Home · 2020 Jeep Wrangler 4-door 4xe · Complaints

What 594 owners told NHTSA about the 2020 Jeep Wrangler 4-door 4xe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (594)Crash / fire / injury (29)Steering (236)Electrical system (171)Engine (50)Suspension (49)Transmission & drivetrain (45)Fuel system (40)Visibility & wipers (33)Body & structure (16)Brakes (12)Speed control (12)

33 of 594 complaints match · Visibility & wipers · clear filters · page 2 of 2

Feb 21, 2022Visibility & wipers

Driving on I-35 North (Texas) in the morning requires driving directly into the sun rise. I utilize my sun visor daily in order to maintain a safe view of the road, where people are frequently driving over 80 miles per hour. One morning on the way to work, I put my sun visor down so that I could see past the sun glare on my windshield. The sun visor then fell from its open position as I went over a bump in the road. At this point, the visor was hanging several inches lower than it normally does, almost completely obscuring my view of the road. The visor was not able to fall completely, because it was attached to the top of the car via electrical wiring. If it had fallen completely, I would have been in a much safer position. I needed to pull over ASAP but was unable to do so due to the construction on the highway and therefore had to hold the visor up with one hand while driving with the other until I could find a safe place to stop. The visor is still in the same state as it was when it initially failed. I have had to tape it up and am therefore unable to use it at all. There is no replacement part for the failed piece of plastic within the visor's housing. It requires replacement of the entire assembly, and that will contain the same part that failed in the first place. This seems to be a fairly common problem and has been discussed at length online, including at this website: https://www.jlwranglerforums.com/forum/threads/sun-visor-fix.44865/

NHTSA ODI 11453254

Jan 12, 2022Visibility & wipers

Windshield cracked in cold with defroster on from top of windshield down between steering wheel and rear view mirror. Upon research this is a common problem in the cold and could cause visibility issues in cold weather states.

NHTSA ODI 11447272

Nov 23, 2021Visibility & wipers

I was driving down the interstate and the sun visor fell and obstructed my view. I had to manipulate it back to the clip to get it to stay out of my way, all while driving at high speeds and in traffic. Doing an online search I see where the visor is defective in many of these vehicles. Luckily I wasn't involved in an accident, but the potential was there as the visor broke and dangled in my view of the road at Interstate speeds. I found this image and mine looks the same. https://www.jlwranglerforums.com/forum/attachments/20190914_175938-jpg.228307/

NHTSA ODI 11441429

Apr 16, 2021Visibility & wipers

THE FRONT WINDOW DEFROSTER ONLY BLOWS AIR ONTO THE WINDSHIELD IN MIDDLE AND MOST OF THE PASSENGER SIDE. I GET NO AIR FLOW TO DRIVER SIDE. I TOOK IT INTO THE DEALER AND THEY CHECKED 3 OTHERS ON THEIR LOT AND THEY HAD THE SAME PROBLEM.

NHTSA ODI 11408407

Mar 29, 2021Visibility & wipers

SUN VISOR ATTACH PIVOT POINT BROKE. PASSENGER SIDE IN OCTOBER AND THE DRIVERS SIDE 0N 03/29/2021. THIS IS SOMETHING THAT WILL HAPPEN OVER AND OVER AGAIN. VERY BAD DESIGN. IT HAPPENED WHEN I WAS DRIVING INTO THE SUN AND I LOWERED MY VISOR AND THEN THE PLASTIC SHAFT BROKE.

NHTSA ODI 11405350

Feb 13, 2021Visibility & wipers

THE WINDSHIELD DEFROSTER DOESN'T REACH THE OUTER PORTIONS OF THE WINDSHIELD WHICH RESULTS IN DANGEROUS DRIVING CONDITIONS IN COLD WEATHER. I HAVE TO TURN THE HEAT ALL THE WAY ON HIGH AND THE FAN ALL THE WAY UP TO THE POINT WHERE IT IS HURTING MY EYES AND IT STILL DOESN'T PREVENT ICE ON THE LEFT AND RIGHT SIDES. I HAVE TO LEAN TO THE RIGHT TO SEE THROUGH MY WINDSHIELD. THIS HAPPENS WHILE SITTING STILL, DRIVING, ETC. IT HAPPENS ANYTIME THE WEATHER IS BELOW FREEZING AND THERE ARE WET CONDITIONS

NHTSA ODI 11396130

Dec 28, 2020Visibility & wipers

FRONT WINDSHIELD FAILS TO DEFROST DURING COLD DRIVING CONDITIONS, ALLOWING SNOW/ICE TO BUILD UP, DIRECTLY IMPACTING THE DRIVER'S ABILITY TO SEE CLEARLY OUT THE FRONT WINDSHIELD. VEHICLE WAS IN MOTION, BUT HAS ALSO HAPPENED WHEN PARKED WAITING TO TRY AND DEFROST SO I COULD SEE CLEARLY OUT OF THE FRONT WINDSHIELD. DEFROSTER, ON HIGH FULL HEAT DOES NOT REACH THE LEFT AND RIGHT PORTIONS OF THE WINDSHIELD.

NHTSA ODI 11385298

Dec 27, 2020Visibility & wipers

WHILE THE JEEP HAS DEFROST VENTS ACROSS THE WHOLE WINDSHIELD, IT ONLY BLOWS HOT AIR FROM THE CENTER, LEANING THE SIDES OF THE WINDSHIELD TO COLLECT SNOW AND ICE, EVEN WITH DEFROST ON ITS HIGHEST SETTING.

NHTSA ODI 11385142

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Working with the data? Download all 594 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Jeep Wrangler 4-door 4xe verdict →