Home · 2020 Lexus RX 350 · Complaints
What 51 owners told NHTSA about the 2020 Lexus RX 350
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
1 of 51 complaints match · Backup camera & sensors · clear filters
Oct 10, 2024Backup camera & sensors
My 2020 Lexus RX 350 Navigation and Multimedia screen turns blank/black when headlights are on. The vehicle is available for inspection. When the car is put in reverse, the ability to see the safety back up view or any other peripheral safety monitoring views are gone. There were no warning messages prior to the failure. Lexus dealership was able to confirm the malfunction and performed a reset, which did not correct the malfunction. The federally mandated backup camera system is no longer functioning.
NHTSA ODI 11619029
Working with the data? Download all 51 complaints as CSV · fetched from NHTSA July 14, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2020 Lexus RX 350 verdict →