Home · 2020 Mazda Cx-50 · Complaints

What 105 owners told NHTSA about the 2020 Mazda Cx-50

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (105)Crash / fire / injury (12)Electrical system (30)Engine (17)Brakes (13)Driver assistance (11)Transmission & drivetrain (8)Body & structure (6)Airbags (5)Speed control (5)Fuel system (4)Lane Departure (4)

5 of 105 complaints match · Airbags · clear filters

Apr 8, 2026AirbagsSeat belts

Air bag light is flashing in the dashboard. It says passenger air bag off. Driver seatbelt doesn't always click when trying to fastent seatbelt. I have to try multiple times until it clicks.

NHTSA ODI 11730087

Aug 22, 2025Airbags

While traveling on an Interstate highway, my passenger side curtain airbag suddenly deployed without any warning while I was driving. There was no collision or impact, there was no debris on the road, or any significant bumps in the road. There was a very loud explosive sound and then my entire passenger side was covered in blue. The sound was so loud that it left my ears ringing and left me badly shaken up. I lost all visibility out of my passenger side as all of my side windows and mirrors were obscured, and I knew there was traffic in that lane along side of me. It felt very dangerous and I had to rely on my lane change sensors to safely pull to the side to assess any damage. There was no evident sign of any impact to my car. All of the glass was intact, there were no scratches, dents or missing paint. The airbag fully deployed for no apparent reason and I was extremely lucky that I was not injured and that my reaction did not cause an accident when this happened. The car was taken to a Mazda dealership to assess, and they did not find any damage either, but said there was no mechanical error on the part of the car, so it is still unexplained. I had it evaluated by an autobody/collision shop, again no damage was determined, their scan showed a diagnostic code that there was a "circuit short to ground".

NHTSA ODI 11682340

May 20, 2025Airbags

-Passenger side air bags deployed for no reason on May 19, 2025 at 1945h. -Driver safety compromised due to shock, momentary loss of hearing, disorientation while driving. -Other drivers safety compromised due to driver having to react, re-orient themselves and drive to safety. -Culver City Mazda dealership ran diagnostic. Conclusion: air bags deployed due to pressure. NO OTHER conclusions regarding system error, software error, ignitor, sensors or vehicle impact. -Police inspected vehicle at time of incident. No damage was observed or reported. -NO warning lamps or messages appeared prior to passenger air bag deployment.

NHTSA ODI 11662241

Oct 13, 2022AirbagsCrash1 injury

Airbags did not deploy when I crashed into a guard rail dragging for 40-50 feet.

NHTSA ODI 11489133

Mar 16, 2021AirbagsWheels

VEHICLE WAS ON A CITY STREET TRAVELING AT 35-40 MPH WHEN THE FRONT LEFT WHEEL (YOKOHAMA GEOLANDAR G91) SPONTANEOUSLY BLEW OUT DESPITE NOT COLLIDING WITH ANY OBJECTS OR ROAD HAZARDS. AS A RESULT, DRIVER SIDE CURTAIN AND SEAT AIRBAGS ERRONEOUSLY DEPLOYED AND THE VEHICLE IMMEDIATELY SHUTOFF, CAUSING DISORIENTATION AND TEMPORARY LOSS OF HEARING IN ONE EAR.

NHTSA ODI 11403180

Working with the data? Download all 105 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Mazda Cx-50 verdict →