What 173 owners told NHTSA about the 2020 Hyundai Tucson Fuel Cell

MY WINDSHIELD CRACKED. THE VEHICLE WAS STATIONARY. NOTHING HIT IT. IT STARTED OUT AS A 5INCH LONG CRACK AND IS NOW 18INCHES. I CANT FEEL IT ON THE INSIDE, OR OUTSIDE OF THE GLASS. IT IS FROM THE INSIDE.

NHTSA ODI 11416242

I SUBMITTED A SAFETY ISSUE WITH MY CAR'S FRONT AND REARVIEW CAMERA. IN LOW LIGHT, IT IS IMPOSSIBLE TO SEE WHAT IS BEHIND ME OR HOW FAR I AM FROM THE OBJECT BEHIND ME. THE FEDERAL GOVERNMENT MANDATES BACKUP CAMERAS BUT DOES THAT MEAN A MANUFACTURER CAN JUST PUT ANY CAMERA ON CAR WITHOUT IT WORKING PROPERLY? IT IS NOT ONLY A PROBLEM ON MY CAR, I HAVE LOOKED AT OTHER 2020 HYUNDAI TUCSON ULTIMATE TRIM LEVELS, AND IT HAS THE SAME PROBLEM. WE CAN NOT WAIT UNTIL WE RUN OVER SOMEONE BEFORE SOMEONE STEPS IN. PLEASE REVIEW AND TAKE MY COMPLAINT SERIOUSLY.

NHTSA ODI 11407879

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES,HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER JONES BEL AIR HYUNDAI LOCATED AT 1504 BELAIR ROAD, BELAIR, MD 21014 WAS NOTIFIED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT WAS INFORMED THAT THE PART WOULD NOT BE AVAILABLE UNTIL FALL OF 2021. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11406664

I WAS DRIVING THEN I SMELLED SOMETHING, DIDN'T FIGURE OUT WHERE THE SMELL COME FROM AT FIRST, BUT WHEN I GOT HOME I REALIZED THAT MY REAR SEAT WAS BURNT AND MELTED SO DEEP IT WAS UNBELIEVABLE BECAUSE MY SEAT HEATER WAS ON, MY CAR COULD HAVE BEEN EXPLODED, IT WAS MELTED COMPLETELY. I TOOK IT TO DEALERSHIP THEY WERE SO SCARED THEY SAID THAT THEY HAVE NEVER SEEN SOMETHING LIKE THIS BEFORE, I WAS SO SCARED, WHY SEAT SHOULD BURN BECAUSE THE SEAT HEATER IS ON!!!!! IT'S UNBELIEVABLE. IMAGINE IT WAS A CAR SEAT ON IT OR A PARALYSIS PERSON WHO WAS SITTING THERE.

NHTSA ODI 11404751

I WAS DRIVING THEN I SMELLED SOMETHING, DIDN'T FIGURE OUT WHERE THE SMELL COME FROM AT FIRST, BUT WHEN I GOT HOME I REALIZED THAT MY REAR SEAT BURNED AND MELTED SO DEEP IT WAS UNBELIEVABLE JUST BECAUSE MY SEAT HEATER WAS ON FOR 2, 3 HOURS, IT WAS MELTED COMPLETELY. I TOOK IT TO DEALERSHIP THEY WERE SO SCARED THEY SAID THAT THEY HAVE NEVER SEEN SOMETHING LIKE THIS BEFORE, I WAS SO SCARED, WHY SEAT SHOULD BE BURNT BECAUSE THE SEAT HEATER IS ON!!!!! IT'S UNBELIEVABLE.

