speed, reduced power, not responding appropriately when accelerating or would accelerate on its own, strong smell of gas after the car has been driven and is parked. I know there is currently a recall for a gas pump failure. There is no engine light on.
NHTSA ODI 11730088
Car “died” while idling at a traffic light. It started but would not start several hours later and car was towed to mechanic. Diagnostics “determined “after several days that car needed an ECM. ECM was ordered and replaced, along with the battery. This took several weeks, in the meantime, I had to rent a vehicle. Vehicle picked up on May 29th and driven 250 miles and car sputtered, hesitated, slowing down in heavy traffic at high speeds on highway, putting other drivers and myself in a very unsafe situation. Several days later this happened again while traveling back home, again, at highway speed putting other drivers and myself in high risk situation. (This happened several times during both trips.) As I was focused on the road, I did not see if any messages were displayed. After returning home, the mechanic was informed via voice mail and again via telephone. The following morning (June 2), the car sputtered, hesitated to accelerate at low speeds and died while driving to repair shop (battery indicator illuminated as I was pulling over). Car has been towed again to repair shop.
NHTSA ODI 11664532
MPG IS NOT AS HIGH AS LISTED. WITH ONE PASSENGER, NO CARGO AVG CITY MPG 22. AVG HWY 26 COMBINED 24. 7 MONTHS OWNING CAR. TIRES INFLATED TO PROPER SETTING. MAINTAINED DONE AT REGULAR SCHEDULED INTERVALS.
NHTSA ODI 11385607
MY 2020 MAZDA CX-5 WAS 2 DAYS OLD AND THE BATTERY WAS COMPLETELY DRAINED AND HAD TO BE TOWED TO THE DEALER. I PICKED IT UP AND THEY DID NOTHING TO THE BATTERY. THEY TOLD ME NOTHING WAS WRONG AND THEY REPLACED THE KEY FOB BATTERY. TWO MORE DAYS AFTER THAT I PARKED IT IN MY GARAGE AND PUSHED THE BUTTON TO TURN IT OFF. APPARENTLY IT DID NOT TURN OFF AND COME MORNING, I HAD SIGNIFICANT CARBON MONOXIDE POISONING AND WAS HOSPITALIZED FOR 4 NIGHTS. MY CAR WOULD NOT START AGAIN AND THE ODD THING WAS THAT THE BATTERY WAS DRAINED AGAIN AND THERE WAS STILL GAS IN IT. MY LOCAL MAZDA DEALER REFUSES TO HELP ME AND I AM TRYING TO CONTACT MAZDA'S MAIN NUMBER.
NHTSA ODI 11373760
Working with the data? Download all 105 complaints as CSV · fetched from NHTSA July 19, 2026