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What 72 owners told NHTSA about the 2020 Honda CR-V Hybrid Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (72)Crash / fire / injury (5)Engine (16)Brakes (14)Driver assistance (12)Electrical system (12)Fuel system (8)Transmission & drivetrain (5)Airbags (4)Body & structure (3)Steering (3)Engine & cooling (2)

2 of 72 complaints match · Engine & cooling · clear filters

Aug 6, 2025Engine & cooling

The contact owns a 2020 Honda CR-V. The contact stated that while driving 60 MPH, the message that the engine was reaching the max engine temperature and to pull over was displayed. A dealer was contacted. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the EV water pump needed to be replaced. The vehicle was repaired three times. The contact stated that the failure had occurred on four times. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 122,000.

NHTSA ODI 11678795

Aug 29, 2024Engine & coolingFuel system

The contact owns a 2020 Honda CR-V. The contact stated while driving 65 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated upon attempting to continue driving, the vehicle failed to respond as needed while depressing the accelerator pedal. The vehicle was towed to the dealer, where the contact was informed that a cylinder had misfired; however, the dealer informed the contact that the cause of the failure could not be determined. The vehicle was not repaired. The contact stated that the failure recurred while driving. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); because of the plant where the vehicle was manufactured. The failure mileage was approximately 59,018.

NHTSA ODI 11611541

Working with the data? Download all 72 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Honda CR-V Hybrid Hev verdict →