NHTSA ODI 11404441

THIS CAR HAS HAD AN ACTIVE RECALL FOR MONTHS, I HAVE TRIED TO GET THIS FIXED AND WHEN I MAKE AN APPOINTMENT TO GET THE CAR SERVICED THEY SAY THEY DON'T HAVE THE PARTS FOR THE RECALL AND DON'T KNOW WHEN THEY WILL GET IT. NOW I ALSO HAVE A WARNING ON THE DASHBOARD FOR AN ISSUE WITH TIRES AND CAN'T GET IN TO SEE THEM AS I HAD AN APPOINTMENT THEY CANCELED. AT THIS POINT I THINK THEIR MAINTENANCE PROGRAM IS FRAUDULENT AND SHOULD BE INVESTIGATED

NHTSA ODI 11404570

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ADVANTAGE HYUNDAI (440 PLAINVIEW RD, HICKSVILLE, NY 11801, (516) 806-5766) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT CONSUMER HAS CONTACTED THE DEALER AND WAS TOLD SHE WAS ON A WAITING LIST AND WOULD CALL BACK ONCE THE PARTS CAME IN.

NHTSA ODI 11404167

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT HUDSON HYUNDAI LOCATED AT 1977 COMMUNIPAW AVE, JERSEY CITY, NJ 07304, (201) 845-0700) AND LYNNES HYUNDAI LOCATED AT 401 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003, (908) 645-0033) AND PARAMUS HYUNDAI LOCATED AT 234 NJ-4, PARAMUS, NJ 07652, (201) 845-0700) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11403701

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT POHANKA HYUNDAI OF SALISBURY LOCATED AT 2015 N. SALISBURY BLVD, SALISBURY, MD 21801, (410)673-7171 AND PRESTON HYUNDAI LOCATED AT 4327 PRESTON RD, HURLOCK, MD 21643, (410)673-7171) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11403590

I RECEIVED A LETTER STATING MY 2020 HYUNDAI TUCSON IS AFFECTED BY A RECALL CONCERNING THE ABS MODULES THAT COULD CAUSE AN ENGINE COMPARTMENT FIRE. I CALLED TO SCHEDULE A RECALL REPAIR AND THE DEALERSHIP STATED HYUNDAI HAS NOT YET RELEASED THE PARTS TO MAKE THE REPAIR. I WAS TOLD THEY DID NOT KNOW WHEN THE PARTS WOULD COME IN. WITH A SERIOUS RECALL LIKE THIS, THESE REPAIRS SHOULD BE MADE ASAP.

NHTSA ODI 11403616

PER THE NHTSA RECALL 20V-543, THE TUCSON HAS A RECALL FOR POSSIBLE BRAKE FIRES SINCE SEPT 2020. AS OF MARCH 2021 NO DEALER IN THE AREA YET HAS PARTS TO PERFORM THE RECALL SERVICE. HYUNDAI IS TAKING AN EXCESSIVE AMOUNT OF TIME TO REMEDY THE FIRE HAZARD.

NHTSA ODI 11403224

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL WITHOUT WARNING. THE CONTACT STATED THAT AFTER THE VEHICLE STALLED THE VEHICLE THEN STARTED TO ACCELERATE AND RESUME NORMAL OPERATION. THE CONTACT HAD TAKEN THE VEHICLE TO COCONUT CREEK HYUNDAI (4960 N STATE RD 7, COCONUT CREEK, FL 33073) WHERE THEY INSPECTED THE VEHICLE AND WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,200.

NHTSA ODI 11403000

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT ROUND ROCK HYUNDAI LOCATED AT 2405 N. INTERSTATE HWY 35, ROUND ROCK, TX 78664, (512) 920-5397) AND SOUTH POINT HYUNDAI LOCATED AT 4610 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 445-0300) AND AUTOMAX HYUNDAI LOCATED AT 3221 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543, (254) 699-2629) AND ROGER BEASLEY HYUNDAI LOCATED AT 24795, I-35, KYLE, TX 78640, (512) 262-2020) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11400432

I WAS NOTIFIED IN SEPTEMBER OF 2020 THAT THERE WAS A RECALL TO INSTALL A FUSE KIT INTO THE ABS MODULE ELECTRICAL CIRCUIT AND UPDATE THE ABS SOFTWARE ON MY VEHICLE. IT IS NOW MARCH 2021 AND HYUNDAI STILL DOES NOT HAVE THE PARTS TO CORRECT THIS PROBLEM. SINCE THIS IS A FIRE HAZARD, I SEE THIS AS AN ISSUE THAT THEY NEED TO PROMPTLY CORRECT. 6 MONTHS IS TOO LONG TO BE WAITING WHEN THEY KNOW THERE IS A PROBLEM.

