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What 32 owners told NHTSA about the 2020 Lincoln Nautilus Fhev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (32)Crash / fire / injury (2)Transmission & drivetrain (16)Engine (4)Brakes (3)Electrical system (3)Lights (3)Wheels (3)Backup camera & sensors (2)Speed control (2)Body & structure (1)Equipment (1)

2 of 32 complaints match · Backup camera & sensors · clear filters

Jun 23, 2023Backup camera & sensors

The contact owns a 2020 Lincoln Nautilus. The contact stated that while his wife was reversing in the rain, the back-up camera image was distorted. There were no warning lights illuminated. The contact called the local dealer and was informed that the failure might be due to a leak. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 40,009.

NHTSA ODI 11528446

Aug 4, 2021Backup camera & sensors

The contact owns a 2020 Lincoln Nautilus. The contact received notification of NHTSA campaign number: 20V575000 (Visibility). The dealer was contacted on multiple occasions and informed him that the part was still unavailable. The contact also stated that soon after receiving the recall notice, the back over prevention camera failed to operate. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 2,000. Parts distribution disconnect.

NHTSA ODI 11427694

Working with the data? Download all 32 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Lincoln Nautilus Fhev verdict →