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What 3 owners told NHTSA about the 2020 Honda Clarity Electric

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (3)Driver assistance (1)Speed control (1)

Newest first · 3 complaints

Mar 12, 2024Driver assistance

While driving on freeway traffic in front of Clarity began to slow down. In reaction to this brakes were mildly applied, nothing aggressive, and the car was driven towards an open off-ramp to avoid the issue in front. At this moment the car, on its own slammed on the brakes. This created a very unsafe condition and caused following drivers to swerve off the surface of the freeway to avoid a collision with rear end of Clarity. So in short a fairly routing accident avoidance maneuver was turned into a serious and dangerous situation. We are actually concerned this will happen again and lead to an accident. We know the difference between a reasonable application of the brake assist system and what happened here.

NHTSA ODI 11577021

May 30, 2023

AC condenser has leak, covered by an extended warranty up to 10 years from purchase of car due issue with factory installed condenser. However, at 3 years old and 37356 miles the evaporator also has a leak. Honda will not fix condenser under warranty unless we pay $2,000 to fix the evaporator.

NHTSA ODI 11524489

Sep 11, 2020Speed control

THIS NEW CAR, AT RELATIVELY LOW SPEEDS, LOSES POWER AS IF IT HAS STALLED OUT FOR A SHORT TIME. WHEN OCCURRING AS ONE IS MAKING A LEFT TURN, IT CAN BE QUITE DANGEROUS DUE TO ONCOMING TRAFFIC. I MIGHT DESCRIBE IT AS A HESITATION OF ACCELERATION BECAUSE, AS THE GAS PEDAL IS DEPRESSED, THERE IS NO RESPONSE FROM THE ENGINE. IT APPEARS TO OCCUR MORE FREQUENTLY AS THE CAR IS TURNING.

NHTSA ODI 11354499

Working with the data? Download all 3 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Honda Clarity Electric verdict →