NHTSA ODI 11399615

I AM COMPLAINING ABOUT MY CAR'S REARVIEW CAMERA, I CAN LITERALLY NOT SEE WHAT'S GOING ON BEHIND ME IN LOW LIGHT. THE ENTIRE PURPOSE OF THE CAMERA IS TO PROMOTE SAFETY SO PEOPLE CAN SEE WHAT IS BEHIND THEM, THIS IS NOT THE CASE WITH MY VEHICLE. I ALSO HAVE AN OPTION IN THE MENU TO HAVE AN AUDIBLE WARNING WHEN BACKING UP, THIS IS NOT WORKING EITHER. I HAVE RAISED THE ISSUE WITH HYUNDAI AND THEY JUST TELL ME THAT IS HOW THE CAR IS DESIGNED AND THERE IS NOTHING THEY CAN DO. HOW DO YOU DESIGN A CAR TO HAVE A USELESS BACK UP CAMERA? IT SEEMS LIKE IT IS A GENERAL PROBLEM WITH THE 2020 HYUNDAI TUCSON AND I FEEL IT SHOULD BE INVESTIGATED AND CORRECTED. I HAVE ANOTHER 2020 HYUNDAI MODEL, AND THE BACKUP CAMERA IS CRYSTAL CLEAR. I AM ATTACHING PHOTOS OF THE TUCSON CAMERA QUALITY, WHICH IS WORSE THE MAJORITY OF THE TIME, AS WELL AS THE QUALITY ON ANOTHER HYUNDAI TUCSON

NHTSA ODI 11399007

I AM COMPLAINING ABOUT MY CAR'S REARVIEW CAMERA, I CAN LITERALLY NOT SEE WHAT'S GOING ON BEHIND ME IN LOW LIGHT. THE ENTIRE PURPOSE OF THE CAMERA IS TO PROMOTE SAFETY SO PEOPLE CAN SEE WHAT IS BEHIND THEM, THIS IS NOT THE CASE WITH MY VEHICLE. I ALSO HAVE AN OPTION IN THE MENU TO HAVE AN AUDIBLE WARNING WHEN BACKING UP, THIS IS NOT WORKING EITHER. I HAVE RAISED THE ISSUE WITH HYUNDAI AND THEY JUST TELL ME THAT IS HOW THE CAR IS DESIGNED AND THERE IS NOTHING THEY CAN DO. HOW DO YOU DESIGN A CAR TO HAVE A USELESS BACK UP CAMERA? IT SEEMS LIKE IT IS A GENERAL PROBLEM WITH THE 2020 HYUNDAI TUCSON AND I FEEL IT SHOULD BE INVESTIGATED AND CORRECTED. I HAVE ANOTHER 2020 HYUNDAI MODEL, AND THE BACKUP CAMERA IS CRYSTAL CLEAR. I AM ATTACHING PHOTOS OF THE TUCSON CAMERA QUALITY, WHICH IS WORSE THE MAJORITY OF THE TIME, AS WELL AS THE QUALITY ON ANOTHER HYUNDAI TUCSON

