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What 23 owners told NHTSA about the 2020 Lexus Nx300

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (23)Crash / fire / injury (2)Engine (7)Fuel system (6)Speed control (3)Visibility & wipers (3)Transmission & drivetrain (2)Body & structure (1)Driver assistance (1)Electrical system (1)Seat belts (1)Steering (1)

1 of 23 complaints match · Body & structure · clear filters

Jan 27, 2022Body & structure

I was on a major interstate (I-495 in Va), driving at a speed of 60 to 65 miles per hour, when my driver side door suddenly opened. The dashboard alert came on that the door was open and the interior light came on. With my left hand, I held on to the door for my dear life, as I tried to pull over in a safe area to shut the door. Lexus has tested the car and could not replicate the issue of the door opening while driving at a high speed. I'm very concerned about my safety with this car. I do not feel safe at all. That's why I'm reporting this incident to NHTSA. Thank you.

NHTSA ODI 11449158

Working with the data? Download all 23 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Lexus Nx300 verdict →