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What 72 owners told NHTSA about the 2020 Honda CR-V Hybrid Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (72)Crash / fire / injury (5)Engine (16)Brakes (14)Driver assistance (12)Electrical system (12)Fuel system (8)Transmission & drivetrain (5)Airbags (4)Body & structure (3)Steering (3)Engine & cooling (2)

4 of 72 complaints match · Airbags · clear filters

Feb 11, 2025Airbags

I have contacted a local Honda dealer every few months since 03/30/2024 and have been told they still don't have the parts for the recall.

NHTSA ODI 11641950

Jan 10, 2025Airbags

There is an open recall on 2020 Honda CR-V Hybrid since Feb 2024. The authorized dealer/manufacturer is delaying the remedy stating the parts are not available yet. The details of the recall Date: Feb 01,2024 Manufacturer Recall Number: KHO NHTSA Recall Number: 24V-064 Recall Status: Recall Incomplete

NHTSA ODI 11635278

Jul 15, 2024AirbagsDriver assistanceCrash1 injury

I was pulling into a parking space and to stop but suddenly the vehicle just accelerated forward jumped the curve, straight through some bushes and crashed into a tree. The airbag deployed caused injuries to my right arm, head, chest contusion. Mostly passenger side front and front damages on the vehicle. Police, ambulance, and firefighter came to investigate and to help with my injuries.

NHTSA ODI 11602347

Mar 28, 2024Airbags

The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11579865

Working with the data? Download all 72 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Honda CR-V Hybrid Hev verdict →