NHTSA ODI 11399008

RECALL 20-01-040H - I'VE BEEN TRYING TO GET THIS PART SINCE JULY OF 2020, THIS IS A SAFETY RECALL AND I FINALLY WENT TO STEW HANSEN HYUNDAI IN DES MOINES IOWA ON 12/29/2020 AND THEY ORDERED IT FOR THE AUTO OFFICIALLY. I HAD BEEN ON A LIST FOR WHEN IT CAME IN TO GET IT FIXED. FOR THIS BEING A SAFETY RECALL THIS IS ABSOLUTELY RIDICULOUS THAT I CAN'T GET THIS FIXED. THIS IS A COMPLAINT NOT A VEHICLE ISSUE. HYUNDAI'S HANDING OF THIS RECALL IS LACKLUSTER AT BEST. I DON'T FEEL ENOUGH IF BEING DONE TO GET THIS TAKEN CARE OF.

NHTSA ODI 11396399

IAM WAITING FOR DEALERS TO TAKE CARE ABOUT A "RECALL" FOR TUCSON MODEL YEARS 2019,2020 AND 2021FROM THE MONTH OF SEPTEMBER 2020 . IS SUPPOSE MY TUCSON2020 COULD BE INFIRE BECAUSE OF IT,BUT I DON'T SEE DEALERS ARE INTERESTED FIXING THE PROBLEM NOW I AM WAITING FOR KENDALL DEALER IN MIAMI BECAUSE DEFINITTLY HOMESTEAD DEALER DO NOT WANT TO DO IT.

NHTSA ODI 11395097

THE BACK UP CAMERA IS FUZZY AND BLURRY. IT'S HARD TO SEE THROUGH THE CAMERA TO USE IT BACKING UP IN SPOT THAT I REALLY NEED IT. WHEN IT'S DARK ITS WORSE. THE BACK UP CAMERA DOES NOT MAKE THE WARNING NOISE IT SHOULD. I HAVE CAME VERY CLOSE TO HITTING 2 PARKED CARS AND 1 PERSON WHILE BACKING UP. I HAVE MADE 2 PAYMENTS ON THE TUCSON. IT'S NOT EVEN DUE FOR THE FIRST OIL CHANGE. IT HAS AROUND 2,000 MILES ON IT.

NHTSA ODI 11390550

I WAS NOTIFIED OF A RECALL AROUND OCTOBER NOTIFIED THE DEALER FOR REPAIR THEY GAVE ME AN APPT AND THEN CANCELLED IT SAID THEY HAD TO ORDER PART THIS VEHHICLE COULD CATCH FIRE SO I HAVE TO PARK OUTSIDE AND EVERYTIME I CALL THE DEALER THEY SAY NO PARTS I AM CONCERNED AND DON'T KNOW WHAT TO DO

NHTSA ODI 11390285

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO JENKINS HYUNDAI OF LEESBURG (9145 US-441, LEESBURG, FL 34788; (352) 815-2516) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11389768

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO ALLEN TURNER HYUNDAI (6501 PENSACOLA BLVD, PENSACOLA, FL 32505; (850) 479-9667) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11388988

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION REGARDING NHTSA CAMPAIGN NUMBER: 20V543000(SERVICE BRAKES) HOWEVER THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE LOCAL DEALER JENKINS HYUNDAI LOCATED AT 750 LODGEVILLE RD, BRIDGEPORT, WV 26330 AND THE MANUFACTURER WERE CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE LISTED IN THE RECALL. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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RECALL #195 FIRE HAZARD DEALER SAID TO CALL BACK IN 3 WKS. TO SEE IF PARTS ARE AVAILABLE. (PARK AWAY FROM HOUSE. CAN CATCH FIRE. IN THAT CASE ITS NOT SAFE TO DRIVE. (BRAND NEW NOT AS IS.} SHOULD BE ELIGIBLE FOR LONER CAR .AND COMPENSATED FOR TIME I CANT USE CAR.

NHTSA ODI 11389050

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO NAPLETON'S VALLEY HYUNDAI (4333 OGDEN AVE, AURORA, IL 60504; (630) 423-5120) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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